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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

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rated
490 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 490 reviews

June 20, 2018

Good dealer , had a few hiccups at the beginning but was taken care of in the end. Excited to pick up my new vehicle from this dealer. More

by Kdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre, Johnathan
Jun 21, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

I'm glad we could work things out, Kdavis! If you ever need any assistance please feel free to give us a call. Thanks again and have a great day!

May 27, 2018

Great to work with I went in knowing exactly what I wanted and the price I was willing to pay, and all my expectations were met with no pressure whatsoever. It was great More

by Jeeplover18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack
Jun 21, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating, Jeeplover18! We're glad you had a pleasant experience with us. Feel free to send your comments, questions, or concerns our way! Thanks again and have a great day!

May 13, 2018

great customer service Jeff from car repair went out of his way to help me with my car issues. Can not say Thank you enough . Will return again . More

by hootedraven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff from service dept.
May 18, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the kind words, hootedraven! We hope to see you back but not too soon! Thanks again for the kind words and have a great day!

April 18, 2018

Tires for Life program is a scam Tire for life program is a scam! They offer u that program, but u have to change motor oil and tire rotation each time $75 with bertera. And still the More

by Cccp85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
One of u scammers
May 18, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Cccp85! We'd be happy to connect you with our Tires for Life rep if you have some questions you'd like to bounce off them. Thanks again for the review and have a great day!

April 07, 2018

Customer service Hi I recently bought a 2017 Jeep Renegade in February, I'm very happy with the purchase, but this week I heard a squealing sound in the back of the ve More

by Jp0340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Donah
May 18, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Jp0340! We're glad we could help. If you ever need any assistance please do not hesitate to give us a call. We're always here to help. Thanks again and have a great day!

April 06, 2018

Great service Great place great experience great staff. I was met by the service manager Todd Dibiasi who in my opinion is top notch when it comes to service. The More

by Romato131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Jeoff
May 18, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for those kind words, Romato131! Todd and the rest of our service team are always here to help should you need it. Feel free to give us a call with your comments, questions, or concerns. Thanks again for the kind words and have a great day!

February 26, 2018

Excellent Experience I am new to the area and was looking to buy out the lease on a Jeep Cherokee Limited in order to get a newer vehicle with more safety features. Mark More

by Carolc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack
Mar 08, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Carolc! If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again for the review and have a great day!

February 08, 2018

Recent Purchase of Jeep Grand Cherokee Our recent experience at Bertera Chrysler Jeep was excellent in every respect. Our Sales Consultant Mark McCormack, the Sales Manager Lee Thurston and More

by richscorvettes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark McCormack, Aubrey Rippy, Lee Thurston
Feb 20, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, richscorvettes! The entire team here at Bertera hope the new ride is serving you well. We look forward to your next visit! If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

February 02, 2018

My new Nissan Frontier! Just purchased a Nissan Frontier from Bertera from salesperson Darryl Wilson. I had a great experience and no pressure through the whole process! I More

by Martha0700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson, Syuzanna Hovhannisyan
Feb 20, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Martha0700! Darryl and the rest of the team here at Bertera hope you're enjoying the new Frontier. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

January 22, 2018

Just bought a new 2018 white Jeep Wrangler Everything went fast and easy when I went to lease my new car! Everyone was super friendly and definitely knew what they were talking about. I would r More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Donah, Zachary Lyne
Jan 30, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the kind review, N! All of us here hope the new Wrangler is treating you well. Be sure to contact us with any comments, questions, or concerns that may arise. Thanks again for the review and have a great day!

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