Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Chris was excellent to work with from the moment I stepped in the dealership's door to the time I left with the car. He was up front with me and didn't promise anything he couldn't deliver. Great pers stepped in the dealership's door to the time I left with the car. He was up front with me and didn't promise anything he couldn't deliver. Great personality, efficient and a pleasure to work with. I would highly recommend him. More
When I went to the dealership I just went in to browse. I received a phamplet that I was preapproved by my Credit card company so I decided to check it out. I was very impressed with the service I receive I received a phamplet that I was preapproved by my Credit card company so I decided to check it out. I was very impressed with the service I received from my sales person Monty Geer. Monty is definitely an asset to Bertera in car sales and I am extremely happy with my new 2010 Chrysler Sebring I would highly recommend Monty, Cynthia and Bertara Dealership to my family and friends and co-workers. I would also like to mention another asset to Bertera, Cynthia Hester in the financial department. Cynthia was great to deal with, I felt very comfortable and very pleased with the financing she found for me. Well Friday August 12, 2011 was a great day for Loriann Flynn. It was also a plus I drove my 2010 Chrysler home that evening. Thank you. More
When my wife and I arrived at the dealership we were meet very well and with talking with Chris we were givin things to think about, when we came back the second time to meet with Chris he was very busy but very well and with talking with Chris we were givin things to think about, when we came back the second time to meet with Chris he was very busy but he recommened we work with Monty he was able to find a car that fit our needs and your finance and sales dept did an excellent job on helping us to get our loan with our limits. Over all it was a great experience, the next car we need we will be back and we will recommend our family and fiends thank you. More
I had the over all Best experience buying my NEW 2011 Dodge Grand Caravan:) Chris Wesley was more than great he helped us every step of the way all our questions were answered nice and clearly He is a v Dodge Grand Caravan:) Chris Wesley was more than great he helped us every step of the way all our questions were answered nice and clearly He is a very Nice friendly Person... I HIGHLY RECOMMEND THIS DEALER :)) RATING IS MORE THAN 10- 1000 AT THAT I WOULD DEFINTELY BE THERE IN THE FUTURE ONCE I WEAR OUT MY NEW VAN (ALL SMILES) THANXS AGAIN CHRIS Alisa Rosario :) More
I recently purchased a 2011 Jeep Compass and Darryl worked with us. From the very beginning Darryl was very helpful, knowledgeable and informative and helped me to get everything I wanted in a new vehi worked with us. From the very beginning Darryl was very helpful, knowledgeable and informative and helped me to get everything I wanted in a new vehicle while keeping it in my price range. Overall we had a great experience with him and would ask for him again for future family purchases. More
Monty was easy to work with. He went above and beyond to get me into a car I could afford and was happy with. My next vehicle will be from Bertera and Monty. get me into a car I could afford and was happy with. My next vehicle will be from Bertera and Monty. More
We went to check out used Dodge Grand Caravans as ours had been totaled by our insurer subsequent to an accident. Told Monte what we were looking for and he showed us what he had and then offered to show had been totaled by our insurer subsequent to an accident. Told Monte what we were looking for and he showed us what he had and then offered to show us what they had in terms of a new vehicle. Turned out with the incentives and sale in progress he offered us a lease on a new vehicle for the same as we could get a used vehicle either there or any other dealer we had visited. Monte was enthusiastic, he listened to what we were saying and accomodated us completely. Cynthia the Business Manager was a doll, very competent and very friendly. It was overall the best car buying experience I've had and I'm in my 60's. More
I walked into the dealership thinking about purchasing a used vehicle to replace my 2003 Ford Windstar. I came in with my credit reports and scores (not the best) After speaking with Christopher for 10 mi used vehicle to replace my 2003 Ford Windstar. I came in with my credit reports and scores (not the best) After speaking with Christopher for 10 minutes and a quick check, he informed me that for close to the payments I wanted I could purchase a NEW vehicle. I told him about a vehicle I had recently driven as a rental and he pulled out the EXACT same car 1 model year newer with the same features as the rental. I fell in love with it. He walked me through everything and answered all my questions to perfection. I purchased a 2011 Dodge Caliber. When it came time for the financing portion I met Cynthia. The initial payment she showed me was way above what I expected and I told her this. After speaking to the bank and a couple of phone calls, she got my payment within my range and even got me an interest rate at 1/2 of what I expected, I was truely impressed. Chris even moved all of the heavy things from my van into my new vehicle and got it all set for me to turn the key and drive away. This was the single most incredible car buying experience I have ever had in my life. Every one of the staff said hello as they walked by, everyone smiled and they were extremely friendly even though it wasn't their commission. Very impressive. They work as a team to make your entire car buying experience as easy and pleasant as they possibly can. I will definately be going back when I need another vehicle. More
when i went to bertera i was nervice but when i walked into the dealership i was very suprised how i was greated with hello how was i doing would i like something to drink would i like some help with any into the dealership i was very suprised how i was greated with hello how was i doing would i like something to drink would i like some help with anything. we met chris wesley and we told him our credit problem and said please be honest with us dont waste our time if he cant help. chris was straight with us with everything .we felt very happy with chris he was friendly to us we were telling each other about our vacations we just had. the price of the auto was good .we didnt bring in much money down they worked their magic and today i drove away in new jeep . i would recommend bertera to anyone who wants to buy a automobile .thank you chris for the great service you gave to us we are very happy thank you gail radle More