Bertera Chrysler Jeep Dodge Ram

I was looking online for a new vehicle because I couldn't afford the payments on my current truck. I always wanted a Jeep Wrangler, and I went down to look around. 3 hours later I drove away in the car I've afford the payments on my current truck. I always wanted a Jeep Wrangler, and I went down to look around. 3 hours later I drove away in the car I've always wanted, with payments that were within my range (no easy task, considering I'd only had my truck for less than 2 years and still owed significantly more than it was worth. The purchase was quick and painless, and I would recommend this dealership to anyone. My salesperson Darryl is a superstar - he didn't try to put me in a vehicle I didn't want, and didn't try to pressure me to pay more than I said I could manage. A+! More

Chris was very helpful and friendly, approaching us within minutes of our arrival on the lot. He was knowledgable and enthusiastic, yet not overbearing during our quest for a new Jeep. He also knew wh within minutes of our arrival on the lot. He was knowledgable and enthusiastic, yet not overbearing during our quest for a new Jeep. He also knew when to consult with his sales manager during the negotiation process, and in the end, I believe we arrived at a fair price. Buying a new vehicle can be exciting, but at the same time is quite stressful and even overwhelming. Chris was instrumental in making the entire process not only bearable, but actually an enjoyable experience. More

Awesome customer service, we were treated like family. Everyone was very kind, and caring. we were not kept waiting, nor were we ignored. everyone was great. Everyone was very kind, and caring. we were not kept waiting, nor were we ignored. everyone was great. More

This is the 3rd car bought from Bertera, 2nd from Monty. We went back specifically to see Monty. Monty knew exactly what we were looking for in an SUV, and pointed us in the right direction. We got into o We went back specifically to see Monty. Monty knew exactly what we were looking for in an SUV, and pointed us in the right direction. We got into our new Durango quickly, easily and love it! More

Went to Bertera when other dealership would not negotiate. I purchased a 2012 Jeep Compass Latitude. This is my 15 th Jeep. LOVE the redesigned vehicle. Rides much better than last and vehicle negotiate. I purchased a 2012 Jeep Compass Latitude. This is my 15 th Jeep. LOVE the redesigned vehicle. Rides much better than last and vehicle has many more features. Bertera gave me a fair deal and very fair, great price on my trade. More

Igor was a pleasure to deal with - very upfront and knowledgeable. I got a fantastic price (I drove an over an hour to buy from this dealer). They did not hard sell me on options, extended warranties knowledgeable. I got a fantastic price (I drove an over an hour to buy from this dealer). They did not hard sell me on options, extended warranties, etc which I appreciated. More

Great expierence overall. Bought brand new Jeep Patriot Limited. Happy with choice of cars. The only negative was that I wish t dealership had more choices of the car I purchased. There was only 1 color op Limited. Happy with choice of cars. The only negative was that I wish t dealership had more choices of the car I purchased. There was only 1 color option. More

Our salesman, Juan, is a young man who is friendly, courteous, and willing to work with us in getting the purchase of a newer used jeep. He did an awesome job and we were very satisfied with the whole courteous, and willing to work with us in getting the purchase of a newer used jeep. He did an awesome job and we were very satisfied with the whole experience at the dealership. Cynthia in the finance department was professional, and courteous. Great experience and would definitely go back there to purchase another vehicle. More

I have been looking for cars for the past three weeks. I I have been looking for cars for the past three weeks. I felt pretty confident meeting Chris that he would take care of me. My mom who was with me I have been looking for cars for the past three weeks. I felt pretty confident meeting Chris that he would take care of me. My mom who was with me for support felt pretty confident about Chris too. We both looked at each other when he left us alone and said "he is the one we are buying from" ! I had in my mind what i wanted to spend and it pretty much was what he offered. Car is gorgeous. I think the dealership in West Springfield is one that i hope to be a long time customer with. Please note fix up the customer wait room you are over due for a renovation! More

They were extremely busy that day but still made sure we were well taken care of. There was more waiting time than I would have liked but again, it was a busy day. were well taken care of. There was more waiting time than I would have liked but again, it was a busy day. More