Bertera Chrysler Jeep Dodge Ram

Very pleasant experience Igor is the best salesman! This is the third car we buy from him and he's been always helpful, pleasant and very professional. He makes the buying a Igor is the best salesman! This is the third car we buy from him and he's been always helpful, pleasant and very professional. He makes the buying a car experience very relaxing. We really appreciate the way he follows through. We would definitely recommend Bertera and Igor! More

I had fun buying a car at Bertera Chrysler. They were great! Very professional and timely. Roberto Martinez also helped me get a great deal! He made sure to work with me to get everything I want They were great! Very professional and timely. Roberto Martinez also helped me get a great deal! He made sure to work with me to get everything I wanted in a new car. I would recommend Bertera Chrysler of West Springfield to all of my friends and colleagues. More

no stress Jimmy made my wife and i feel very comfortable, there was no pressure. After having a couple of bad experiences at other dealers it was refreshing to Jimmy made my wife and i feel very comfortable, there was no pressure. After having a couple of bad experiences at other dealers it was refreshing to have Jimmy work for us. More

The Best Salesman Who Went Above and Beyond! I had the pleasure of working with Ryan Spahl in leasing my new Jeep Cherokee. I usually hate going into car dealerships because we all know how sales I had the pleasure of working with Ryan Spahl in leasing my new Jeep Cherokee. I usually hate going into car dealerships because we all know how salesmen can be at times but Ryan was the complete opposite and really truly helped me get the best deal possible. He went out of his way to get the price down to where I wanted it to be and went back and forth dealing with me not being able to decide what kind of Jeep I wanted. He was with me every step of the way until we sealed the deal and even then he told me to contact him if I had any questions or needed anything in the near future. I would definitely recommend Bertera in W. Springfield but more specifically Ryan...he was great! More

Aim to Please We made the long trip from Cape Cod to Bertera as a result of the Costco Auto Buying Program. We initially spoke with Sheila who sent us a list of th We made the long trip from Cape Cod to Bertera as a result of the Costco Auto Buying Program. We initially spoke with Sheila who sent us a list of the inventory of the style car we were interested in. Based on that list we had picked out a car with the options and color we wanted. David Antico greeted us as we arrived. Unfortunately the car we were interested was no longer available. David literally spent the day with us helping us to find a car we would be happy with. He was always patient and courteous. He took us to other lots they owned to look at and test drive other cars. Once we made a decision on the car and the price, David worked with Chris in finance and our insurance company so that we could purchase the car and register it all in the same day. We were able to drive the car home and not have to make another long trip back from Cape Cod. Thank you. jpw More

Brian is the best! We love our new Durango! Thank you for making it happen! The whole experience at Bertera was awesome! Brian took his time, knew the vehicle well an We love our new Durango! Thank you for making it happen! The whole experience at Bertera was awesome! Brian took his time, knew the vehicle well and was honest. We truly appreciated that. More

excellent I made the long drive from Adams to see about the Costco auto program and it was well worth the effort. The Internet Sales rep Chris was great, he new I made the long drive from Adams to see about the Costco auto program and it was well worth the effort. The Internet Sales rep Chris was great, he new what he was talking about and was very personable and willing to do whatever was needed to make the deal. The financial guy was fast efficient and just all around a pleasure to work with sorry I can't remember his name. Two hours from start to finish all paperwork signed VERY GOOD More

Bob Scag was terrific! I would recommend Beterra and in particular, Bob Scagliarini to everyone. This was by far, the easiest vehicle purchase I have ever made. Absolutely I would recommend Beterra and in particular, Bob Scagliarini to everyone. This was by far, the easiest vehicle purchase I have ever made. Absolutely zero pressure, eager to work with you to get the best possible deal. Chris in finance was extremely accommodating. I traveled from RI, and would do it again! More

Great service continues to impress me. After the sudden passing of my husband, I found I needed to sell at least one of my two jeeps to lower my monthly bills. I did not want to part with e After the sudden passing of my husband, I found I needed to sell at least one of my two jeeps to lower my monthly bills. I did not want to part with either as I truly enjoyed my jeeps. Surprised at the generous quotes for my vehicles I found I could use both to purchase a new vehicle, lower my payments and still receive cash to pay off some bills making things more manageable. I owe this positive experience to salesman Roberto who greeted me immediately when I entered the lot and helped me even when it was clear that it would not ultimately result in a sale. Roberto helped make the entire process very smooth by connecting me to Keith at the Fiat location who would value my vehicles. I also need to add that Keith in the used car department was also most helpful. Since Roberto had assisted me so well during my original visit, I sought him out when things changed and I wanted to make a purchase. He had all the paperwork completed quickly and made sure I understood all the new features that were included in my car. Especially the electronics of the model. Roberto has also checked on me to confirm I am not having any problems or questions. A big WooHoo for Roberto., Satisfied customer K.Gates More

Great service It was a great experience simply for the options available and the service provided, Roberto did a great job! See you again soon! Thanks again! Wow It was a great experience simply for the options available and the service provided, Roberto did a great job! See you again soon! Thanks again! Wow More