
Bertera Chevrolet
Palmer, MA
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Went to test drive a car, loved it and took it home the same day! The whole staff at Bertera was very friendly and attentive. I actually had my 5-year old daughter with me for the entire time. She was same day! The whole staff at Bertera was very friendly and attentive. I actually had my 5-year old daughter with me for the entire time. She was a bit antsy, but Marc was great! He gave us free reign of the TV and the remote control, so she could watch her shows while we conducted business!! She also loved the mints that Marc gave her! I received the car in mint condition that afternoon and I love it! I will definitely have it serviced there as well. More
My experience with Bertera was excellent. Brian Hall was my salesperson, he was very knowledgable and friendly. He answered all my questions, showed me the features for the car that I was interested in and my salesperson, he was very knowledgable and friendly. He answered all my questions, showed me the features for the car that I was interested in and did an excellent job of explaining all of the features when I picked the car up. Thank you. More
My ratings were not all 5's because there was a long period of wait time to gather paper work. The fact that the business was flowing with customers is undrstandable but, I think they could of been a li period of wait time to gather paper work. The fact that the business was flowing with customers is undrstandable but, I think they could of been a little more profficient with the documents. Nick was an awesome help! I just went in to get information on a car because i was tired of looking in the wrong places, AND I ACTUALLY LEFT THE DEALERSHIP WITH A VEHICLE!!(I guess thats what sales men do).. but hey it worked for me... :o). ThANX NICK!!! More
The sales person took care of us right away, we knew what we wanted, what we wanted for a payment and immediate delivery. AJ made it all happen just the way we wanted. The wait was not long and the finance we wanted, what we wanted for a payment and immediate delivery. AJ made it all happen just the way we wanted. The wait was not long and the finance office took us from there and away with our new car we went. AJ answered every question we had about the car and was more than kind. We were concerned about buying a used car and the very nice finance person set us at ease. We also purchased a warranty which is what we wanted also. It was a pleasure buying a vehicle from Bertera of Palmer. More
We recently purchased a used 2011 Impala. We found everyone at Bertera to be very friendly. The financing and transfer of vehicles was handled entirely by the employees. Not only did it enable us to everyone at Bertera to be very friendly. The financing and transfer of vehicles was handled entirely by the employees. Not only did it enable us to have our car much sooner than we expected but it also saved us from running to the bank, insurance company and registry. Paul introduced us to the service department which we thought was a nice touch. He was very professional and a pleasure to do business with. More
basically it was a good experience, but I didn't like that they took my car keys and didn't give them back until I bought the car. Nick was great he took me for a test drive which as soon as I drove the that they took my car keys and didn't give them back until I bought the car. Nick was great he took me for a test drive which as soon as I drove the car I knew I was going to buy it if the price was right. I did my homework I looked for several months I knew a good deal from a bad deal and I was firm in my offer and I knew it was a fair offer for both sides,and in the end your people realized this and everbody was happy. More
A J and all of the staff were friendly and knowledgeable with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. More
I went to Bertera chev. because i was looking to trade in my truck if i found the right vehicle. I had seen this jeep on the lot every day as i drove to work, so i stopped and asked AJ if i could look at the my truck if i found the right vehicle. I had seen this jeep on the lot every day as i drove to work, so i stopped and asked AJ if i could look at the inside, we took it for a test ride ( he was very helpful ) and i ended up purchaseing the jeep. It was a very friendly processs and i drove the jeep home that night. AJ called back the next day to see how everything was, if we liked the jeep and if there was anything else we needed we could just give him a call My wife thought this was very nice of him. More
Every one at Bertera was very pleasant and made sure I was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready at a certain time and it was ready in a reasonable time . I would recommend this dealership and Paul to friends . Al Sequeira More
This dealer (Trevor) was very patient and very knowledgeable. He went out of his way to work a deal with us and always followed up with us. He gave very detailed information on the vehicle and w knowledgeable. He went out of his way to work a deal with us and always followed up with us. He gave very detailed information on the vehicle and was courteous, professional and friendly. We will buy again from Bertera. More