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Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Today my wife and I went to Bertera in West Springfield, MA to purchase a new Jeep Wrangler. All I wanted to know was what would be the lowest price they would sell me a Jeep for. For some reason the sales MA to purchase a new Jeep Wrangler. All I wanted to know was what would be the lowest price they would sell me a Jeep for. For some reason the sales men (Victor)keep insisting I take it for a test drive even know I had told him on several occasions I have already test drove one and currently own one. I told him I wanted to talk money. Then Victor brought the General Manager over to show us his invoice for the vehicle, I told him I didn't belive it was the true invoice price.(Reason being when I called the dealer earlier I was told he wanted to move out this vehicle to make room for the 2011's and would give me a $1,500 rebate plus we could negotiate even further) Gabriel then told me I wasnt a serious buyer and told us to get out of his dealership. I then said fine I'll go elsewhere and he then told me good luck because he (Bertera)owned all the Jeep dealer ships. This was the worst car buying experience i've ever had. I will never purchase a vehicle from any Bertera dealership! Thank you, Jason More