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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

August 23, 2022

Nissan was able to figure out and fix a clunking noise from the back of my car on both sides was a combination of transmission, coupler, and a lose rear end. They gave me a loaner and fixed my car with me More

by DEB_STARR5136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Bertera Nissan responded

Deb_starr5136, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2022

Caitlyn is great very friendly informative and answered any questions I asked. Great communication skills More

by Bglg1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Bertera Nissan responded

Bglg1992, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2022

This was an amazing car buying experience. Very gracious and caring staff. When I'm ready to purchase another car, I'll be heading straight to Bertera Nissan. Even though I could not get the More

by RODNVICKIE5977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Bertera Nissan responded

Hi Rodnvickie5977, thank you so much for your positive comments about Bertera Nissan, Inc.! We look forward to your next visit! Take care!

Aug 27, 2022 -

RODNVICKIE5977 responded

Hi. Unfortunately, for the 3rd time , I have to return my vehicle for repair of the weather strip on the sunroof that is still continuing to leak. I was told by Al that this was done when I purchased the car, well it wasn't. So i brought it back a week ago and was told everything was done. Well, it wasn't. With this last rain on 8-26-22, the roof is still leaking water. Also, there is still some shaking/wobbling while driving. As you can imagine, I'm very frustrated but am hopeful that everything will be repaired this Saturday morning.

August 21, 2022

The service was great, will use again and recommend to others. I appreciated the videos with explanations. More

by ETRUTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Bertera Nissan responded

Hi Etrutor, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2022

Friendly and clean waiting room and the work was done in a timely matter. Would recommend to others. More

by JILLBOULAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

Professional courteous understanding and honest. . Efficiency tracked down my vehicle just in time for my Birthday! More

by TAMMY.LECUYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Bertera Nissan responded

Hi Tammy.lecuyer, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

They were very helpful. My car was fixed in a reasonable amount of time. I would highly recommend the service center. More

by sjdirenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Bertera Nissan responded

Sjdirenzo, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

Very helpful and responsive with repairs. Very happy with the car and detailing that was done More

by debloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Aug 24, 2022 -

Bertera Nissan responded

Debloh, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We can't wait to see you again, have a great day.

August 19, 2022

Brought the car in, they took it in. Larry brought me home. My car was done earlier than expected and then they came and picked me up. Everything was done as asked and I am happy! More

by Ric Bohm NONO0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : THEO COSSIN
Aug 24, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

Great at communicating with customers in a timely manner. Service was completed efficiently. Videos are very helpful! More

by msj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Bertera Nissan responded

Hi Msj, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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