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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

September 04, 2022

120k miles service appointment, Friendly staff, willing to explain the appointment would recommend Bertera Nissan More

by JKIRBY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Hi Jkirby28, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations!

September 04, 2022

This is the second time that I left my car for a few days with the same problem, and nobody was able to find the problem. I just pick up my car last Friday and today, Sunday, the problem happens 2 times. My More

by Raffaela Haddad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Raffaela Haddad, we regret to hear that you had a negative experience with us, but some times we just can't replicated the same issue and problem that you have with the car. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Bertera Nissan, Inc. (508) 832-9611

September 04, 2022

Great service from the experienced technician I have had service my vehicle for twenty years More

by jrg0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Jrg0816, we are so happy to read such a great review about Bertera Nissan, Inc.!

September 04, 2022

My brand new car has a water leak and being told it’s a factory defect and they won’t cover cost to fix the issue. And clean the stains. 0.0 miles Just paid $45,000 Brand new Rough with 3,900 miles during More

by alexsi.rodriguez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Sep 04, 2022 -

alexsi.rodriguez responded

Terrible service, Don’t even use the car and already stained due to factory defect leaks. So much for $45,000

Sep 13, 2022 -

Bertera Nissan responded

Alexsi.rodriguez, we regret to hear that you had a negative experience with us, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you. Thank you Amir Abnoos

Sep 13, 2022 -

alexsi.rodriguez responded

No need Had my brand new $45,000 car for 3m and due to this I already traded the vehicle. not going to the dealer multiple times to fix something doesn't have good solution. $9,000 lost on the vehicle sale. Nissan no more. Now new Acura RDX owner. No need or time to call the dealer, Waste of time

September 04, 2022

Service was great please stop texting me asking for a review word word word word More

by M.MURPHY0
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

M.murphy0, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 04, 2022

Betters did a great job in my service. Communication was excellent, the only thing I would say negatively since that the vehicle wasn’t washed and had lots of greasy hand prints on the doo More

by Michaely33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Michaely33, thank you for sharing your positive experience! Please feel free to reach out to our management team for further assistance 508-832-9611

September 03, 2022

I went in for 2 recalls estimated time was an hour and a half. Job was completed in under an hour. Caitlin was pleasant and came right out when my car was ready.. More

by CRMAGIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Crmagiera, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc..

September 03, 2022

david gave us great serice , will come back for additional cars and service . always good service More

by bfs1949
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Hi Bfs1949, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 03, 2022

Very happy with experience. Will be back for future work I need on the car More

by denisedagle3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Denisedagle3, we are so happy to read such a great review about Bertera Nissan, Inc.!

September 02, 2022

Quick service and friendly employees, I liked video text that was sent to my phone More

by kerrylynnmacdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Kerrylynnmacdonnell, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

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