Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This dealership is the best! I just bought a new Rogue and sales was awesome. Also the entire service department is amazing, especially the service manager Dennis Plaszewski! I just bought a new Rogue and sales was awesome. Also the entire service department is amazing, especially the service manager Dennis Plaszewski! More
The staff was very easy to talk with not pushy at all this is the second time dealing with this dealership very happy this is the second time dealing with this dealership very happy More
I absolutely love Bertera Nissan. I am always treated like I am special. If I ask a question I get answer right away. This is a great dealership due to the personal working there! I am always treated like I am special. If I ask a question I get answer right away. This is a great dealership due to the personal working there! More
Never in a million years would I think I would have to do the dealerships job and call the warranty company just because you wanted to squeeze them for every dime you could. I hope the $40 was worth losing a the dealerships job and call the warranty company just because you wanted to squeeze them for every dime you could. I hope the $40 was worth losing a customer. I will never go to Berterra or buy a Nissan ever again and it’s just because of this experience. Don’t lie to sell products. More
The service department is excellent. I have never had a bad experience. I’ve been bringing my truck to get serviced to Bertera for 9 years now. I have never had a bad experience. I’ve been bringing my truck to get serviced to Bertera for 9 years now. More
I found John our salesman to be an easy going non pressuring individual. I just wish the whole process was a little less frustrating. To many individuals involved. From sales to finance. Just wish al pressuring individual. I just wish the whole process was a little less frustrating. To many individuals involved. From sales to finance. Just wish all cost were up front. Waiting until the end to throw in more cost like warranty and other cost was very unfair. When you ask for all costs up front then hit with additional costs at signing and poor explanations by the fiancé dept was not a good experience, i would work with John in sales again but the whole finance and closing department needs some better structure. More
Nick did a great job listening to the problem, researched my vin# and immediately scheduled the required work. Less than 24 hours repairs were completed. Communication was good while dealership was repairing my vin# and immediately scheduled the required work. Less than 24 hours repairs were completed. Communication was good while dealership was repairing my vehicle. More