Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Excellent, excellent. Everyone there went above and beyound to help and make me feel comfotable. Very good dealership - and salesperson and finance manager really caring team. However the sales person beyound to help and make me feel comfotable. Very good dealership - and salesperson and finance manager really caring team. However the sales person Chris should be a Manager he was awesome. More
When I went to Bertera I was expecting the usual sales attempts and teqniques that come with purchasing a new car. I was pleasantly surprised...Mike was very friendly, honest, and right to the point of he attempts and teqniques that come with purchasing a new car. I was pleasantly surprised...Mike was very friendly, honest, and right to the point of helping me with getting out of my lease with another dealership and getting me into a brand new, 2011 Jeep Compass. At no point was I confused or pressured into the sale. Mike made me feel very comfortable through the entire process. I would recommend Bertera, and more importantly Mike's service, to anyone looking to purchase or lease a vehicle. Sincerely, Christina Obert More
I gave this rating because from the time I pulled up the dealership on the website I received prompt and friendly responses. When I arrived at the dealership I was greeted with friendly and courteous sales dealership on the website I received prompt and friendly responses. When I arrived at the dealership I was greeted with friendly and courteous sales people. Everyone there was willing to help and answer any and all questions I had. I appreciate the time and wilingness they gave. Thank you very much for helping me purchase the vehicle that is perfect for me. Thank you Linda Jefferson More
Had a GREAT experience with my sales person, Dan S. He was very fun and personable, making me feel very comfortable with making the decision to buy a new/used vehicle. Dan was easy to relate to, as he has was very fun and personable, making me feel very comfortable with making the decision to buy a new/used vehicle. Dan was easy to relate to, as he has a daughter who is around the same age as myself. I couldn't have asked for a better salesman to have sold me a vehicle. He was very knowledgable about his products, and accomodating when it came to numbers, etc. I would also like to comment on the rest of the sales and internet team in the store at the time. Everyone was very friendly and outgoing - which made my long waits not as long in the end. I'm excited to come back and see familiar faces for my future service appts. Thanks everyone!! More
Mr Wilson was very helpful and went above and beyond to help me with the process of getting my new vehicle. He was very professional, and he spent a good amount of time finding a brand new vehicle for me help me with the process of getting my new vehicle. He was very professional, and he spent a good amount of time finding a brand new vehicle for me that was safe, big enough for my family, and within my budget. I drove over an hour from CT to get to delearship since it was recommended by USAA, and I don't regret it, they have won my business for life. Will definetly recommend this deaalership and Mr Darryl Wilson to my friends and other new Soldiers in the area. Ms Yochanah Best Got a brand new Dodge Caliber. More
This is the second vehicle we have purchased in less then two months and we have been happy both times and im trying to get my dad to buy his next vehicle here.Chris is a great sales person and i would recom two months and we have been happy both times and im trying to get my dad to buy his next vehicle here.Chris is a great sales person and i would recommend him to anyone. More
I've had two experiences with this lady; first just after I bought my car and needed to bring it back for a small adjustment. I felt as though I was in the hands of someone who really cared about my complet I bought my car and needed to bring it back for a small adjustment. I felt as though I was in the hands of someone who really cared about my complete comfort and satisfaction. More
I worked with Chris Wesley on my deal. I have been having pretty bad experiences and run arounds with other dealerships before coming to Bertera. Chris Wesley was extremely friendly and "keeps it real". He t pretty bad experiences and run arounds with other dealerships before coming to Bertera. Chris Wesley was extremely friendly and "keeps it real". He talks to you like a normal person would and doesn't BS with you. He asks the right questions and got me right into the cars he KNEW I would be into. Not only that but he got me into the budget I was hoping for. Thanks to Chris Wesley, the next vehicle I purchase will be at Bertera and I hope it will be with him again! More
Everyone with whom I interacted at the dealership was very friendly and eager to help me. However, Mike Kuzdzal was a major factor in making the sale. He is personable, energetic, genuine and sincere. very friendly and eager to help me. However, Mike Kuzdzal was a major factor in making the sale. He is personable, energetic, genuine and sincere. He was very patient with me and answered all questions, even the simple, stupid ones that I asked. He stayed late at the dealership to be able to deliver the car to me (I had a meeting and couldn't get away from work). I had had service done here before, but hadn't dealt with the sales end of things. Bertera is a very nice place and a good operation. More