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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

June 04, 2022

Great people and great service. I’ll always come back here to get my serviced More

by walshtim12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Jun 08, 2022 -

Bertera Nissan responded

Hi Walshtim12, thank you so much for your positive comments about Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

June 03, 2022

They are nice and good to their customers . Every time you need their help they’re able to attend to your inquiries immediately More

by helen.alvarez23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 08, 2022 -

Bertera Nissan responded

Helen.alvarez23, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

Great service. In and out with in an hour no wait for service even with out an appointment More

by JENNIFER032384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jun 08, 2022 -

Bertera Nissan responded

Jennifer032384, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

Great service great adviser and vehicle done in a quick manner!! Very happy with this dealer More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jun 08, 2022 -

Bertera Nissan responded

Hi Mike, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

I was warmly greeted. Maintenance record for my car was discussed clearly with me. My car was taken in as scheduled and the work was completed a few minutes earlier than More

by PMAHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jun 08, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2022

Great customer service and quality work. Communicates all info regarding cost, needed service, timing, etc. More

by DPH1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 08, 2022 -

Bertera Nissan responded

Dph1011, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

The staff at Bertera Nissan they were professional, accommodating and helpful. Thank you very much! More

by danid61@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jun 08, 2022 -

Bertera Nissan responded

Danid61@hotmail.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

Jun 08, 2022 -

danid61@hotmail.com responded

Thank you, I definitely will!

June 03, 2022

Bertera provides an excellent experience for the service appointments. The staff is great from my driving into the garage to leaving.after my service is completed! More

by modri77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gancarz
Jun 08, 2022 -

Bertera Nissan responded

Modri77, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2022

Too expensive. And was backed up. Waited for 2 hrs before service was done (oil change). All the same, good service. You can pay less for same job elsewhere. Thank More

by i_simonzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Jun 08, 2022 -

Bertera Nissan responded

Hi I_simonzy, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you have any further questions, please don't hesitate to reach out!

June 02, 2022

I hope to never need their help again. I was made to wait about 40 days for 2 easy fixes. Their team constantly “passed the buck” in terms of who was to blame when something went wrong. I More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Gancarz, John Shaw
Jun 08, 2022 -

Bertera Nissan responded

Disappointed, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

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