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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

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490 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 490 reviews

June 06, 2017

Couldn't believ it went this easy!! Walked in just to test drive and had the easiest car buying experience ever in 26 years and 7 new car purchases. A deal I couldnt refuse and not a si More

by Xracr109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nimerowski, Ryan Spahl
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Xracr109, Thank you for taking the time to submit your feedback. I am glad our sales team was able to take care of you and answer any of your questions. We're always here to help so please do not hesitate to contact us with your comments, questions, or concerns. Thanks again and have a great weekend!

June 02, 2017

Fantastic! Igor was incredibly helpful, and very efficient with each step of the new car buying process! Although management didn't come across as friendly as Ig More

by jeep062017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Hello jeep062017, I am so glad we were able to help you out! I hope you're enjoying the new ride and be sure to contact us if you have any comments, questions, or concerns. We're always here to help. Thanks again and have a great weekend!

May 31, 2017

Great experience I have used Jim to purchase all my jeeps because of his honesty and expertise. I recommend him to anyone interested in a Jeep All of the staff that More

by Angus the Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Hey There Angus the Piper, Thanks for those kind words! Jim, as well as the other Jeep Product Specialists we have here, are all experts on all things Jeep. I am glad you had the chance to experience it first hand. If there is anything we can do to make your experience even better please do not hesitate to let us know. Thanks again for the review and have a great weekend!

May 31, 2017

Great 👍🏾 I had great experience at Bertera the car sale by smoothly the car salesman was great and all the other employees. I am very happy overall with the ca More

by JCW25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Donah
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Hey JCW25, Thank you for that kind review! I am glad we could answer your questions and help you out. If there is anything else we can do to make your experience even better please do not hesitate to let us know. Thanks again and have a great weekend.

May 31, 2017

Great experience Darryl was quick to respond to my email inquiry. He was attentive, knowledgeable all while keeping the sales pressure in check. There was no hassle on More

by RG Hemi Charger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon RG Hemi Charger, Thank you for taking the time to submit your feedback. I am so glad our team was able to take care of you. If there is anything we can do to make your experience even better please do not hesitate to let us know. Thanks again and have a great weekend!

May 31, 2017

Outstanding car buying experience! I just want to express how completely happy and impressed I am with your dealership and your sales and finance teams. I've owned more than 35 vehicles More

by avrjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl, Ryan, Susie
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for those kind words, avrjr! We're grateful for your business and we're all pretty excited that you're enjoying the new ride. If there is anything we can do to make your experience even better please do not hesitate to let us know. Thanks again and have a great weekend!

May 31, 2017

Very friendly and accommodating. Very friendly atmosphere. Answered all questions to the best of their ability. The sales man we dealt with Darryl was great and worked with what we co More

by Amy03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Amy03, I wanted to thank you for taking the time to submit your feedback. Our entire team works hard to make sure our customers have an easygoing transaction. If there is ever anything we can improve on please do not hesitate to contact us for assistance. We're always looking for new ways to improve. Thanks again and have a great weekend!

May 27, 2017

Great experience!! Great car buying experience!! Igor and Ryan were extremely friendly and transparent! Would definitely reccomend! Car met all of our requirements inc More

by Lch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor and Ryan
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Lch, I wanted to take a moment to thank you for the awesome feedback! I am so glad our team was able to get you into a vehicle you actually enjoy. If there is ever anything else we can to do make your experience even better please do not hesitate to let us know. Thanks again and have a great weekend!

May 26, 2017

Pleasantly surprised I've never had a stress free experience at a dealership before until this. My salesman Zach was awesome. He was knowledable and kind. He knew my time More

by Amia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lyne
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Amia, I would like to thank you for taking the time to submit your feedback. I am so glad Zach was able to take care of you. If you have any future questions, comments, or concerns please do not hesitate to voice them. Thanks again and have a great weekend!

May 26, 2017

2014 Nissan Altima Chris Donah was my salesman and he does an incredible job when it comes to his customers. He's genuine, trustworthy, and extremely helpful when lookin More

by Mandapanda7180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Donah
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Mandapanda7180, Thanks for those kind words! A loyal customer like yourself only deserves the best possible customer service. If there is ever anything we can do to make your next visit any better please don't hesitate to let us know! Thanks again the feedback and have a wonderful weekend!

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