Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Brought my my car in to bertera for some service work.I was treated very well Kathy Bryan was very good to to me,I feel like family with these people, I live up in berkshire county and coming home in a sno was treated very well Kathy Bryan was very good to to me,I feel like family with these people, I live up in berkshire county and coming home in a snowstorm Kathy called me to make sure I got home okay she was a pleasure to do deal with and will highly recommend Bertera to all my friends I had lunch with them that day. They really made my day thanks guys I will be back.. Linda Secord More
Juan helped me get the right vehicle for me. He was not too pushy, he listened to what I was saying, and then he went and did his job... he pointed out a few vehicles that were close to what I needed, then too pushy, he listened to what I was saying, and then he went and did his job... he pointed out a few vehicles that were close to what I needed, then he went and got a price. I already knew the dealer cost from Consumer Reports, and I knew what a fair price was for the vehicles. The price was right where it should be, we closed the deal in about five minutes. What a relief. Juan was also very polite, and courteous and he did not rush the process. I've been buying cars for forty years, I think I know a good salesperson when I see one. Thanks, Juan! P.S. I bought this vehicle six months ago, I still remember what a great sales experience I had there. More
My experience at Bertera Jeep was extremely enjoyable. The entire staff was very friendly and helpful. Chris was not only wonderful to work with but I also felt that he was very honest with me. Chris work The entire staff was very friendly and helpful. Chris was not only wonderful to work with but I also felt that he was very honest with me. Chris worked very hard to find me a vehicle with all of the options I wanted in the price range I could afford. Chris remained patient with me while I looked at a few different options and helped me make a decision on a vehicle that was best suited for me. Chris and many other staff members took the time to explain in detail some things I didn't quite understand until I felt comfortable. I would recommend Bertera Jeep to anyone looking for a new or used car - they will surely help you find what is right for you! More
As soon as I walked in I was greeted by Dan right away. He aw great friendly energetic, made me feel so welcomed I felt completely comfortable. At first I was confused about everything this is my first ti He aw great friendly energetic, made me feel so welcomed I felt completely comfortable. At first I was confused about everything this is my first time buying on my own but Dan answered every single question of mine. By the end of the day I felt completely knowledgeable about how to buy a car and had a piece of mind that I'm buying a great car!! Cynthia did a wonderful job as well explained the whole financial processes and made me feel so much better about getting a warranty I've told her I had bad luck with cars. She was friendly very helpful and quick ! At the end of my experience i was pleased and very excited to get my car and come back in the future !!! More
racheal was very very helpful in helpin gme secure my coupons for service,whe took time the week previously to my visit and then when i arrive she went above and beyond to assist me in servicing my vehic coupons for service,whe took time the week previously to my visit and then when i arrive she went above and beyond to assist me in servicing my vehicle More
Dan was very friendly from the moment I walked in the dealership . He was knowable about the vehicle. There was never any preasure to buy .and most of all he was honest dealership . He was knowable about the vehicle. There was never any preasure to buy .and most of all he was honest More
Most of my dealing are with Kathy Bryan in the service department. I have two vehicles that I have serviced with Betera and I find Kathy to be more than helpful and always friendly. Service is very import department. I have two vehicles that I have serviced with Betera and I find Kathy to be more than helpful and always friendly. Service is very important to me, and especially when I feel I am not be taken for granted or they give you a "Like it or not" attitude. I have never experienced that from Kathy or anyone at Betera. More
Dan and Chris were great! I have not so good credit and did not think I could get the financing, but they did it and I now have a great mini van. They are both great sales people and I would send anyone I did not think I could get the financing, but they did it and I now have a great mini van. They are both great sales people and I would send anyone I know that is looking for a vehicle to them. Thank you! Donna Sweeney More
Everything went well, I used AAA as a source and was glad there were no issue with the pricing. Monty and team did a great job walking me through the process for start to finish. there were no issue with the pricing. Monty and team did a great job walking me through the process for start to finish. More
andrew was a great sales man, he made our experience there wonderful. we had a really bad experience at a another dealership and andrew made our bad taste for dealerships so much better, he was funny ki there wonderful. we had a really bad experience at a another dealership and andrew made our bad taste for dealerships so much better, he was funny kind and he went out of his way to make buying a car fun. ty so much andrew for everything!!!!! More