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Bertera Chevrolet

Palmer, MA

4.5
509 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 509 reviews

April 30, 2021

It was a great place to do business. Everyone was very professional. Jose did a great job with the sale and handled everything very well. Overall I was very pleased with the service and walked out of ther More

by Lexus1320
Recommend Dealer
Yes
Employees Worked With
Jose
May 05, 2021 -

Bertera Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

April 16, 2021

Keith the sales representative was very knowledgeable and helpful , the truck was ready on time and he even offered to meet me after hours to pick up the truck, also the paperwork was done very quickly More

by d_telesca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 16, 2021 -

Bertera Chevrolet responded

Thank you for the kind words! Have a great day!

March 29, 2021

Jose was great to work with no pressure at all I went to 4 other dealerships where i felt like just another sale to them. The whole staff answered my question i would recommend them to anyone. More

by jarodpicard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Mar 31, 2021 -

Bertera Chevrolet responded

Thank you for this response! Have an awesome day!

March 23, 2021

When other dealers couldn’t find the truck I wanted, they did. They sold it to me at a fair price, and they gave me a good price for my trade in. I would definitely buy a vehicle from them again. More

by msp2646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieth Andes, Vinny Moretti
Mar 25, 2021 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

March 08, 2021

I had a great shopping experience at this dealership. A big thank you to all who helped me, especially Drake and Samantha. There was no pressure, just positivity, honesty, and kindness. If youre looking to More

by ObsidianDragonfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam, Samantha Cardin
Mar 12, 2021 -

Bertera Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

March 04, 2021

I thought the service was great no hassle and I would recommend other family and friend to go to this dealership thank you AJ for all your help. More

by cicconeangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Motta
Mar 05, 2021 -

Bertera Chevrolet responded

Thank you for the kind words! Have a great day!

February 28, 2021

Never buy a car from bertera in palmer or have any service done there! Mechanics are hacks had no idea what they were doing & the service charge was outrageous for doing nothing! Again Never go to th More

by Bigblockchevy84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All service tech.
Mar 05, 2021 -

Bertera Chevrolet responded

We apologize you feel this way. Our dealership prides ourselves on giving our customers the best customer service. If you would like to talk about your experience please call management at 413.284.4155.

February 18, 2021

Very easy to work with. They helped me find a truck within my budget. Everything was ready for when I arrived so the wait time was minimal. More

by IceWolf1616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake
Feb 19, 2021 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

February 11, 2021

Awsome! Fast professional service. Drake was very friendly and professional. We bought a new truck and he went over all the features with the 2 of us separately due to covid More

by Futurebrita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake
Feb 12, 2021 -

Bertera Chevrolet responded

Thank you for this response! Have an awesome day!

January 27, 2021

Very pleased with our experience at Bertera Chevrolet. Jason Brooks is friendly and provided great communication throughout our remote purchase. We love our truck and are happy with the quality service th More

by orosfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brooks
Jan 29, 2021 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

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