Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Chris was very attentive to our tight time schedule and enlisted a crew of people to also make the sale a good experience within the timeframe. Her worked hard to find any allowable rebate, including my m enlisted a crew of people to also make the sale a good experience within the timeframe. Her worked hard to find any allowable rebate, including my military experience, which other dealerships never asked about. More
We were contacted by phone within an hour of submitting an email regarding our interest and they had things lined up for us when we arrived. It was a very, very hot day and the dealership provided ice wate an email regarding our interest and they had things lined up for us when we arrived. It was a very, very hot day and the dealership provided ice water to all as well as kept their showroom very cool. This madethe experience much more pleasant. The salesman went out of his way to accomodate us, showing us all the trucks we wanted to see as well as explaining all the options in each. The price we wanted was met and the whole buying experience was over in hours and we drove home with the truck that day! More
When we first walk through the door we were greeted with a smile which to me is the best customer service you could ask for. I would recommend this dealership to everyone. Dan was amazing. Thank you so much a smile which to me is the best customer service you could ask for. I would recommend this dealership to everyone. Dan was amazing. Thank you so much for helping us out Dan. Hermanson Family More
My experience at Bertera was exceptional. From the moment I walked in the showroom, I recieved VIP treatment. My salesman, Chris Bousquet, was professional, knowledgeable and friendly. Chris took th moment I walked in the showroom, I recieved VIP treatment. My salesman, Chris Bousquet, was professional, knowledgeable and friendly. Chris took the time to understand my requirements and matched them to a great vehicle. Thank you, Chris! More
I came in just to look at a cars, being that I have been looking for a car for the last five months.I was first helped by another person which soon put me in contact with Chris and it was a wonderful experi looking for a car for the last five months.I was first helped by another person which soon put me in contact with Chris and it was a wonderful experience I bought a car that night. Wonderful sales person. More
When car shopping this past weekend I was not planning on getting anything(that's what they all say). When I arrived at the dealership I really taken care of and got into the Jeep of my DREAMS! Chris was v getting anything(that's what they all say). When I arrived at the dealership I really taken care of and got into the Jeep of my DREAMS! Chris was very helpful and did whatever possible to make the Jeep affordable for me. Because I was there on a Sunday they had everything ready to go the next day right after I got out of work. I had a great experience and am sure they will see my family and friends back soon to grow our Jeep family!! More
We went to the dealership with no intentions to purchase or lease a car on that day. We were greated and taken care of with such professionalism that we left leasing a brand new Jeep Wrangler. Chris Wesle or lease a car on that day. We were greated and taken care of with such professionalism that we left leasing a brand new Jeep Wrangler. Chris Wesley was awesome to work with and we WILL be back to purchase another Jeep soon. More
Salesman and all those I dealt with were very friendly. Dan was very descriptive with the auto I was buying. Test drove 2 autos before making up my mind. Great dealership. Dan was very descriptive with the auto I was buying. Test drove 2 autos before making up my mind. Great dealership. More
We were in the market for a new vehicle and had a decent idea of what we wanted. Chris made it easy for us to make a final decision by helping to answer all of our questions and helping us to compare models idea of what we wanted. Chris made it easy for us to make a final decision by helping to answer all of our questions and helping us to compare models. The purchasing process was fairly quick and painless, we were driving off in our new jeep the same day that we came in to apply for a loan. Chris was very attentative, but also gave us time to talk about our decision without pressuring us. More