Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Daniel has excellent customer service skills. He knew a lot about the vehicles i test drove and helped me in making an easy decision on which car to choose. I am enjoying my new ride... lot about the vehicles i test drove and helped me in making an easy decision on which car to choose. I am enjoying my new ride... More
To Bertera, I am writing to let you know how To Bertera, I am writing to let you know how well we were treated last time we wer in your dealership. I was treated with respect and courtes To Bertera, I am writing to let you know how well we were treated last time we wer in your dealership. I was treated with respect and courtesyby all the people exspecially Chris Wesley. He took the time to make sure we were satisfied with what we wanted We got a beautiful new car. it was cleaned up and everything was done the way we wanted it.. Thank you Chris and everyone else... Eric&Jane Olson More
Chris was great to work with, from day 1 he answered all of our questions and really made the effort to find me the perfect car. Although I was open during my first visit and explained that I would not be of our questions and really made the effort to find me the perfect car. Although I was open during my first visit and explained that I would not be buying a new vehicle for at least another month, he still spent time with us and showed us everything that we might be interested in. He kept in touch as vehicles came in that matched my needs and was always available if I called and answered any and all questions thoroughly. I would highly recommend Chris to a friend looking to purchase a vehicle. More
norm is a definate assett to your dealership a pleasure to work with hope to deal with him in the futre cynthia is also great to deal with this is my fourth car purchased here and shes been a great help ev to work with hope to deal with him in the futre cynthia is also great to deal with this is my fourth car purchased here and shes been a great help every time bill sonnemann More
My husband and I came in back in October of 2010 because I saw a 2007 Charger online that I just had to have. Our credit wasn't so great, but Chris got us financed with Credit Acceptance, but we had a very I saw a 2007 Charger online that I just had to have. Our credit wasn't so great, but Chris got us financed with Credit Acceptance, but we had a very high interest rate. Nonetheless, I got my dream car! We followed the program like we were told for 16 months and came back to Bertera to see Chris for their Presidents Day sale. We now have a 2012 Chrysler 200 with 1.9% financing!!!! Chris and everyone at Bertera have been extremely nice, especially with my very busy 3 year old. More
I have bought a few used cars but never had a great experince like the one at Bertera. From the moment I walked in the staff was freindly and attentive. Purchasing my jeep was easy. No stress. They experince like the one at Bertera. From the moment I walked in the staff was freindly and attentive. Purchasing my jeep was easy. No stress. They gave me a great deal on a great Jeep wrangle. I am very pleased and would buy from them again. Thanks to everyone at Bertera. Ed More
We have bought many cars from dealers before and this dealer is best by far. They were super from the minute I walked in to the minute I walked out! Would highly recommend and sure will buy again! Thank dealer is best by far. They were super from the minute I walked in to the minute I walked out! Would highly recommend and sure will buy again! Thank you for a great experience! More
I have been using this dealers service dept since Feb 2006 and have always had excellent and friendly service. Most often I have dealt with Rachael Smith who is very outgoing and helpful. I am very con 2006 and have always had excellent and friendly service. Most often I have dealt with Rachael Smith who is very outgoing and helpful. I am very confident bringing my 2005 Pacifica to them. More
This is a TERRIFIC dealership!!!!! I have bought 3 new Jeep Wranglers here as well as having them serviced here. I cannot give them enough accolades!! Marlon Crenshaw in Sales, Gabe the GM, Kathy Bryan Jeep Wranglers here as well as having them serviced here. I cannot give them enough accolades!! Marlon Crenshaw in Sales, Gabe the GM, Kathy Bryan and the other members of the service staff, and Cynthia in Finance are GREAT:) Over the past 4 years, the servicing has been PERFECT. Marlon and the sales team have always listened to and met my product and financing needs. I got the exact vehicle I wanted. They are a friendly, "will help you" team. I am completely satisfied everytime I leave there!!!! Thank you sooooo much!!!!! Steve Comkowycz More
Everyone is very friendly but the Dealership is chaotic. I would have liked to see a purchasing checklist so that we could follow from beginning to end. I would have liked to see a purchasing checklist so that we could follow from beginning to end. More