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Bertera Chevrolet

Palmer, MA

4.3
501 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 501 reviews

November 27, 2020

It was a pleasure dealing with them and Drake got a good deal on a nice Silverado! Would come back again when time for another truck! More

by reelmachine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
Nov 30, 2020 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

November 24, 2020

Drake Buckman was amazing. He was very knowledgeable about the vehicle we were interested in. He is very professional. He was not pushy at all and handled everything I asked. He went above and beyond to More

by Agentangiehamblin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake Buckman
Nov 30, 2020 -

Bertera Chevrolet responded

Thank you for the kind words and recommendation!

November 10, 2020

Met with Jason Brooks at Bertera Chevy in Palmer, MA. He was great to deal with and made sure I got exactly what I wanted when it came to what I was willing to pay for the truck. More

by dandaoust685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brooks
Nov 12, 2020 -

Bertera Chevrolet responded

Thank you for the kind words! Have a great day!

November 04, 2020

After a bad experience with a different dealer I went to Bertera in Palmer. The difference was night and day. I dealt with Jason Brooks, who was phenomenal. Everything he said he would do, he did, and was a More

by briancrutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brooks
Nov 06, 2020 -

Bertera Chevrolet responded

Thank you for the kind words and recommendation!

November 04, 2020

Always friendly and prompt. Huge inventory, and fair pricing. Salesperson that’s friendly, and knowledgeable about their cars. This is my second time buying a car from them. More

by javirey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Vinny Moretti
Nov 06, 2020 -

Bertera Chevrolet responded

Thank you for this response! Have an awesome day!

November 03, 2020

Very helpful and enjoyable experience and atmosphere. I was in and out, they were very flexible with me. Employees were great and the price was right. More

by iadams13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Urekew
Nov 06, 2020 -

Bertera Chevrolet responded

Thank you for this response! Have an awesome day!

October 30, 2020

I had an excellent experience at the dealership. All very friendly and understanding. Also knowledgeable with their trucks. They made sure I was comfortable in all aspects. More

by Sgend2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake. Don’t know last name
Nov 02, 2020 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

October 29, 2020

Good service Jason was great we had some speed bumps along the way but he was willing to do whatever it took to get things done More

by jimclark713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brooks
Nov 02, 2020 -

Bertera Chevrolet responded

Thank you for this response! Have an awesome day!

October 28, 2020

I was working with Drake, he was knowledgeable, helpful, and not pushy at all. Gave me all my options and was very upfront and truthful. I’ll definitely recommend Bertera and Drake to anybody I know looking More

by ericpainter52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake
Nov 02, 2020 -

Bertera Chevrolet responded

Thank you for the kind words and recommendation!

October 26, 2020

If you don’t finance with them it will cost you a additional $1,000 and that includes paying cash??? We were off about 1k until I realized this small print about the additional charge for not financ More

by Russc77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Freeman
Oct 27, 2020 -

Bertera Chevrolet responded

We are sorry you forgot your salesman's name, please give Bertera management a call at 413.283.3401 and we can look up your salesman's name. If you have any questions about the financing incentive please give us a call as well. We are more than welcome to explain all discounts and incentives and no reasonable offer is ever refused.

Oct 27, 2020 -

Russc77 responded

All offers were refused

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