
Bertera Chevrolet
Palmer, MA
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Salesperson was professional and very knowlegable. He was understanding and patient, and didn't push a sale just for a sale. I would recommend my salesman to anyone. understanding and patient, and didn't push a sale just for a sale. I would recommend my salesman to anyone. More
From having viewed a number of vehicles on their website From having viewed a number of vehicles on their website I was impressed with the quantity of inventory to choose from.When I went to the dealership From having viewed a number of vehicles on their website I was impressed with the quantity of inventory to choose from.When I went to the dealership I explained to Nick what my criteria was and he helped me select the perfect SUV to suit my needs. He was friendly & knowledgeable and thorough in explaining the features and the bells & whistles of the car. The transaction was smooth & relatively simple and I drove home in my new vehicle. Thanks Nick! More
My experience at Bertera Chevrolet was really a smooth experience. Nick had worked with me from the beginning to the final drive away. He is a very personable, very professional and knowledgeable sales experience. Nick had worked with me from the beginning to the final drive away. He is a very personable, very professional and knowledgeable sales rep. I felt very comfortable dealing with Nick right away. After looking at several cars and weighing my options, they worked very diligently to make it work the best possible way. I'm so thrilled and still driving on a cloud with amazement of how wonderful my brand new car is!! It's such a great feeling to know that I will make it to my next destination without worrying if I will break down with my old car. I have such confidence in Bertera with would definitely recommend them to anyone! Thanks Nick, you did a great job!! =) Lori O'H More
My experience at Bertera Chevrolet was excellent. Having spoken with Nick a few days earlier, my husband and I made the near 70 mile trip to the dealership to check out a vehicle that we found online. We w spoken with Nick a few days earlier, my husband and I made the near 70 mile trip to the dealership to check out a vehicle that we found online. We were warmly greeted by Nick, and he promptly showed us the vehicle we came to see. We decided the car wasn't what we were looking for and he took us around the lot to browse our options. We found another vehicle we liked and test drove it, checked it out under the hood, and decided it was a perfect fit. The salesman, the manager and the finance person took very good care of us, making sure that all loose ends were tied without rushing the process. Altogether, it was a hassle free transaction and bottom line - I would recommend this dealership (and Nick) to anyone! Thanks again for a great experience! Ellen F. More
I would definetely recommend this dealership to a friend,Paul was a great salesman,very patient, I wasn't the easiest customer, but he worked with me to make a deal we both agreed on. I will be back friend,Paul was a great salesman,very patient, I wasn't the easiest customer, but he worked with me to make a deal we both agreed on. I will be back in the future and hopefully Paul will still be there. More
Very good experience with Bertera again. This is our Very good experience with Bertera again. This is our second vehicle from this dealership and my son's first! Marc Williams was great to work with an Very good experience with Bertera again. This is our second vehicle from this dealership and my son's first! Marc Williams was great to work with and I would recommend him to anyone looking to buy a vehicle. More
i had a great experience!nick was extremely nice and very helpful. due to credit issues i was not able to buy what i originally went in looking for however nick listened to what i wanted in a car and came up helpful. due to credit issues i was not able to buy what i originally went in looking for however nick listened to what i wanted in a car and came up with a few options...i ended up with what i think is a nicer car then i would of to begin with. everything was very easy i have never had such a pleasant experience buying a vehicle.i have already recommended bertera, and nick to two people. i'll be back when im ready to buy again! More
Matt, you were more than helpful in your ability to put us in a new chevy cruz. Even with our hiccups in our credit you did an outstanding job in providing a very nice reliable car. Thank you very much!! us in a new chevy cruz. Even with our hiccups in our credit you did an outstanding job in providing a very nice reliable car. Thank you very much!! More
Overall the experience at Bertera Chevy wasnt bad, the gentleman AJ Motta was a very energetic and knowledgable salesman. AJ took the time to talk to us and made sure to keep us informed on the financing gentleman AJ Motta was a very energetic and knowledgable salesman. AJ took the time to talk to us and made sure to keep us informed on the financing process. Howwever the wait time just under a weeks time, was not good at all. The car was not cleaned properly, the window rubber wasnt fixed and there were two minor things had to be fixed on the visors and I was told its a used car and thats not under warranty, and the ugly banner of Bertera Chevy was removed, didnt approve of that at all. I also had to take it back for a inspections sticker a few days later. I went to the dealership a total of five times and in my opinion thats to many times, especially seeing its not close to my hometown. So if you do buy from Bertera Chevy I would work with AJ Motta as he will keep you informed, and make the buying process enjoyable as best he can. One last thing it was great how he entertained my son and let him have access to the tv :) More
AJ and the whole staff at Bertera Chevrolet were very friendly and helpful and got me in a great new car, for a good price. I'd recommend this dealer to anyone. friendly and helpful and got me in a great new car, for a good price. I'd recommend this dealer to anyone. More