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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

November 16, 2022

The best dealership I’ve ever had take care of me because they care!!! Very knowledgeable and not pushy at all!!! I feel very welcome every time I come in!!! More

by nickscully25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 22, 2022 -

Bertera Nissan responded

Nickscully25, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2022

I’m very pleased with the services department, since I arrived till the time that I backed there to pick up, My is in great shape now! More

by albany65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 22, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2022

The dealership is clean, friendly and convenient those are the good things about it. I don’t like that every time time I go there that when I ask for my car to be ready for a certain time it never is it’s More

by Jalicea10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Bertera Nissan responded

Hi Jalicea10, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

Service advisors are great techs not so much oil change and tire rotation. Rotation never done 2 times within the year I started to mark wheels and 2 of the 3 times no tire rotation after I was told they w More

by COTTINGPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Bertera Nissan responded

Cottingph1, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

November 13, 2022

My service was handled fast and throughly. I enjoyed the nice waiting with free donuts and pastry. More

by scottforrester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Nov 15, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2022

I question my radio acting like a Christine and she gave me suggestions and it worked. thank you More

by pcurving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Bertera Nissan responded

Pcurving, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

I scheduled my appointment for a day that I could get a ride to the dealership to pick up my car and they did not get me a ride. And I had to call them three times I got my own ride. Very poorly handled More

by BILLTROTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some fat guy
Nov 15, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We do appreciate your feedback on your experience although we do not appreciate you referring to our employees as "some fat guy". If you would like to speak to a a manager regarding your service please give us a call at 1-508-832-9611. Thank you.

Nov 16, 2022 -

BILLTROTTA responded

You should not make promises that you can't fullfill. And you also sold me a used vehicle with a defective trans mission as you all well knew the 2014 had major problems with the CVT transmissions and the car also had two dented rims that you hid on the rear tires. '

November 12, 2022

On the first visit after the harness was replaced they brought out the car and when I got in to come home the seat was stuck in the reclining position rendering it impossible to drive, the heated seats wo More

by LUJACQUES
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Sebastian Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
1.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Bertera Nissan responded

Lujacques, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

November 12, 2022

Excellent personalized service. I trust the work done. I like the shared video inspection sent to me. More

by ALLYSONCLARK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Bertera Nissan responded

Allysonclark59, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

I have as told to get a 45k mile tube up ! But I was only at 41k miles . Other than that - no complaints More

by Maglons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young guy not sure of his name
Nov 15, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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