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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

June 02, 2022

This is my 5th car over a 15 year period with Bertera. It’s always a great experience. Working with Hans. He makes the process enjoyable and really keeps what’s important to us in mind. We look forward t More

by NOLETTE160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jun 08, 2022 -

Bertera Nissan responded

Nolette160, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

Very fast and great service. Well informed what was going on with my car and the work needed. More

by JOSHMORRISON19912016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw , John Shaw
Jun 03, 2022 -

Bertera Nissan responded

Joshmorrison19912016, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

Great experience, no haggle deal, no huge markup like so many are doing now. Our salesman was great and finance manager was on top of things. Overall easiest buying experience yet. More

by WHEEZYMF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Berk
Jun 03, 2022 -

Bertera Nissan responded

Hi Wheezymf, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

Poor customer services. They’re very rude. They don’t know how to communicate properly. More

by Kathy114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Bertera Nissan responded

Kathy114, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (508) 832-9611 so we can work towards a resolution. We look forward to hearing from you.

May 30, 2022

This dealership was very neat and clean. They explained everything that they would do. Was kept updated with texts and video. More

by Vid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bertera Nissan responded

Hi Vid, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2022

The in person service center was great and I really appreciated the communication. However, the remote call center that you are instantly connected with is incompetent and very frustrating to deal with More

by jessicapontbriand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2022

Great experience! ! The video that was sent to me for the inspection was fantastic I would recommend bertera to everyone!! More

by Mike.mich42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen , John Shaw, Bob Fitzsimmons
Jun 01, 2022 -

Bertera Nissan responded

Mike.mich42, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2022

They sent me a video of a minor problem and offered two options to repair it. Just awesome five star service!! More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gancarz
Jun 01, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2022

David was awesome and so was everyone at the dealership. Definitely happy with my new 2022 Nissan altima! Thank you everyone over at Nissan for everything!!! Go see David if you need a new car. He got me in More

by BJOSEPHSON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bertera Nissan responded

Bjosephson89, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2022

1. Polite 2. Concerned 3. Prompt 4. Complete 5. Thorough 6. Fast 7. Courteous 8. Reassuring More

by dcbassistdonaldcarter538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jun 01, 2022 -

Bertera Nissan responded

Dcbassistdonaldcarter538, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

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