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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
Contact Dealership

569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

August 03, 2022

Phil Morril was extremely specific of every problem I had and told me what my options were before they did any work. he has a lot of knowledge and explanations To the Problems my car was experiencing and he More

by PATRICIAB01545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil moril
Aug 05, 2022 -

Bertera Nissan responded

Patriciab01545, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2022

I had to bring my AC for fixing & follow up. I was well received, AC is working well! I didn’t have to pay for the service because my AC was fixed last year and the problem developed again. Am g More

by belviv2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Hi Belviv2003, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

Prices are unaffordable. Can not afford to return here. Oil changes should not cost hundreds of dollars! More

by Lasvelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Lasvelas, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

August 02, 2022

Caitlin was great. She went over what was being done and kept me informed. Notified me once my car was ready. More

by Bglg1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Bglg1992, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2022

Caitlin was awesome I have dealt with her couple times and she is always courteous and has good customer relations. Looking forward to working with you again. More

by Kibirom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Kibirom responded

Hoping to work with you again soon

Aug 05, 2022 -

Bertera Nissan responded

Kibirom, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2022

Would 100% recommend Hans, amazing service. I would definitely buy a car here again. Amazing experience More

by nicolewass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Nicolewass, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2022

Terrible experience. Car back at shop today to fix salt guards that weren’t put back on properly! Not one screw put back in by mechanic entire wheel well came off will b More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Sep 22, 2022 -

Bertera Nissan responded

John, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (508) 832-9611 to discuss this further.

August 01, 2022

This may be a duplicate. Service in all areas was totally great. Caitlin was extremely helpful in staying in touch between the service guys and myself. Her previous experienc More

by JOANNELHOSCHETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2022

One two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by dwb01720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Bertera Nissan responded

Dwb01720, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2022

Service was as promised, timely and efficient, waiting area was comfortable and there were no surprises More

by The source
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Bertera Nissan responded

Hi The Source, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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