Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Phil Morril was extremely specific of every problem I had and told me what my options were before they did any work. he has a lot of knowledge and explanations To the Problems my car was experiencing and he and told me what my options were before they did any work. he has a lot of knowledge and explanations To the Problems my car was experiencing and he was very polite, knowledgeable,& informative and had a lot of compassion of what it might cost me before they did the work before I had agreed, like it was someone in his family that He just wanted to do the best job he could for me More
I had to bring my AC for fixing & follow up. I was well received, AC is working well! I didn’t have to pay for the service because my AC was fixed last year and the problem developed again. Am g I was well received, AC is working well! I didn’t have to pay for the service because my AC was fixed last year and the problem developed again. Am glad for the understanding to work on the AC again for free. Well pleased! More
Prices are unaffordable. Can not afford to return here. Oil changes should not cost hundreds of dollars! Can not afford to return here. Oil changes should not cost hundreds of dollars! More
Caitlin was great. She went over what was being done and kept me informed. Notified me once my car was ready. She went over what was being done and kept me informed. Notified me once my car was ready. More
Caitlin was awesome I have dealt with her couple times and she is always courteous and has good customer relations. Looking forward to working with you again. and she is always courteous and has good customer relations. Looking forward to working with you again. More
Would 100% recommend Hans, amazing service. I would definitely buy a car here again. Amazing experience I would definitely buy a car here again. Amazing experience More
Terrible experience. Car back at shop today to fix salt guards that weren’t put back on properly! Not one screw put back in by mechanic entire wheel well came off will b Car back at shop today to fix salt guards that weren’t put back on properly! Not one screw put back in by mechanic entire wheel well came off will be submitting bill to you for reembursment More
This may be a duplicate. Service in all areas was totally great. Caitlin was extremely helpful in staying in touch between the service guys and myself. Her previous experienc Service in all areas was totally great. Caitlin was extremely helpful in staying in touch between the service guys and myself. Her previous experience is a mechanic definitely is a plus on her side. She is able to fully understand what the mechanics are saying and translate it into layman's terms for the customer. More
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Service was as promised, timely and efficient, waiting area was comfortable and there were no surprises area was comfortable and there were no surprises More