Bertera Nissan

I purchased a used Honda Pilot from Bertera. Everything went very smoothly in terms of the sale. Although they did clean the headliner after I asked for it to be done, I felt that overall it should have b went very smoothly in terms of the sale. Although they did clean the headliner after I asked for it to be done, I felt that overall it should have been cleaner inside the vehicle. I did have a follow-up visit a month later into the service department regarding the tires. Customer service and Dale was very accommodating and made sure I was happy with the fix. I did hear some employees (mechanics it looked like) cursing (f-word) in the customer service waiting room while they were getting coffee which I was a little surprised about how loose they were in front of customers. Other than that, I would rate the sales experience as OK and service as a good-to-great. More

Jim made the new car buying process very easy for me, everything went smoothly and I love the new car. My family has bought 2 other cars from Jim over the past few years and we had good experiences then everything went smoothly and I love the new car. My family has bought 2 other cars from Jim over the past few years and we had good experiences then as well. I would definitely recommend him to anyone looking to buy at this dealership. I also had a very good experience with Eric from the finance department as well as John from the service department. Everyone was very nice and helpful. More

Jim Lariviere was my salesman. Jim has always been great to me (I bought several cars over the years from Jim) and this purchase was no different. Jim gave me a great deal and worked hard to make sure I go to me (I bought several cars over the years from Jim) and this purchase was no different. Jim gave me a great deal and worked hard to make sure I got exactly the Maxima and options I wanted. The whole experience was fantastic and they even went out of their way to make sure I got the best credit deal too. I highly recommend Bertera and especially Jim Lariviere. More

Frank was great and very helpful. Easy car experience which was nice. We went in on Saturday afternoon and walked out Sunday with our car. This is the 3rd car we bought from them in the last 3 years. which was nice. We went in on Saturday afternoon and walked out Sunday with our car. This is the 3rd car we bought from them in the last 3 years. So far we have had very good luck with the Nissan brand. More

My wife and I went in to Bertera nissan and meet with Frank about buying a new car, a painful process to go through as we all know. Frank spent all of saturday afternoon test driving and trying to meet o Frank about buying a new car, a painful process to go through as we all know. Frank spent all of saturday afternoon test driving and trying to meet our price range. After hours we called it a day we were close but found we had to change our vehicle choice. So Sunday morning which happened to be Franks day off we called him and he came in to work to deal with us again. We agreed on a vehicle and brought it home with us. It was nice meeting Frank, we hope things go as smooth with our new car. thanks again Frank, Lynda and Dan More

My husband and I intended to purchase a pre-owned second vehicle and during our inquiry on line we found a 2009 Volkswagon Jetta for $13.950 at Bertera Nissan. We had recieved a $3,500 voucher from Bertera vehicle and during our inquiry on line we found a 2009 Volkswagon Jetta for $13.950 at Bertera Nissan. We had recieved a $3,500 voucher from Bertera Nissan in the mail and decided to test drive the Jetta with the intention of using the voucher towards the cost of the vehicle. We would also be trading in our vehicle as well. When we arrived at the dealership, Zach was very helpful to us in arranging a test drive that we requested. We ulimately decided to purchase the Jetta. When my husband presented the voucher to Zach he told us that the clost of the vehicle was not $13,950 but $15,950 and the voucher could not be used to purchase the car. The voucher, he said was really a "hook" to attract customers. From that point on, it only got worse. We decided that we did want the car as it was in perfect condition with low mileage and began the process of completing the purchase and sale agreement. We told Zach and the Finance Manager that we would buy the car using a HELOC check, which they both stated was "fine. We have customers do that all the time". When we returned with the check for the required amount, the Finance Manager refused to honor the check, stating that he would have to wait at least 10 days to make sure it cleared. They said they really wanted a certified bank check, with they denied they needed when we initially asked. To make matters worse, the Manager also stated that they didn't have the title to the vehicle yet but that we could still have the vehicle even though we couldn't register it or have it insured yet. WHAT A LIABILITY. How can a dealership sell a car they don't have the title to yet??? Needless to say we cancelled our purchase and went elsewhere to purchase a vehicle. I would be very careful dealing with this dealership. They're practice is very misleading and potentially harmful to the customer. More

My experience with this dealership was excellent! Teddy was really attentive along with the staff at berterra nissan. I am very pleased with my nissan altima! I would not hesitate to recommend anyone to th was really attentive along with the staff at berterra nissan. I am very pleased with my nissan altima! I would not hesitate to recommend anyone to this dealership, there level of professionalism and service is top notch. Thank You very much Teddy You're awesome!!!!!! Sonia Torres More

Buying my Nissan Cube at Bertera Nissan was the best car buying experience I have ever had. Our Dealer Corey was very patient with my husband and I. We were shopping with two young children and Corey was ve buying experience I have ever had. Our Dealer Corey was very patient with my husband and I. We were shopping with two young children and Corey was very attentive not only to us but our children as well. I feel Corey helped me find a car that was a perect fit for myself and my children. I did not feel pressured at all on our visit. My husband was equally satisfied with the pricing. My husband had done some car research and knew what he wanted to spend a on certain vehicles and Corey was able to get the exact price my husband wanted to spend on our Cube. We will definately shop at Bertera for our next vehicle. More

Our experience at Bertera was exceptional. Our Sales Consultant Josh knew the vehicle features and explained them to us. He was able to answer our questions and give us information about performance an Consultant Josh knew the vehicle features and explained them to us. He was able to answer our questions and give us information about performance and safety. The finance manager Vincent helped us through the process of obtaining a great interest rate. Every employee we encountered at the dealership was courteous and helpful. We are happy to recommend your dealership to friends and family with the highest praise. Thanks again to all! Jean & Ron Holmes More

I have leased a few cars from Jim LaRiviere over the years. I always feel comfortable and not pressured by him. He is knowledgeable of all the Nissan products and lease programs. He knows what I'm loo years. I always feel comfortable and not pressured by him. He is knowledgeable of all the Nissan products and lease programs. He knows what I'm looking for and thinks outside of the box. I stick to Nissan cars and Bertera because of Jim! The sale process is always smooth and no hassels. Thanks Jim! I'm so happy that you are still there after all these years to buy my cars from! More