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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

February 15, 2023

This dealership is the best! I just bought a new Rogue and sales was awesome. Also the entire service department is amazing, especially the service manager Dennis Plaszewski! More

by ALEXANDRIA.CALLAHAN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Bertera Nissan responded

Alexandria.callahan94, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

February 14, 2023

The staff was very easy to talk with not pushy at all this is the second time dealing with this dealership very happy More

by TOMLOTTI53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Feb 18, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2023

I absolutely love Bertera Nissan. I am always treated like I am special. If I ask a question I get answer right away. This is a great dealership due to the personal working there! More

by KAIDAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Bertera Nissan responded

Hi Kaidamp! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2023

Never in a million years would I think I would have to do the dealerships job and call the warranty company just because you wanted to squeeze them for every dime you could. I hope the $40 was worth losing a More

by 100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas
Feb 18, 2023 -

Bertera Nissan responded

Hello Kevin, our service manager, Dennis, has been trying to reach you. Can you please give him a call at 1-508-832-9611 ext 10400. Thank you.

February 10, 2023

Paid over $200 for an oil change, tire rotate, and wiper replacement, which took nearly two hours. Slow and expensive service. More

by megexxum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall names
Feb 12, 2023 -

Bertera Nissan responded

Megexxum, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you, you can also email me directly at mredding@berteranissan.com. Thank you!

February 10, 2023

The service department is excellent. I have never had a bad experience. I’ve been bringing my truck to get serviced to Bertera for 9 years now. More

by Hlv508
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2023

Very responsive and sympathetic to my concerns. Jim in sales and Nick in service were great to work with More

by gilesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in sales. Nick in service
Feb 12, 2023 -

Bertera Nissan responded

Gilesl, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2023

I found John our salesman to be an easy going non pressuring individual. I just wish the whole process was a little less frustrating. To many individuals involved. From sales to finance. Just wish al More

by kjmakes2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, sales
Feb 12, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2023

Everyone is friendly and polite. They keep you informed of the status of service being done on the car More

by MOLAPRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Clossin
Feb 08, 2023 -

Bertera Nissan responded

Molaprade, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2023

Nick did a great job listening to the problem, researched my vin# and immediately scheduled the required work. Less than 24 hours repairs were completed. Communication was good while dealership was repairing More

by TMcKiernan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rybacki
Feb 08, 2023 -

Bertera Nissan responded

Tmckiernan1, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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