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Bertera Chevrolet

Palmer, MA

4.4
506 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 506 reviews

June 20, 2011

This salesman was very professional and very knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all More

by ewloch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Jun 22, 2011 -

Bertera Chevrolet responded

Paul thanks you and the dealership thanks you as well. We love to do it right...and we love happy customers even more! Enjoy your vehicle and we hope to see you soon. Dominick Salemi General Sales Manager

June 18, 2011

The people at Bertera worked hard to make me a happy camper, and they succeeded. They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy More

by aelesak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A. J. Motta
Jun 28, 2011 -

Bertera Chevrolet responded

We understood your frustration! Check engine lights are for a variety of issues and never tell a whole story...but can be upsetting to see. We are glad the issue could be handled easily and effectively for you and appreciate your review of the end result. See you again soon! Dominick Salemi General Sales Manager

June 03, 2011

Darin and Travis were very helpful under very stressful circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would o More

by ClassActMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin, Travis, Jay, and Dan
Jun 22, 2011 -

Bertera Chevrolet responded

Richard, this one was certainly a little outside the box...but we are as glad it got done as you are. We certainly do appreciate the business and your glowing review. Here's to a much better experience wirh a much better car down the road. Enjoy! Dominick Salemi General Sales Manager

May 27, 2011

My experience at this dealership was a very positive. The staff was courteous, dilliegent, knowkedgable and worked hard to meet my needs and special circumstances. Considering the high vlume of customers More

by RubenO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren, Dan, Chris, Brian
Jun 28, 2011 -

Bertera Chevrolet responded

Thank you Ruben! It was very nice for you to post this kind review and we hope that you enjoy the vehicle for a long time to come. We will see you soon in service and the coffee is on us! Dominick Salemi General Sales Manager

May 27, 2011

Our experiance with Bertera was outstanding. The sales person, Paul, did a very good job to make sure we had a good experiance with Bertera. The car was delivered in a timely manner. We got a great price More

by ldowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 28, 2011 -

Bertera Chevrolet responded

Thanks for your business and the review. We are glad we could make a long ride worth the time and appreciate you telling everyone about the experience. Have fun with that car! Dominick Salemi General Sales Manager

May 21, 2011

They will take advantage of you!!! I see other people had the same issue! I went in to the dealership honest about my credit situation. Darin was very nice to deal with and I don't have any problems with More

by rgboltondydasco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darin, Others
Jun 23, 2011 -

Bertera Chevrolet responded

First, let me say congrats on your purchase. We are glad that you were able to obtain financing on a new vehicle...some manufacturers lenders are more lenient on new vehicle purchases. Second, it is unfortunate that there was confusion on the amount of the financing. When a vehicle is traded, especially when there is negative trade equity, it can be confusing to say the least. If a vehicle is purchased for $10,000 and you trade in a car that has a value of $9000, you would pay $1,000 PLUS the title to the trade. You then must then pay the bank the monies owed on the trade to recieve the title. This can be difficult to swallow in some cases, but you must own the vehicle to recieve a value for it. We wish you great luck with your purchase. Dominick Salemi General Sales Manager

May 13, 2011

It was a great atmosphere, everybody was nice, My sales person Matt was great. I'm hoping to deal with you again! The vehicle is nice, it rides good. I was given vivid details about my truck. You guys have More

by BuddyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mailloux
May 23, 2011 -

Bertera Chevrolet responded

Thanks Buddy! We appreciate you letting everyone out there know how you regard your experience here. The most important part, we are glad you love the truck. Congrats, and enjoy it. Dominick Salemi General Sales Manager

April 22, 2011

Thanks for working relentlessly to get me the best financial deal possible. Though it took days to get to a place where I was happy, you all kept trying. Thank you again for your outstanding service More

by mswalker73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smart
May 23, 2011 -

Bertera Chevrolet responded

Thank you for the enthusiastic review MsWalker! We do aim to please and the difficult ones are the most rewarding ones in the end. We thank you for the great review and your business. See you soon, Dominick Salemi General Sales Manager

April 22, 2011

I had a great experience with Bertera Chevy. Great price service and overall very satisfied. They went out of their way to find a car for me which gets great gas mileage seats comfortable and looks great. I More

by coltedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Brian Hall
May 23, 2011 -

Bertera Chevrolet responded

Thanks Coltedge! Brian works hard to make his customers happy and we thank you for letting everyone know how you feel. We will see you soon in service and keep enjoying that car! Dominick Salemi General Sales Manager

April 21, 2011

Betera Chevy was a GREAT expereince for buying my first new car!!!! I would definately tell my friends!!! The staff there was verey friendly & helped my get the financing I needed to purchase my new car!! More

by nascar2004jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Binette, Carl Binette
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