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Bertera Nissan
Auburn, MA
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts.
Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,430 reviews
June 23, 2022
It was very good. I don’t know what else to write so I just write this 😂 I don’t know what else to write so I just write this 😂 More
by oscarestradahn
Verified CustomerEmployees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
June 23, 2022
I was able to get an appointment for service within reasonable time and the service department staff was friendly and attentive. reasonable time and the service department staff was friendly and attentive. More
by AIDARPRICE
June 22, 2022
Great service as usual! The advice given is second to none! Many thanks to Dennis for keeping my vehicles on the road! The advice given is second to none! Many thanks to Dennis for keeping my vehicles on the road! More
by Dale
June 21, 2022
It’s not every time but this visit was painful. Poor communication and staffing. If you cannot keep your timeline due to staffing issues that should be told to the customer and not wait for the cus Poor communication and staffing. If you cannot keep your timeline due to staffing issues that should be told to the customer and not wait for the customer to constantly call for an update and then keep pushing it out. Very frustrating More
by KPK3284
Employees Worked With
Not sure
June 19, 2022
I purchased this car in Jan ‘21 and every service done at Bertera Nissan in Auburn was handled poorly. Miscommunication regarding a broken radio/Nav unit, failure to fix a persistent rattle, constant delays Bertera Nissan in Auburn was handled poorly. Miscommunication regarding a broken radio/Nav unit, failure to fix a persistent rattle, constant delays without any communication, rude and uncaring demeanor, replacement radio/Nav unit did not work properly and my last experience the service agent lied to me regarding a 50k service and tried to charge me $81 to replace a clamp that cost $6 and would take any skilled mechanic 5 min to replace. The service manager Dennis said to me after determining the service agent lied to me. “Are you going to let me talk or are you going to continue to mumble at me?” He then was shocked when I told him to xxxx off. I will never be back and I will be writing a letter to Nissan Corp and the owner of Bertera Nissan. More
by Wshepeluk
Employees Worked With
Other Employees :
New guy Theo Cossin bold face lied to protect homself, Bob Fitzsimmons
June 18, 2022
Always great customer service in the service department, I appreciate that I was able to get my car done so quickly I appreciate that I was able to get my car done so quickly More
by rbrown728
Employees Worked With
June 18, 2022
Clean, courteous, however, I was not told they had a serious long wait for service. Even though I had an appt. serious long wait for service. Even though I had an appt. More
by chrismc43
June 17, 2022
My appointment was for 10am and my car still wasn't done at 1:30pm. at 1:30pm. More
by CHATBOX95
Employees Worked With
June 16, 2022
Great job Hans Jorgensen was great covers all the bases keep up the good work keep up the good work More
by CPARTAGAS
Employees Worked With
June 16, 2022
Car was ready when promised. Great sales team and service department Love the new car features. Great sales team and service department Love the new car features. More
by CHEFIGGERPC
