Bertera Chrysler Jeep Dodge Ram

The sales associate that my daughter and I dealt with was extremely nice. We arrived at the dealership prior to their opening time (due to miss information on their website), and the sales associate that wa extremely nice. We arrived at the dealership prior to their opening time (due to miss information on their website), and the sales associate that was there early (Mike K.) asked what we were looking for and he showed us several vehicles that he thought would interest us, and when he was able to get into the showroom he got us the keys to try these vehicles. My daughter was the one in need of the vehicle, due to the fact that her mini van was recalled and the manufacturer decided it could not be repaired to meet safety standards and was buying her vehicle back. Mike worked with us and waited for her to receive her settlement for the recalled vehicle. It was nice to have a sales associate that was willing to meet our needs and be so kind and polite. More

Marlin did his best in getting me the most from my 2010 Jeep Wrangler Sahara in trade in for a hard to get 2011 70th edition Grand Cherokee. He let me keep the car a day so I could really make up my mind. Jeep Wrangler Sahara in trade in for a hard to get 2011 70th edition Grand Cherokee. He let me keep the car a day so I could really make up my mind. I am a return buyer and found this dealership wonderful to work with from parts and service to sales. I will buy again from them. More

Chris was excellent to work with. I went in to brouse and ended up purchasing a greaet car. I wanted a used (low milage) Holda Pilot and ended up with something completely dfferent that I love... A Jeep and ended up purchasing a greaet car. I wanted a used (low milage) Holda Pilot and ended up with something completely dfferent that I love... A Jeep! More

We were in the market for a new vehicle and had a decent idea of what we wanted. Chris made it easy for us to make a final decision by helping to answer all of our questions and helping us to compare models idea of what we wanted. Chris made it easy for us to make a final decision by helping to answer all of our questions and helping us to compare models. The purchasing process was fairly quick and painless, we were driving off in our new jeep the same day that we came in to apply for a loan. Chris was very attentative, but also gave us time to talk about our decision without pressuring us. More

This dealership had pations with me,he was professional and took the time to answer all my questions,I would recommend him to anyone in need of a vehicle. This is amazing customer service,thanks Danny!!! and took the time to answer all my questions,I would recommend him to anyone in need of a vehicle. This is amazing customer service,thanks Danny!!! More

Upon entering Bertera, we were greeted very pleasantly by everyone. We were originally there to just look at cars, but I found the car I really wanted. Chris showed us options, and both he and Gabe worked wi everyone. We were originally there to just look at cars, but I found the car I really wanted. Chris showed us options, and both he and Gabe worked with us so I could get into the Jeep that I wanted. Chris had no issue going on test drives in a couple different Jeeps. Overall he was very helpful, funny, and I will recommend him and Bertera to anyone looking for a new car. More

Excellent experience working with Chris.He worked with us on price, and made it his #1 priority to put us in the right vehicle for the right cost.It was a pleasure working with him. I highly recommend this d on price, and made it his #1 priority to put us in the right vehicle for the right cost.It was a pleasure working with him. I highly recommend this dealership for a pleasent shopping experience. I know that I will enjoy my new jeep.Thank You. More

Visiting this dealership and ultimately buying a new car from them was, by far, one of the greatest experiences of my life. From the second we walked through the door, the place was upbeat, nice music, well from them was, by far, one of the greatest experiences of my life. From the second we walked through the door, the place was upbeat, nice music, well decorated....and FRIENDLY!!!! The entire process was extremely pleasant and easy. Everyone was professional and did whatever they could to make the deal, not only possible, but more affordable than expected. Thanks again for all your hard work and dedication to the CUSTOMER....great job!!! I will definitely spread the good word about Bertera Dodge in West Springfield, MA. Thanks again, Lee Nelson More

Mike was nothing but helpful and honest! He got us the best deal possible and really helped us and our needs! We will most definitely buy from him again, soon we hope!!! best deal possible and really helped us and our needs! We will most definitely buy from him again, soon we hope!!! More

The sales staff and were very welcoming, the finance department made every thing go smoothly. We are very happy with our purchase and would buy from this dealership again. department made every thing go smoothly. We are very happy with our purchase and would buy from this dealership again. More