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Bertera Chevrolet

Palmer, MA

4.5
509 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 509 reviews

March 27, 2012

Paul was enjoyable to work with. However, calling the dealership to speak with the salesmen is aggravating at best. Calls are transferred to a phone that is not answered then disconnected. Each time requ More

by siera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Apr 20, 2012 -

Bertera Chevrolet responded

We are glad to hear that you are happy with Paul's representation, and hope you enjoy your vehicle for a long time to come. We apologize for any inconvience you may have had in regards to computers and phones...we did have some difficulties that we could ot overcome for a few days in regards to technology. Hopefully, the great deal and the vehicle will help with the overall experience. Again, thank you for your business...and your patience. Respectfully, Dominick Salemi General Sales Manager

March 26, 2012

Eric greeted us in the parking lot was very helpful answering all the questions about the vehicle we were intersted in we ended up purchasing the vehicle and Eric was very informative about the onstar More

by meisjeblack
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC
March 22, 2012

Quick, found what was looking for in the price range that i was interested in. Was able to accomadete my needs as a consumer and within the range that i expected. More

by rneilsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
March 21, 2012

I saw The car I wanted and paul worked hard to get me in it thanks paul, I am very happy with this car and The service! I rate this dealership 5 stars More

by deshawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul F
March 20, 2012

My wife and I had an enjoyable time buying from beterra chevy Eric was friendly and courtious. Eric worked very hard to get us into the car we wanted. We are very pleased with our experiance and our Toyota More

by hogansgoat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric LeSiege
March 19, 2012

Dealership didn't waste a lot of time with useless negotiations. Gave me an upfront fair price and was very convenient in allowing me to pick up new vehicle at my convenience. Paul was very helpful More

by Jgrasseschi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
March 17, 2012

Paul answered all our questions and explained, in detail, all the features of our new suv. Also, did a followup call to make sure everything was going ok and no other questions. Good job Paul. This is the More

by bananabrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
March 16, 2012

I've been meaning to let you know that I really appreciated the excellent service and expertise I received from all the staff at Bertera. From the outset, my salesman Nick Costanza assured me the 0 More

by dayglow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Costanza
March 07, 2012

I was there to trade in my Jeep wrangler for a car and Chris was awesome! Not only is he adorable but he even bought my 7 yr old son candy. Everyone was very friendly and I had a wonderful experience purc More

by KirstenRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Labelle
February 28, 2012

Back in 2011 I went all around looking for a car that I needed to get around back and forth to work, new or used it didnt matter. No dealer would work with me as my credit wasn't srong enough. I finally re More

by halysia07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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