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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

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490 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 490 reviews

February 25, 2012

Daniel has excellent customer service skills. He knew a lot about the vehicles i test drove and helped me in making an easy decision on which car to choose. I am enjoying my new ride... More

by joelcolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel L. Scheehser
February 23, 2012

To Bertera, I am writing to let you know how To Bertera, I am writing to let you know how well we were treated last time we wer in your dealership. I was treated with respect and courtes More

by eric&jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christopher k. wesley
February 22, 2012

Chris was great to work with, from day 1 he answered all of our questions and really made the effort to find me the perfect car. Although I was open during my first visit and explained that I would not be More

by MollyMcCool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bousquet
February 21, 2012

norm is a definate assett to your dealership a pleasure to work with hope to deal with him in the futre cynthia is also great to deal with this is my fourth car purchased here and shes been a great help ev More

by bobobo99
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
norm mckinnon
February 21, 2012

My husband and I came in back in October of 2010 because I saw a 2007 Charger online that I just had to have. Our credit wasn't so great, but Chris got us financed with Credit Acceptance, but we had a very More

by LadyNault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wesley
February 21, 2012

I have bought a few used cars but never had a great experince like the one at Bertera. From the moment I walked in the staff was freindly and attentive. Purchasing my jeep was easy. No stress. They More

by ed442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe (gen manager), Andrew(sales person), Aubrey (finace)
February 20, 2012

We have bought many cars from dealers before and this dealer is best by far. They were super from the minute I walked in to the minute I walked out! Would highly recommend and sure will buy again! Thank More

by sharon7070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel L. Scheehser
February 17, 2012

I have been using this dealers service dept since Feb 2006 and have always had excellent and friendly service. Most often I have dealt with Rachael Smith who is very outgoing and helpful. I am very con More

by Moosecat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Smith
February 17, 2012

This is a TERRIFIC dealership!!!!! I have bought 3 new Jeep Wranglers here as well as having them serviced here. I cannot give them enough accolades!! Marlon Crenshaw in Sales, Gabe the GM, Kathy Bryan More

by SteveComkowycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Crenshaw, Kathy Bryan, Gabriel Ferreira, Cynthia
February 16, 2012

Everyone is very friendly but the Dealership is chaotic. I would have liked to see a purchasing checklist so that we could follow from beginning to end. More

by michaelk184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Igor, Liz, Kyle, Mike, Igor Palgi
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