Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This is my 5th car over a 15 year period with Bertera. It’s always a great experience. Working with Hans. He makes the process enjoyable and really keeps what’s important to us in mind. We look forward t It’s always a great experience. Working with Hans. He makes the process enjoyable and really keeps what’s important to us in mind. We look forward to getting our next car with them when the time comes! More
Great experience, no haggle deal, no huge markup like so many are doing now. Our salesman was great and finance manager was on top of things. Overall easiest buying experience yet. many are doing now. Our salesman was great and finance manager was on top of things. Overall easiest buying experience yet. More
Poor customer services. They’re very rude. They don’t know how to communicate properly. They’re very rude. They don’t know how to communicate properly. More
This dealership was very neat and clean. They explained everything that they would do. Was kept updated with texts and video. They explained everything that they would do. Was kept updated with texts and video. More
The in person service center was great and I really appreciated the communication. However, the remote call center that you are instantly connected with is incompetent and very frustrating to deal with appreciated the communication. However, the remote call center that you are instantly connected with is incompetent and very frustrating to deal with. It would be much easier to have direct contact with the in person service personal. More
Great experience! ! The video that was sent to me for the inspection was fantastic I would recommend bertera to everyone!! ! The video that was sent to me for the inspection was fantastic I would recommend bertera to everyone!! More
They sent me a video of a minor problem and offered two options to repair it. Just awesome five star service!! options to repair it. Just awesome five star service!! More
David was awesome and so was everyone at the dealership. Definitely happy with my new 2022 Nissan altima! Thank you everyone over at Nissan for everything!!! Go see David if you need a new car. He got me in Definitely happy with my new 2022 Nissan altima! Thank you everyone over at Nissan for everything!!! Go see David if you need a new car. He got me in mine the same day. More
1. Polite 2. Concerned 3. Prompt 4. Complete 5. Thorough 6. Fast 7. Courteous 8. Reassuring Thorough 6. Fast 7. Courteous 8. Reassuring More