
Bertera Chevrolet
Palmer, MA
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This salesman was very professional and very knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all our friends and colleagues of the wonderful experience we've had and hope to be able to send Bertera some business. Paul did a tremendous job in explaining and going over all the details of the vehicle. In our opinion, Paul is an asset to Bertera. A very kind and caring person with a great personality! More
The people at Bertera worked hard to make me a happy camper, and they succeeded. They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy camper, and they succeeded. They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy 2 years ago. I hadn't realized there was a $100 deductable on their warranty, and when my check engine light came on before the end of the 30 day warranty, I wasn't happy to discover that I would have to pay a deductable. But when the manager read my review here on dealer rater and saw that I wasn't happy, he contacted me and arranged for the repairs to be made without a deductable. Everyone at Bertera was friendly and did everything they could to make me a satisfied customer. More
Darin and Travis were very helpful under very stressful circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would o circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would offer on it's own IS350. Great team work, no pressure, no upsell tactics, just a straight forward hones approach. Bravo gentleman Richard Pelletier Palmer, MA More
My experience at this dealership was a very positive. The staff was courteous, dilliegent, knowkedgable and worked hard to meet my needs and special circumstances. Considering the high vlume of customers The staff was courteous, dilliegent, knowkedgable and worked hard to meet my needs and special circumstances. Considering the high vlume of customers they deal with, they do a very nice job of making your car buying experience as pleasant as possible. I recommend this dealership as they have a very large inventory and as already mentioned are very professional and hard working. More
Our experiance with Bertera was outstanding. The sales person, Paul, did a very good job to make sure we had a good experiance with Bertera. The car was delivered in a timely manner. We got a great price person, Paul, did a very good job to make sure we had a good experiance with Bertera. The car was delivered in a timely manner. We got a great price and we love the car. We came all the way from Newington, CT to buy from Bertera and it was worth the trip. We would do it again the next time we are in the market for a car. More
They will take advantage of you!!! I see other people had the same issue! I went in to the dealership honest about my credit situation. Darin was very nice to deal with and I don't have any problems with the same issue! I went in to the dealership honest about my credit situation. Darin was very nice to deal with and I don't have any problems with him at all. But... they said they could get me into a used Jeep. A couple of days later they call and say they are having problems getting me financed as I expected. I looked at my credit report and they tried over 8 places. That was fine, I couldn't get financed... The kicker... I received a letter from my credit union that they tried to get credit through. They attempted to finance the cost of a used Jeep AND my trade in. They were basically giving me NOTHING for my trade in (which was a 2009 with low mileage in excellent condition). They were trying to finance me for MORE than if I bought a BRAND NEW JEEP. (which I went and did 2 weeks later in RI - over 75 miles away and got over blue book for my trade in) I was so angry that I called and they of course have never called me back to explain. They totally tried to take advantage of me!!! Do not go here, do not give them the time of day. More
It was a great atmosphere, everybody was nice, My sales person Matt was great. I'm hoping to deal with you again! The vehicle is nice, it rides good. I was given vivid details about my truck. You guys have person Matt was great. I'm hoping to deal with you again! The vehicle is nice, it rides good. I was given vivid details about my truck. You guys have a very good reputationm, everyone I talked to was polite and answered all the questions I had. More
Thanks for working relentlessly to get me the best financial deal possible. Though it took days to get to a place where I was happy, you all kept trying. Thank you again for your outstanding service financial deal possible. Though it took days to get to a place where I was happy, you all kept trying. Thank you again for your outstanding service! I am looking forward to coming back to review all my extras! very happy!!! More
I had a great experience with Bertera Chevy. Great price service and overall very satisfied. They went out of their way to find a car for me which gets great gas mileage seats comfortable and looks great. I service and overall very satisfied. They went out of their way to find a car for me which gets great gas mileage seats comfortable and looks great. I was also impressed with the cars features and technology. More
Betera Chevy was a GREAT expereince for buying my first new car!!!! I would definately tell my friends!!! The staff there was verey friendly & helped my get the financing I needed to purchase my new car!! new car!!!! I would definately tell my friends!!! The staff there was verey friendly & helped my get the financing I needed to purchase my new car!! i was looking for a differnt vehicle when I first walked in the door but after talking to Carl I made a better purchase buying a brand new Chevy Cruze!!!! More