Bertera Chrysler Jeep Dodge Ram

Juan is a great person to deal with. He's probably one of the nicest people you will ever meet. We bought a used Jeep from his company. He made it fun..that's right..FUN! I wish more people were like him. H the nicest people you will ever meet. We bought a used Jeep from his company. He made it fun..that's right..FUN! I wish more people were like him. His personality and manners made him a number one type of person. Would we like to deal with Juan again? IN A HEARTBEAT! A GREAT YOUNG MAN! (I say that because I'm a lot older) I believe and hope he will do extremely well in everything he attempts. He is that kind of individual. Thank You Juan! Bill and Kathy White, Greenfield, Ma. More

Oh Wow! I am so happy, with my 2008 Dodge Caliber, and I want to express my gratitude to Chris Wesley and Kyle for the fine job that they done. They were very professional and polite. Thank You so much! want to express my gratitude to Chris Wesley and Kyle for the fine job that they done. They were very professional and polite. Thank You so much! More

I ended up getting the van I wanted with the payment I wanted..although it did take a long time..I was happy to leave with my van the same day. Chris was great to work with. wanted..although it did take a long time..I was happy to leave with my van the same day. Chris was great to work with. More

I had a problem with my air conditioning system (blowing hot air). Called on a Friday, had appointment on following Monday. System thoroughly checked and leak discovered. Informed that necessary part was in hot air). Called on a Friday, had appointment on following Monday. System thoroughly checked and leak discovered. Informed that necessary part was in stock and would take approx. four hours to repair. I was informed that my warranty covered the repair and a rental vehicle was available (also covered). I was shuttled to the rental agency and was soon home. Approx. 3hrs. later I was called and informed my vehicle was ready.Decided to pick up the vehicle the next day. Told it would be safe and secure. Glad to report fridgid air has returned. I'm 62 yrs. and have been leary of 'Big Dealerships'. Must say that at all times the personell I came in contact with were extremely professional, curtious with good senses of humor. Made me feel like I was dealing with a 'trusted' neighborhood garage. More

Our experience at Bertera with Mr. Wesley was fabulous. He was personable,and helpful and willing to go to any length to get us what we were looking for. I would recommend this dealership, and Mr. Wesley t He was personable,and helpful and willing to go to any length to get us what we were looking for. I would recommend this dealership, and Mr. Wesley to anyone who is in the market for a car. More

Igor worked hard for me and got me the loan and was very happy to do so. No other dealer worked as hard or was as friendly as he was. He helped me to fill out the applications so that the bank would like happy to do so. No other dealer worked as hard or was as friendly as he was. He helped me to fill out the applications so that the bank would like them never lied or fudged anything just very honest. The best experience I have ever had with a dealer. I got the best price without having to get mean or upset. If you need a car go and talk to him ASAP!!! He is great, along with the rest of the staff!!! More

I would like to say that my overall experience with them was awesome ..my salesman John Dezalia was so nice and easy to talk to...all the other guys there were so pleasant as well so i thank them for mak was awesome ..my salesman John Dezalia was so nice and easy to talk to...all the other guys there were so pleasant as well so i thank them for making my car buying experience the best !!!! More

Bertera Chrysler Jeep Dodge once again exceeded my expectations. This is my fourth purchase w Bertera Chrysler and as usual I am confident that I got the best trade, and best price possible. If you expectations. This is my fourth purchase w Bertera Chrysler and as usual I am confident that I got the best trade, and best price possible. If you combine this with the friendly, no hassle experience and a genuine appreciation for my business, there is no need to look elsewhere! I highly recommend this dealership and have done so personally many times! More

Poor follow up. Once you buy the car they have your $ and want nothing to do with you. Go there for the typical fast talking salesman. want nothing to do with you. Go there for the typical fast talking salesman. More

Bought my 2010 jeep from the dealership. Ended up walking out 3 different times before they finally worked with me on what the monthly payments should be at. Now I'm having warranty covered issues with the out 3 different times before they finally worked with me on what the monthly payments should be at. Now I'm having warranty covered issues with the power train and their wonderful mechanics (been in twice so far) can't seem to figure it out and don't put anything on the service report. Horrible parking allocation there too. Btw I was told by the manager not to come back because I told him how bad his sales staff and service department are. So I need to find another dealership More