Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Everyone was very polite and friendly. I was able to test drive all the cars I wanted and then able to pick the one best for me. I was able to test drive all the cars I wanted and then able to pick the one best for me. More
Very good dealership, and they treat you really well. Just very expensive. They take you on time. Just very expensive. They take you on time. More
This was the fastest and easiest car purchase I have ever made. Everyone was friendly and great customer service in every department. made. Everyone was friendly and great customer service in every department. More
When I went to inquire about my lease expiring in October, Chad helped me get everything ready to buy it immediately. He made it easy for me, and I appreciate it . Thanks Chad, JoAnne Kane October, Chad helped me get everything ready to buy it immediately. He made it easy for me, and I appreciate it . Thanks Chad, JoAnne Kane More
Received professional service. Was ready, when I came back to pick it up. Good feedback. Was ready, when I came back to pick it up. Good feedback. More
Employees are excellent, easy to work with. Prices for services are ridiculous. $650 coolant flush. Prices for services are ridiculous. $650 coolant flush. More
It seems that they don’t care about customers waiting time. Watting for 2 hrs for oil change and tire rotation ant to topped off the counter service personnel give bs for speaking the truth time. Watting for 2 hrs for oil change and tire rotation ant to topped off the counter service personnel give bs for speaking the truth More
The team worked very hard to solve our issue, great support and service thank you support and service thank you More
Brought my brand new car in because it was making noise, they replaced front right wheel bearing. I picked up my car and the noise was still there. I’m assuming they never test drove it. Brought it back and they replaced front right wheel bearing. I picked up my car and the noise was still there. I’m assuming they never test drove it. Brought it back and they replaced the left front wheel bearing. Keep in mind my car only had 5,000 miles on it. It is still making noise but I refuse to bring it back to this dealer. More
My service representative, Ali was very informative, professional & helpful.She kept me informed through texts & phone calls about the progress on the work being done to my vehicle. She truly is an exam professional & helpful.She kept me informed through texts & phone calls about the progress on the work being done to my vehicle. She truly is an example of a customer service representative. More