Bertera Chrysler Jeep Dodge Ram

As soon as I walked onto the lot, I knew I was going to find the exact car I wanted. Andrew came running up to my grandparents and I as soon as he spotted us looking around. He seemed to know exactly what find the exact car I wanted. Andrew came running up to my grandparents and I as soon as he spotted us looking around. He seemed to know exactly what I wanted without me having to even go into much detail. Hands down, Andrew is the sweetest and most thoughtful salesperson I have ever worked with. He knows what he is talking about and truly shows that he cares about the products and your interests. He made buying my first car very enjoyable and very easy ! I strongly encourage any and everyone to go to the dealership and ask for Andrew, you will not regret it. I am now the proud owner of a 2012 mazda, 6 all thanks to Andrew. Thank you Bertera! More

My husband and I bought our 1st new car. Andrew really made us feel very comfortable and answered every question, even "silly ones", with perfessionalism. Thank you! made us feel very comfortable and answered every question, even "silly ones", with perfessionalism. Thank you! More

Our experience here was wonderful. As soon as we walked in everyone was so friendly. We were working with Daniel, who was friendly, helpful, thorough, yet worked quickly which was much appreciated. He made in everyone was so friendly. We were working with Daniel, who was friendly, helpful, thorough, yet worked quickly which was much appreciated. He made everything run as smoothly as possible and we were very happy upon leaving the dealership. More

great guy, real clear and easy to work with, not like other sales persons, lets you make a choice didnt make me feel like i had to choose a certain vehicle, helped me get the vehicle i wanted, and always other sales persons, lets you make a choice didnt make me feel like i had to choose a certain vehicle, helped me get the vehicle i wanted, and always kept in contact and was avalible 24/7 could call him at home at any time for any reason and he wouldnt mind answering any question or helping with any problem would recommend him to everyone looking for a car!! Thanks Mike! Adam, Marissa More

Overall good experience. The salesperson Dan Scheehser was excellent. He was able to get me what I wanted. I am very satisfied. I would recommend family and friends to visit this dealer. was excellent. He was able to get me what I wanted. I am very satisfied. I would recommend family and friends to visit this dealer. More

It is never easy for me to have my car serviced because of issues at home. Rachael and Christie have made my experience at the Bertera Chrysler service department very pleasant. They both are interested of issues at home. Rachael and Christie have made my experience at the Bertera Chrysler service department very pleasant. They both are interested in their customers, knowledgeable about their cars, very friendly and efficient. I actually look forward to seeing them again, although Rachael suggested it would be best if the visit were only for an oil change. Take good care of these employees. They are a tremendous asset to your business. More

Daniel was extremely helpful, he thoroughly explained all of the options we had in terms of financing and willing demonstrated the car features for both my wife and I. He worked very quickly to move the tra of the options we had in terms of financing and willing demonstrated the car features for both my wife and I. He worked very quickly to move the transaction along and he worked to get the car to us a day earlier than expected. Daniel and the other staff were extremely professional. We appreciated the friendliness, the politeness and respect shown to us by Daniel and every other staff person we encountered. More

I was introduced to Andrew by Keith LaFrance. Andrew did a great job, he was easy going and knowledgeable about the questions I had concerning a new Ram 1500. The entire process was very professional making a great job, he was easy going and knowledgeable about the questions I had concerning a new Ram 1500. The entire process was very professional making the sale an enjoyable experience. More

I BROUGHT MY MOTHER DOWN IN HOPES TO FIND HER A CAR AFTER BEING TURNED DOWN BY A SMALL DEALERSHIP IN THE BERKSHIRES. I NEW BERTERA WOULD BE ABLE TO HELP MY MOM FIND A CAR AND GET HER FINANCING APPROVED. WHEN BEING TURNED DOWN BY A SMALL DEALERSHIP IN THE BERKSHIRES. I NEW BERTERA WOULD BE ABLE TO HELP MY MOM FIND A CAR AND GET HER FINANCING APPROVED. WHEN SHE WAS TOLD THE CAR WAS HERS YOU WOULD HAVE THOUGHT SHE WON THE LOTTERY. GREAT JOB I WILL BE BACK TO SEE JOHN DEZALIA TO GET MY HUSBAND A TRUCK! I WILL SEND ANYONE I KNOW LOOKING FOR A NEW OR USED VEHICLE TO THE GREAT STAFF AT BERTERA IN WEST SPRINGFIELD. EVERYONE WAS FRIENDLY COURTIOUS AND MADE IT A GREAT EXPERIENCE More