Bertera Chrysler Jeep Dodge Ram

Carlos Torres an amazing sales man At first it was frustrating because I couldn't find anything but that didn't stop Carlos from trying he kept trying and trying and he got us to where At first it was frustrating because I couldn't find anything but that didn't stop Carlos from trying he kept trying and trying and he got us to where we wanted to be at the rate we wanted to be and the car we wanted I'm so excited to be part of the bertera family, not only he helped me but he went above and beyond and helped with even insurance since he knew someone, they are an awesome team and great salesman didn't, and honestly I thought I wouldn't be coming back since I couldn't find anything to my liking but like I said he kept trying because is people like him that are great sales man not only he went above and beyond but he made sure AI was 100% satisfied and that's what I like about this team and my man Carlos who was a huge help :) More

Satisfied customer Carlos went above and beyond for me, and made sure I was comfortable with every step of the process. Everyone who worked for the dealership was also v Carlos went above and beyond for me, and made sure I was comfortable with every step of the process. Everyone who worked for the dealership was also very accommodating and friendly! More

Totall dedication People in Bertera are so professional,accurate and kind. Dedicated to guarentee clients satisfaction with good quality vehicles. The sales representat People in Bertera are so professional,accurate and kind. Dedicated to guarentee clients satisfaction with good quality vehicles. The sales representative are the best. Superb! More

Great Wisdom salters was great job getting into my new 2012 Jeep Wrangler sport. Susie was great too she helped us get the loan and got more for my trade in Wisdom salters was great job getting into my new 2012 Jeep Wrangler sport. Susie was great too she helped us get the loan and got more for my trade in More

Buying a used car Everyone did a fine job. I am very happy with the vehicle. Wisdom and Chris were very helpful as were the finance professional who helped! Everyone did a fine job. I am very happy with the vehicle. Wisdom and Chris were very helpful as were the finance professional who helped! More

Very dissappointed with the professionalism. I sent the below email on Sunday, March 31st and I have heard nothing back. Before I cut and paste the email I want to make sure that I mention your I sent the below email on Sunday, March 31st and I have heard nothing back. Before I cut and paste the email I want to make sure that I mention your service staff and technicians are very friendly and helpful. They have done everything they can to help me and were very apologetic regarding my situation. To:denglishman Details I have to say I am not happy with your way of doing business. I was charged for a part and labor that my truck does not even have. When I called immediately after I was assured by Kyle that a credit would be waiting on my account. I go in for service MONTHS later and am told you will have to look into it. When I am leaving I am told it has to go upstairs and could take up to a month to receive a check. I was also told when I bought my vehicle that I would receive three free years of free oil changes of which I did not receive. While your help is very friendly and helpful, I find your business practices very unethical. I have not filled out your service questionnaire in over a year now because of problems I have had at your service department. You put a advertising plate cover on my truck without my approval, you charge me for parts my truck does not have, you left my glove compartment on the floor and I had to drive all the way back, you kept my tire lock and I had to drive all the way back, you kept my tire lock on the last visit but I learned to check before I leave now, and I have sat in your waiting area for 4 hours with not one word of the status of my truck. I can also let you know I have heard nothing but complaining from other people as I sat waiting. Pam That was the email of which I have heard no response back. It is very unethical to keep my money for this long of a period. I am considering at this point going on social media with my concerns. More

Great experience! I’m more than pleased with the service that Janeliz provided in my car buying process. She went above and beyond to make sure everything went smooth a I’m more than pleased with the service that Janeliz provided in my car buying process. She went above and beyond to make sure everything went smooth and easy for me considering every other place I went to made it so difficult. I’m grateful that she was my salesperson, I wouldn’t have wanted it any other way! More

Great experience! Very smooth transaction that was completely transparent. Salesman Kory Saxer was very knowledgeable and made the process easy while F&I Manager Syuza Very smooth transaction that was completely transparent. Salesman Kory Saxer was very knowledgeable and made the process easy while F&I Manager Syuzanna Hovhannisyan was equally helpful, Highly recommended. More

Excellent I just purchased a 2018 Jeep Renegade, which I love so much. I was a tough customer and Janeliz Parra worked to make it happen! She was polite, patie I just purchased a 2018 Jeep Renegade, which I love so much. I was a tough customer and Janeliz Parra worked to make it happen! She was polite, patient, kept me posted throughout the whole process, and made sure I went home with the exact one I wanted. I will definitely recommend Janeliz Parra the team to anyone I know looking for a new or used vehicle! More

Great Experience Unbelievable professionalism, enthusiastic and welcoming. Carlos was very informative, he was able to find what I was looking for immediately. I would Unbelievable professionalism, enthusiastic and welcoming. Carlos was very informative, he was able to find what I was looking for immediately. I would highly recommend this exceptional dealership to anyone looking for a car/truck. More