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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

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490 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 490 reviews

June 30, 2011

My experience at Bertera Chrysler Jeep Dodge was fantastic. My salesperson, Chris Bousquet made this experiece possible. His car knowledge, honesty, personality, and respect for me, his customer, w More

by bdziatko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bousquet
June 30, 2011

Wanted a Jeep Wrangler but HATE the whole "buying a new car" trip. Dont want to argue or wheel & deal and I dont like being jerked around. Just by luck Dan S. (there are two Dans working there) had ans More

by miltv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Scheehser
June 30, 2011

Bought brand new town and country. As we left the lot, gas light came on. Tank was empty and so was the washer fluid. We were also told we had a phone in the car, but after asking a Verizon store represen More

by pcpotter56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Jul 13, 2011 -

Bertera Chrysler Jeep Dodge Ram responded

Just wanted to take a moment to thank you for contacting us and letting us address your issues. It was nice to meet both of you and I hope you are enjoying your hands free phone system. Make sure to stop by our Internet Sales Department to say hi next time you're here for an oil change. -Josh

June 30, 2011

Marlon was a great salesmen, he was very knowledgeable, friendly, funny and made our 5 hour wait very enjoyable, I would Highly recommend Marlon to everyone. He was great, Mark the manager was also funny, More

by graliv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon, Mark
June 30, 2011

Bertera was our second stop in looking for a used Toyota. Having been put off by a larger dealer we were pleasantly surprised to meet Daniel and feel at once that he had our best interest at heart. He pres More

by jeanle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel L Scheehser
June 29, 2011

My sales rep, Dan was personable, professional, knowledgeable and not at all high-pressured in his sales approach. He listened carefully to me regarding what I was looking for and got me into a bea More

by AAtherley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Scheehser and Andrew Jacobson
June 29, 2011

Everyone was extremely nice and helpful. Chris Wesley was very energetic and did his best to assist me. He listened very well and understood exactly what I was looking. I never felt like I was being pr More

by scotth07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wesley
June 28, 2011

Dan was extremly cooperative and compasionate to my needs.He spent a lot of time with me.I would recommend this dealership to my friends and family More

by rcronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel L Scheehser
June 24, 2011

I was so unhappy with my car and did not think that I could get into a brand new car. I was treated and greeted by everyone, which made me feel great to be there. Customers, regardless of their credit a More

by AKentish
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Weslley
June 24, 2011

Working with Dan was a pleasure. He was very knowledgable about the vehicle. My wife and I were very comfortable talking with him as we did not feel the typical high pressure that comes with tr More

by mshebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Scheehser