Bertera Chevrolet

Tammy Hayward was very courteous, thoughtful and helpful throughout my experience in purhcasing a used motor vehicle. Her professionalism should be commended and bertera is lucky to have her on board. Si throughout my experience in purhcasing a used motor vehicle. Her professionalism should be commended and bertera is lucky to have her on board. Sincerely, Randy Topor Used MV Buyer More

Joel is high energy and not satisfied until you are satisfied. He listened to what I was looking for and then kept within a range of what I wanted to see BUT...still thinks outside the box to suggest satisfied. He listened to what I was looking for and then kept within a range of what I wanted to see BUT...still thinks outside the box to suggest an option that I may have overlooked. Although new to the industry, it is obvious from the very beginning that he is eager to do a good job, takes pride in his appearance and mannerisms, and is VERY knowledgable about cars and their features. In general, the cars are reasonably priced and they don't overpromise. I am very happy with my purchase and would recommend this dealer, and especially Joel, to family and friends. More

I went to Bertera to check out a used Dodge pick-up that they had on their on-line site. Nick brought the truck for me to look at...and he was great...no pressure..just let me look and test drive... After they had on their on-line site. Nick brought the truck for me to look at...and he was great...no pressure..just let me look and test drive... After talking it over with my wife -- I brought my old truck in -- and they looked it over and gave me what I wanted for trade. We bought the truck that day!! Nick arranged for inspection sticker and plate transfer...he also worked with body shop to get a small rust spot repaired before we picked up the vehicle. In addition Bertera replaced all four tires and brakes before we left the lot!! WHAT EXCELLENT CUSTOMER SERVICE!!! My wife & I were truly impressed with Nick's no pressure -- "it's all about me (the customer) attitiude" He was a pleasure to deal with -- a true asset to Bertera. I would recommend him for any future vehicle purchases -- although it may be a while since I love my new truck. Thank you Nick. My wife says -- add that the financing was really low -- she was surprised at what a good rate we got.... More

From the moment we walked in thru the entire process Mr. Williams, Marc made everything comfortable. He was Friendly, Knowledgeable, Intelligent, Fun, and yes honest. He did for us everything he said he wou Williams, Marc made everything comfortable. He was Friendly, Knowledgeable, Intelligent, Fun, and yes honest. He did for us everything he said he would,going as far as to research the vehicle i wanted and then find that exact vehicle and got to me in 2 days. He found me my Beautiful dream car. I cannot be more pleased with the service from everyone we associated with at Bertera. From the business dept. to the service dept. and everyone else we encountered. We were especially pleased with Marc Williams. Found it so hard to believe he has only been doing this less than one year. He is a keeper. I would strongly advise anyone interested in fun comfortable and an honest answer to visit Bertera Chevy in Palmer Ma. Ask for Marc Williams. You will not be disappointed. Sincerely, Sandy Vardo & Julie Crocco More

I was very impressed with the speed in which the whole experience happened. Everything was done and approved in a day. The sales person Cliff De Cruz was very professional, friendly and courteous as well experience happened. Everything was done and approved in a day. The sales person Cliff De Cruz was very professional, friendly and courteous as well as the rest of the staff who were part of making it all happen. I got a great vehicle for a great price. Thanks again. -Richard Kostanski More

I had a great experience at Bertera. Cliff DaCruz went above and beyond to ensure that I had exceptional customer service. He's an asset to the company. The sales manager Jay was also a pleasure to work above and beyond to ensure that I had exceptional customer service. He's an asset to the company. The sales manager Jay was also a pleasure to work with, he located the exact car that I wanted in NH, he secured the locate and had the car for me the very next day. I love my new Sonic LTZ, it rocks! More

It was the best car bying experience i have had.And Joel LOuis was the best saylsman i have ever delt with and i am 71years old LOuis was the best saylsman i have ever delt with and i am 71years old More

I found a used Volvo that interested me at Bertera via their website. The car looked good compared to other similar vehicles on the market. A clean Carfax and a price reduction inspired me to call Bertera their website. The car looked good compared to other similar vehicles on the market. A clean Carfax and a price reduction inspired me to call Bertera to set up an appointment to view the car - I live in Connecticut and have to drive over an hour to get there, so I didn't want to drive there unannounced and waste time or receive lackluster service. Upon arrival my wife and I were introduced to Joel Lewis, who became our sales person. He is a young, enthusiastic fellow, evidently new to car sales. He was a pleasure to deal with. Upbeat and fun without being fake or pushy. He seemed to know quite a bit about the Volvo we were interested in, as he was able to show us it's quirks and unique features. A test drive sealed the deal. I tried to knock down the price a little but Bertera wouldn't budge. I could understand this because of the significant price drop that they had already given to this vehicle. There was an out-of-state registration SNAFU a few days later, but Joel caught it in time to save the day and the sale was completed on schedule. Overall, we were impressed with Bertera. Their lot is full of good looking, late model used cars. Their prices seemed reasonable. Pressure on us was low key. Hey, it's a car dealership, so it's not going to be all warm and fuzzy, but we drove away in our new (to us) car feeling good about the purchase. More

The overall experience was exactly as it should be. The salesman, Joel Lewis, was exemplary in providing us with what we needed, when we needed it, at a reasonable price, and without hassle. I would recomm salesman, Joel Lewis, was exemplary in providing us with what we needed, when we needed it, at a reasonable price, and without hassle. I would recommend both the dealer and the salesman to others. More

Joel Lewis was great and he was help full and wery polite I was happy with he gav me and Bertera chevy all ways treated me well Richard Aldrich Brimfield ma I was happy with he gav me and Bertera chevy all ways treated me well Richard Aldrich Brimfield ma More