Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Good dealer , had a few hiccups at the beginning but was taken care of in the end. Excited to pick up my new vehicle from this dealer. , had a few hiccups at the beginning but was taken care of in the end. Excited to pick up my new vehicle from this dealer. More
Great to work with I went in knowing exactly what I wanted and the price I was willing to pay, and all my expectations were met with no pressure whatsoever. It was great I went in knowing exactly what I wanted and the price I was willing to pay, and all my expectations were met with no pressure whatsoever. It was great to work with people I felt weren’t trying to pressure me, but instead just gave me the facts and let me decide on my own. I would certainly recommend this dealership to my friends and family. More
great customer service Jeff from car repair went out of his way to help me with my car issues. Can not say Thank you enough . Will return again . Jeff from car repair went out of his way to help me with my car issues. Can not say Thank you enough . Will return again . More
Tires for Life program is a scam Tire for life program is a scam! They offer u that program, but u have to change motor oil and tire rotation each time $75 with bertera. And still the Tire for life program is a scam! They offer u that program, but u have to change motor oil and tire rotation each time $75 with bertera. And still they still find excuses not to give u the tires. More
Customer service Hi I recently bought a 2017 Jeep Renegade in February, I'm very happy with the purchase, but this week I heard a squealing sound in the back of the ve Hi I recently bought a 2017 Jeep Renegade in February, I'm very happy with the purchase, but this week I heard a squealing sound in the back of the vehicle, I was worried about it and brought it to the dealership. One of the salesman recognized me and even remember my first and last name and I told him what the problem was. He immediately told me to bring it to the service garage to have them look at it, which he kinda new what the problem was. I was very happy with the service from the salesman. And the service department they had me in and out with a half hour. I am so glad I got this vehicle at this dealership and was still amazed that they remembered my first and last name. Great customer service at this dealership. More
Great service Great place great experience great staff. I was met by the service manager Todd Dibiasi who in my opinion is top notch when it comes to service. The Great place great experience great staff. I was met by the service manager Todd Dibiasi who in my opinion is top notch when it comes to service. The job was done quickly with no issues. Highly recommend stopping to see them first before you stop anywhere else Thank you Mr.Dibiasi and staff much appreciated More
Excellent Experience I am new to the area and was looking to buy out the lease on a Jeep Cherokee Limited in order to get a newer vehicle with more safety features. Mark I am new to the area and was looking to buy out the lease on a Jeep Cherokee Limited in order to get a newer vehicle with more safety features. Mark was great to work with. He came up with options for me that ultimately resulted in the purchase of a 2018 Jeep Compass. He took the time to show me the new features and followed up with a phone call. I am very happy that I made the choice to go to Bertera. More
Recent Purchase of Jeep Grand Cherokee Our recent experience at Bertera Chrysler Jeep was excellent in every respect. Our Sales Consultant Mark McCormack, the Sales Manager Lee Thurston and Our recent experience at Bertera Chrysler Jeep was excellent in every respect. Our Sales Consultant Mark McCormack, the Sales Manager Lee Thurston and the Business Manager Aubrey Rippy were all very friendly and helpful. Mark McCormack knows his product well, has great communication skills, goes the extra step, delivers on his promises and worked hard to develop a sale. He was also great at following through and called us after we took delivery to make sure everything was okay. My wife and I were very pleased by how everything was handled and look forward to working with the dealership in the future. More
My new Nissan Frontier! Just purchased a Nissan Frontier from Bertera from salesperson Darryl Wilson. I had a great experience and no pressure through the whole process! I Just purchased a Nissan Frontier from Bertera from salesperson Darryl Wilson. I had a great experience and no pressure through the whole process! I love my purchase, More
Just bought a new 2018 white Jeep Wrangler Everything went fast and easy when I went to lease my new car! Everyone was super friendly and definitely knew what they were talking about. I would r Everything went fast and easy when I went to lease my new car! Everyone was super friendly and definitely knew what they were talking about. I would recommend this dealership to anyone looking for a new or used vehicle. More