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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

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490 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 490 reviews

January 08, 2018

Great EXPERIANCE car shopping at Bertera. Mark my sales re Car shopping great at your dealership. Everyone very helpful and polite. Mark, my sales rep over and above expectations!! Would recommend family More

by Georgegroomjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack, Ryan Spahl, Aubrey Rippy
Jan 17, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

My apologies for the delayed response, Georgegroomjr. I wanted to thank you for taking the time to submit your feedback! I am so glad our team was able to help you into the right vehicle. If there's ever anything we can do to ensure your complete satisfaction please do not hesitate to let us know. We're always here to help. Thanks again and have a great day!

January 04, 2018

New experience!!! Zachary helped us get into a 2016 Honda Civic Touring edition after I had been turned away by 2 other dealers due to my high over/under issue with my More

by NermsCivic16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Rippy, Zachary Lyne
Jan 05, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Good Morning NermsCivic16, I am so glad we were able to help you find the right vehicle. If you ever need any assistance at all please do not hesitate to contact us. Thanks again and have a great day!

December 24, 2017

Satisfied Our experience at Bertera Chrysler Jeep Dodge Ram was exceptional. Our Sales Consultant was very knowledgeable and personable. He understood what ou More

by Sandradee0969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack
Jan 05, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Good Morning Sandradee0969, Thank you for taking the time to submit your feedback. All of us here hope the new ride is serving you well. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

December 23, 2017

Steve was great and would recommend him to anyone interested in purchasing a vehicle from this dealership. He had us in our new vehicle in less than 24 ho More

by casey59430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saluti
Jan 05, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Good Morning casey59430, Thank you for the kind words. I am so glad we were able to help you find the right vehicle in a reasonable amount of time. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

November 14, 2017

Outstanding job A++++++ I was looking on a specific car that I like, didn’t last long to have a salesperson to come up to us and gaves us the review and all the offers they More

by Liz1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syuzanna Hovhannisyan, Zachary Lyne
Nov 27, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Liz! All of us here at Bertera hope you're loving the new SUV! If there's anything we can do to ensure your complete satisfaction please feel free to let us know. Thanks again for the review and have a great day!

November 07, 2017

Jeep WRangler Rubicon I had a very positive experience with my purchase of my Jeep Wrangler Rubicon. My sales person Mark McCormack was very professional, knowledgeable an More

by Sarah Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack
Nov 27, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for those kind words, Sarah! The entire team here at Bertera hope your new Jeep is treating you well. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

October 31, 2017

Exceptional dealer I wouldn't hesitate to send family and friends to visit for their next purchase of a new or used vehicle. Zach took the time to keep me informed all t More

by John M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lyne
Nov 27, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, John! All of us here at Bertera hope you're loving the new ride. If any comments, questions, or concerns should arise please do not hesitate to let us know. Thanks again and have a great day!

October 05, 2017

Roberto Martínez Roberto tried his very best went above and beyond for me and even tho we couldn't get the right Bank Terms and Conditions for me to purchase the Jeep More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Martínez
Oct 26, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Morning Joanna, I wanted to thank you for taking the time to submit your feedback. I am so glad our team was able to answer your questions. We're always looking for suggestions so if you have any please feel free to send them our way! Thanks again for the kind review and have a great day!

September 18, 2017

Excellent Service and teamwork! We called Bertera's and spoke to Steve to confirm availabilty of a vehicle we were interested in. Steve walked right out to greet us the minute we ar More

by Hdibble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 25, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good afternoon Tim & Heather, I wanted to thank you for those kind words! We're all so glad you had a great experience with us. I hope you're enjoying the new ride and if there is ever anything we can do for you please do not hesitate to reach out. Thanks again and have a great day!

September 09, 2017

Experience I am very disappointed, they don't keep their promises, they took advantage of my mother because she doesn't speak english and took her money, promisi More

by Val00114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Martinez
Sep 25, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

We'd love to learn more about your visit Val00114. When you have a moment please feel free to contact us at (413) 734-4980 and ask for Lee or John. We look forward to speaking with you soon. Thanks again and have a great day!

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