Bertera Chrysler Jeep Dodge Ram

The car buying experience was straight forward and there was no pressure to add items that we did not want. Dan was willing to come in on his day off to facilitate the sale. Appointments were made so there was no pressure to add items that we did not want. Dan was willing to come in on his day off to facilitate the sale. Appointments were made so there was no unusual wait times. More

WE HAVE DONE LOTS OF BUSINESS WITH BERTERA AND HAVE NEVER HAD A PROBLEM. MANAGERS ARE GREAT AND OUR EXPERIENCE IN SALES THIS TIME WAS SUPER GREAT. HAD A PROBLEM. MANAGERS ARE GREAT AND OUR EXPERIENCE IN SALES THIS TIME WAS SUPER GREAT. More

Great customer service. very happy wiyh everything that dealer ship has to offer. Would recommend to anyone who asks.Quick, helpful,willing to work with you as best as they can, dealer ship has to offer. Would recommend to anyone who asks.Quick, helpful,willing to work with you as best as they can, More

We came just to see what are the prices and to find what car is good for us because we need one so bad. That monday we not just find the car we got it the same day thanks to Igor Palgi. We got good deal and car is good for us because we need one so bad. That monday we not just find the car we got it the same day thanks to Igor Palgi. We got good deal and financing. The most important that now we have a car that fits all of our family and our big stroller. Thank You, More

Darryl was great to work. Made my feel very comfortable and put no pressure on me knowing I was still shopping around. When it came down to actually purchasing my car, Darryl was very straight forward and and put no pressure on me knowing I was still shopping around. When it came down to actually purchasing my car, Darryl was very straight forward and got me the price I wanted. When it came to picking up the car, there was a little miscommunication, but Darryl went above and beyond to make sure I had the best experience I could! More

I had bought a Chrysler nine years ago from Bertera in West Springfield and swore I would never buy a car there again. So Sunday July 1st, 2012 I decided I would give them another shot. Much to my surpris West Springfield and swore I would never buy a car there again. So Sunday July 1st, 2012 I decided I would give them another shot. Much to my surprise I was greeted immediately with a friendly smile and brought right inside to discuss my reason for stopping by. After confessing that I wanted to leave with a car that day, my salesman Darryl gave me a reason to listen. He was very professional and laid back and listened to all I had to say with regards to the type of vehicle I wanted and payment. Not once did he try to sell me a car! Sounds funny but I did most of the talking and he new exactly what it was I wanted. Fortunately the car was a newer model '08 Sebring convertible with all the bells and whistles and then some as that of my older '99 model Sebring! Darryl delivered that car to me that day which was seamless, he took extra care to help transfer my belongings to my new car and did it without effort. If Bertera Chrysler of West Springfield continues to staff such great employees they will have a customer for life. Thank you Darryl and thank you Bertera Chrysler for making my experience a very pleasant one. Best, Christie L Kapusta More

I shopped all the local dealers for a new Jeep Grand Cherokee even the 2 other stores in (Westfield and Springfield). Steve knew what he was talking about and gave me not only a better deal but a comfor Cherokee even the 2 other stores in (Westfield and Springfield). Steve knew what he was talking about and gave me not only a better deal but a comfort in knowing he was being genuine. I would definitely not recommend the Westfield Bertera. They are a complete joke. The West Springfield store and Steve made the expirence enjoyable. More

We were assigned with Darryl, one of the best sales employee, who listened to our requirement and provided the options available within our requirements. Darryl is friendly and quite accomodative. The employee, who listened to our requirement and provided the options available within our requirements. Darryl is friendly and quite accomodative. The deal offered (including the trading) was pretty convincing compared to your competitors. The financing options were not completely convincing, however, were provided with ideas which would make the option better in the near future. More

Very courteous, moved up our appointment to a day ahead, which saved money on rental. Pricey, but dealerships usually are, and it's nice to know you can trust them. Steve Cedar was a great guy to talk on ph which saved money on rental. Pricey, but dealerships usually are, and it's nice to know you can trust them. Steve Cedar was a great guy to talk on phone, very clear and courteous, took great care of my car! More

Dan went out of his way to meet my target price, get the best value for my trade and find exactly the vehicle I wanted. I would highly recommend this salesman to anyone. best value for my trade and find exactly the vehicle I wanted. I would highly recommend this salesman to anyone. More