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Bertera Nissan

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.4
1,431 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,431 reviews

October 04, 2022

I walked into the service department because all of my emergency lights came on you had 3 people sitting at the desk and said “we close in an hour” not good way to run a dealership More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne Spence
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Bertera Nissan responded

Hi Sean, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please give our Service Manager, Dennis a call at 1-508-832-9611 to further address this. Thank you.

October 01, 2022

Very nice experience and my vehicle is working great thank God. I only deal with Bertera and always will. Good job guys and also timely delivery. More

by EDFELICIANOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan, Caitlin Violette
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Oct 07, 2022 -

Bertera Nissan responded

Edfelicianojr, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

I have leased the last 5 cars and that should show my satjsfaction wih the personal of Bertera Nissan More

by licopoli44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Violette
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Sep 30, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

September 28, 2022

This is the best dealership I’ve ever dealt with. Professional and friendly. Excellent customer service. More

by Kells14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo , Amir Abnoos, Alexandria Callahan
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Sep 29, 2022 -

Kells14 responded

Kells14 VERIFIED CUSTOMER This is the best dealership I’ve ever dealt with. Professional and friendly. Excellent customer service.

Oct 02, 2022 -

Bertera Nissan responded

Hi Kells14, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

Very professional and curtious. She knows her job very well and has great people skills! Give her a raise. More

by FXRSCOTTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
Oct 02, 2022 -

Bertera Nissan responded

Fxrscotty, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2022

I had a great service! Friendly staff , quick response. Continue keeping up a good job! More

by david.paulanunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Sep 27, 2022 -

Bertera Nissan responded

David.paulanunez, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2022

Kyle was good seemed to be new as a sales person. Knew the vehicle. Was helpful. More

by Bglg1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan
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Sep 27, 2022 -

Bertera Nissan responded

Hi Bglg1992, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

Al helped us with the purchase, he was great and we appreciate all his help! More

by ejkacprzyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2022 -

Bertera Nissan responded

Ejkacprzyk, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

The service department was very efficient and super friendly, and oooh gotta check out the fresh doughnuts they offer for free!! More

by Jonny boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Plaszewski, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
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Sep 27, 2022 -

Bertera Nissan responded

Hi Jonny Boy, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2022

Place is a joke, overcharge and aren’t friendly. My transmission went at 107000 miles. Tried to charge $7100 to fix it when I could go somewhere else for 4970 get it replaced with a Nissan cvt trans More

by Midlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Abnoos
Report | Print
Sep 27, 2022 -

Bertera Nissan responded

Midlife, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

Sep 27, 2022 -

Midlife responded

I am all set- maybe try talking so Amir and actually have him follow up and call the customer like he states he will instead of just never calling. I’d rather not have a car than have to work with Nissan again.

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