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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

November 07, 2022

They did a fantastic job servicing my vehicle. I would recommend them to all my friends and coworkers More

by DREKX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 10, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2022

Caitlin went out of her way to get it done . Couldn't be happier.! Larry was off but she got me transportation. Thanks More

by markhume0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin
Nov 09, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2022

Always very friendly when I go to service department. Eager to help..thank you so much More

by FLOSSYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Bertera Nissan responded

Hi Flossyc! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2022

Nick was very welcoming and professional. He went out of his way to find a shifter for my 11 year old Pathfinder. First try resulting in wrong part but they located another in New York and ha More

by shiggins9837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rybicki I believe spelling needs correction
Nov 05, 2022 -

shiggins9837 responded

I will recommend this dealership to my friends. My daughter is still driving my mothers 2008 Nissan Sentra which is in excellent condition!

Nov 05, 2022 -

shiggins9837 responded

Courtesy pickup Larry was a very nice service so I could get back to work!

Nov 05, 2022 -

shiggins9837 responded

Done

Nov 05, 2022 -

shiggins9837 responded

No further response

Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Nov 08, 2022 -

shiggins9837 responded

Thanks very happy to get my Pathfinder back!

November 04, 2022

Unprofessional and never tightened oil cap or air filter made mess under hood and now have warning lights on dashboard More

by PRECIOUS69187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Fitzsimmons
Nov 07, 2022 -

Bertera Nissan responded

Precious69187, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to get a little more information about this so we may evaluate the situation. Please give me a call at 508-832-9611 ext 10408. Thank you.

November 04, 2022

Service excellent as usual, but the only thing that I found a little strange, is that I got there on time for my appt. When I got to the parking garage for my car service, a persona was taken care in fro More

by ANDRELISA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name, but I think is Kyle I could be wrong
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. I will speak to the advisor about this. If you would like to discuss this further please give us a call at 1-508-832-9611. We would be happy to hear from you! Thank you.

November 04, 2022

My time with Berta was great they took very good care of me. Staff was pleasant and the wait was not long. I wish though when you call to make a appointment you actually speak to the Berta. Not a answering More

by Robbcee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

New manager helped me with something the old manager promised! Good service experience and did not take too long! More

by kknowles53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Great service and friendly staff clean environment work complete fast and complete and l will encourage others to take their vehicle there More

by SASAHKIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2022

Scheduling was easy and service happened quickly. However, was promised a shuttle to work after I dropped of my car, but had to wait over an hour and the shuttle still hadn't arrived. Ended up callin More

by solaroverflow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
(The Shuttle Guy) Larry Kaplan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Bertera Nissan responded

Solaroverflow, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would like to get a little more information regarding this situation so I can evaluate it better. Please give me a call at 1-508-832-9611 ext 10408. Thank you!

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