Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Great EXPERIANCE car shopping at Bertera. Mark my sales re Car shopping great at your dealership. Everyone very helpful and polite. Mark, my sales rep over and above expectations!! Would recommend family Car shopping great at your dealership. Everyone very helpful and polite. Mark, my sales rep over and above expectations!! Would recommend family and friends to buy here, More
New experience!!! Zachary helped us get into a 2016 Honda Civic Touring edition after I had been turned away by 2 other dealers due to my high over/under issue with my Zachary helped us get into a 2016 Honda Civic Touring edition after I had been turned away by 2 other dealers due to my high over/under issue with my trade in. Zach did everything he could and within 2 days I drove away with my car. Thank you Zach. Thank you Aubrey. Also thank you Bertera Chrysler for the amazing experience. The Massachusetts/ Connecticut transfer of plates went flawlessly and I couldn't be happier. More
Satisfied Our experience at Bertera Chrysler Jeep Dodge Ram was exceptional. Our Sales Consultant was very knowledgeable and personable. He understood what ou Our experience at Bertera Chrysler Jeep Dodge Ram was exceptional. Our Sales Consultant was very knowledgeable and personable. He understood what our needs and financial limitations were, as this was a second vehicle I was purchasing for my daughter and he didn’t try and push us into a vehicle that would be unrealistic financially. I would highly recommend Bertera Chrysler Jeep Dodge Ram when looking for a new vehicle! More
Steve was great and would recommend him to anyone interested in purchasing a vehicle from this dealership. He had us in our new vehicle in less than 24 ho was great and would recommend him to anyone interested in purchasing a vehicle from this dealership. He had us in our new vehicle in less than 24 hours - could not have been any easier. More
Outstanding job A++++++ I was looking on a specific car that I like, didn’t last long to have a salesperson to come up to us and gaves us the review and all the offers they I was looking on a specific car that I like, didn’t last long to have a salesperson to come up to us and gaves us the review and all the offers they can do. We test the car and we were happy with what we saw, few minutes we went inside to submit all documents and right away the car was our. Thanks to Zach and Zusie for the amazing job. We are super happy with our SUV. Thanks again... Best service ever.. ***** More
Jeep WRangler Rubicon I had a very positive experience with my purchase of my Jeep Wrangler Rubicon. My sales person Mark McCormack was very professional, knowledgeable an I had a very positive experience with my purchase of my Jeep Wrangler Rubicon. My sales person Mark McCormack was very professional, knowledgeable and did not make buying this car a daunting task. I would recommend Mark for anyone looking to purchase their next vehicle. More
Exceptional dealer I wouldn't hesitate to send family and friends to visit for their next purchase of a new or used vehicle. Zach took the time to keep me informed all t I wouldn't hesitate to send family and friends to visit for their next purchase of a new or used vehicle. Zach took the time to keep me informed all throught out the buying process. More
Roberto Martínez Roberto tried his very best went above and beyond for me and even tho we couldn't get the right Bank Terms and Conditions for me to purchase the Jeep Roberto tried his very best went above and beyond for me and even tho we couldn't get the right Bank Terms and Conditions for me to purchase the Jeep of my dreams which Roberto gave me hope explained in detailed and made sure I understood and most important that I was getting into the Jeep that I wanted and staying around the payments that I can afford paying his complete attention to me and my needs made my shopping experience very easy enjoyable I felt valued and very appreciated just for shopping at Bertera Chrysler Jeep the hole sales Staff was on point very energétics helpful and attentive I am very happy with my sales experience and with how it all went down thank you Roberto for all your help and take care! More
Excellent Service and teamwork! We called Bertera's and spoke to Steve to confirm availabilty of a vehicle we were interested in. Steve walked right out to greet us the minute we ar We called Bertera's and spoke to Steve to confirm availabilty of a vehicle we were interested in. Steve walked right out to greet us the minute we arrived! He was very knowledgeable and professional but we were most impressed with how well he delivered on all of our requests! He went above and beyond to accommodate us! We were also impressed with the excellent team work here, many people working together to pull together this deal as efficiently as possible! Clearly, the management is excellent! Thank you to all of you at Berteras, definitely the best vehicle buying experience yet! We will highly recommend you to anyone looking for a vehicle to purchase. Tim and Heather More
Experience I am very disappointed, they don't keep their promises, they took advantage of my mother because she doesn't speak english and took her money, promisi I am very disappointed, they don't keep their promises, they took advantage of my mother because she doesn't speak english and took her money, promising that if anything happened they would give it back, which obviously wasn't true. The finance manager was a complete jerk to her and so were two of the sellers, one was Called Roberto Martinez, who in the end hung up on her face rudely because she wouldn't close the deal due to the poor service. I would not recommend this dealership to anyone. Worst experience of our lives. More