Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Courtesy from the service staff, they went above and beyond the initial issue and found an additional issue with the truck and added it to my warranty. beyond the initial issue and found an additional issue with the truck and added it to my warranty. More
We are customers of Bertera. Everyone is always professional, helpful and friendly! The service that we have had done is always well done. We are pleased with Bertera! Everyone is always professional, helpful and friendly! The service that we have had done is always well done. We are pleased with Bertera! More
Long time to get my car back, and then when I went to pick it up no one was there at the service desk and I had to wait around until a salesperson noticed me and helped me. pick it up no one was there at the service desk and I had to wait around until a salesperson noticed me and helped me. More
Hans was great! Highly recommend. He got me into my brand new Rogue with ease. Love it!! Highly recommend. He got me into my brand new Rogue with ease. Love it!! More
Everyone is very personable here at Nissan! They are always willing to go the extra mile to help the customer out. They are always willing to go the extra mile to help the customer out. More
Description of service was unclear. Was threatened that my car would not be given to me because I didn’t pay a fee that should have been covered under my warranty. Bertera couldn’t get Was threatened that my car would not be given to me because I didn’t pay a fee that should have been covered under my warranty. Bertera couldn’t get a hold of Nissan warranty company and asked me to contact them. It is not my responsibility to know and contact the Nissan 100,000 mile warranty program. Didn’t appreciate lack of communication car was brough in Friday at 3 and didn’t get and call till Saturday morning. More
Got a flat tire the previous day and the Bertera Service team fit me into their schedule quickly with great customer service throughout my whole experience there. team fit me into their schedule quickly with great customer service throughout my whole experience there. More
They have been super kind and thorough in there service for many years, were a total Nissan family! for many years, were a total Nissan family! More