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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

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490 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 490 reviews

September 07, 2017

Easiest car purchase ever! Carl was great to deal with , responsed quickly to my questions and went out of his way to make me happy. Even got the car inspected for me so I didn' More

by Donna F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Binette
Sep 08, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good afternoon Donna F, I wanted to thank you for taking the time to submit your feedback! I am glad we were able to get your questions answered. All of us here hope you're enjoying the new ride and be sure to contact us with any future comments, questions, or concerns. Thanks again and have a great weekend.

September 03, 2017

Another great experience! Chris Donah is great...this is my third purchase in as many years and Chris's expertise is second to none! A 5-star recommendation for sure! More

by egs1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Donah
Sep 08, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for those kind words, egs1018! I am glad Chris was able to help you out. If you ever need any assistance or have any questions please do not hesitate to contact us. Thanks again and have a great weekend!

August 28, 2017

the salesman is Zach was very helpful very kind a very pleas Zach and the financing woman where out-standing helpful a very great experience kind considerate in many ways than one very priests will be happy to r More

by Eddie1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lyne
Aug 31, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good afternoon Eddie1108, Thank you for those kind words. All of us here hope you're enjoying the new ride. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

August 28, 2017

Excellent From the monent my phone conversations began I was treated professionally. While in the showroom had an oportunity to observe many customer service More

by Hayob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nimerowski
Aug 31, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good afternoon Barb, I wanted to take a moment to thank you for taking the time to submit your feedback! All of us here are so happy you're enjoying the new Grand Cherokee. We're always looking for new ways to improve so please do not hesitate to contact us with any of your suggestions, comments, questions, or concerns. Thanks again for the kind review and have a great day!

August 26, 2017

Outstanding Customer Service My thanks to Brett for providing a very courteous and professional interaction. After receiving my initial estimate I requested any possible savings More

by burd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett and Ken Collazo
Aug 31, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Burd, I wanted to take a moment to thank you for the kind words. All of us here at Bertera are glad you had a good experience with us. We're always looking for new ways to improve so if you ever have any suggestions, comments, questions, or concerns please do not hesitate to contact us for assistance.

August 24, 2017

New Truck From the moment I walked through the door I felt welcomed by the friendly & professional staff. The dealership was abnormally busy compared to other s More

by June122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Rippy, Carl Binette
Aug 31, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good afternoon June122, Thank you for taking the time to submit your feedback! We take pride in our facility and inventory and I am glad you noticed. We're always looking for new ways to improve so if you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again for the kind words and have a great day!

July 17, 2017

Well done I knew what I wanted and knew what I wanted to pay. They helped me with both and I am very happy with the service I got More

by Ncshrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syuzanna Hovhannisyan, Zachary Lyne
Jul 17, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Ncshrek, I am so glad we could work together to find you a new ride. If you ever need any assistance please do not hesitate to contact us. Thanks again and have a great day!

June 23, 2017

Great experience! Walked in knowing what i wanted. I was helped right away and brought the jeep i wanted from the other lot down the street. Great service it was all qu More

by Dina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
Jun 28, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Dina1! I am so glad we were able to help you into your new Jeep! If you ever have any comments, questions, or concerns please feel free to send them our way! Thanks again and have a great day!

June 13, 2017

Highly recommend Berterra Jeep W Spld My wife and I had a great experience at Berterra Jeep in West Spld. Tara (sales rep) came right over to us when we entered the dealership. Asked us wh More

by M, Darren30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara O'Mailley
Jun 13, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon M, Darren30, I am so glad you had a great experience with us! All of us here hope you're enjoying the new Jeep! If there is ever anything we can do to make your next visit even better please do not hesitate to let us know. Thanks again and have a great day!

June 07, 2017

Very simple, easy communication Darryl Wilson made this car trade in experience very easy. Clearly explaining the process, and taking plenty of time with me so that I left knowing I More

by Laura1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson
Jun 09, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Good Afternoon Laura1, Thank you for those kind words. The car buying experience should never be rushed and I am glad you took your time to make your decision. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a wonderful weekend!

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