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Bertera Chevrolet
Palmer, MA
509 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 509 reviews
August 13, 2012
Tammy is a professional, excellent sales person. Very satisfied with her attention to detail and making sure we understood the vehicle and made the process very easy! satisfied with her attention to detail and making sure we understood the vehicle and made the process very easy! More
by pts
Employees Worked With
Tammy Hayward
August 08, 2012
Had an awesome experience purchasing my new car from Felix. He was up front, direct, and played no games. I would recomed Felix and Bertera Chevy to all my family and friends. Felix. He was up front, direct, and played no games. I would recomed Felix and Bertera Chevy to all my family and friends. More
by allie482
Employees Worked With
Felix Santana
August 02, 2012
I contacted the folks at Bertera, via email, when I was desperately in need of a reliable vehicle QUICKLY! There were so many cars to choose from...I had no problem selecting several (online) that fit most desperately in need of a reliable vehicle QUICKLY! There were so many cars to choose from...I had no problem selecting several (online) that fit most my criteria. I was able to study the information and Car Fax details of each one before arriving at the dealership. I was a little nervous that day, as I was 300 miles from home & driving a rental car that was due back later that afternoon! After meeting Bob and Marc, I realized that none of my issues were insurmountable. As I described, in great detail, exactly what I needed in a vehicle (affordable, great gas mileage, comfortable enough to transport my 92-year-old Mother, space for wheel chair and/or bicycle, and, hopefully, a unique vehicle...maybe a little quirky...like ME!). A couple hours later I was the proud owner of an adorable Nissan Cube! Everyone at Bertera went the extra mile. Truly a great car-buying experience! More
by Jmoffettk
Employees Worked With
Bob Canning, Marc Williams, Cynthia Hester , Bob Canning
July 31, 2012
Great Service LOVE Dave and LOVE my car!Went in not expecting to buy and did. Very pleasant experience..Wish I could afford to buy new cars more often! Ask for Dave! expecting to buy and did. Very pleasant experience..Wish I could afford to buy new cars more often! Ask for Dave! More
by terinmike
Employees Worked With
David Greewlaw
July 24, 2012
I've experienced some shady car dealership before but this one by far is the worst! My husband and I spoke with Felix and that should have been our first clue! Never have I met anyone that rude! We came this one by far is the worst! My husband and I spoke with Felix and that should have been our first clue! Never have I met anyone that rude! We came in to buy a used and were told almost immediately that we could strongly qualify for a new car lease!! We were shocked and excited obviously! They took use to a new cruze and we were elated! We put down some money and waited and waited and waited! We were then told that we would have to come back the next day cause they were unable to get an answer from the bank. Okay so we did. Still no answer and we were told to come back later that day, we did still no answer! We came back on day three now and we are told yet again no answer!! We decided that we would just go with their guarantee credit approval process and asked to see the cars that we would qualify for. They showed us every car that were unacceptable! They then asked for a larger downpayment and show us even worse condition cars! They even showed us a vehicle that had recently rear ended another car and that had been rear ended as well and the price for the severely damaged vehicle was more than some of the newer nicer condition vehicles!!! I was completely confused and appalled! My husband works in the car business and even he was disgusted! They seem to be the slimest dealership I have ever had the displeasure of trying to work with. Even asking for a refund of the money we put down took forever and we have to keep asking for our card back. Never again will I set foot in that dealership and I have a lot of friends that are looking for vehicles as well and I will be sure to warn against visiting Bertera Chevy!!! More
by tonygrze
Employees Worked With
carl and felix
July 22, 2012
My boyfriend and I stopped into the dealership on a whim, we were actually on our way out of state to look at another vehicle. Very glad that we did....Larry asked all the right questions in regard to what we were actually on our way out of state to look at another vehicle. Very glad that we did....Larry asked all the right questions in regard to what kind of vehicle we were looking for. Neither of us wanted to waste the others time so he came up with one vehicle that fit all of our needs and being as it was so hot out that day, the car was brought around for us to look at instead of walking around a hot lot(Very much appreciated)! When it came to price, the negotiating was painless. He got us the deal a were comfortable with. Larry was very pleasant and friendly to deal with. Cynthia was able to get us a few extra months on our financing which was very much appreciated as well. All in all the car buying experience was excellent. We are very happy with our 2007 Chevy Equinox. I love it!!! Thank you Bertera, when we are ready to buy again we will be back! More
by smorin122162
Employees Worked With
Larry Flakes and Cynthia
July 10, 2012
The whole experience was outstanding, they all made the buying experience the best I have ever had. My wife and I will be doing more business with this dealership in the future. buying experience the best I have ever had. My wife and I will be doing more business with this dealership in the future. More
by rwaugh1
Employees Worked With
Eric Paige, Cynthia Hester and Bob Canning, Bob Canning
July 08, 2012
Joel Lewis was very helpful from the moment I walked into the dealership. I, along with my mom gave him a list of requirements I wanted to meet in search of my first car. He went above and beyond in helping the dealership. I, along with my mom gave him a list of requirements I wanted to meet in search of my first car. He went above and beyond in helping me find a car perfect for me and he did. More
by DominicWalker37
Employees Worked With
Joel Lewis
June 25, 2012
Tammy was a great Sales Representative to work with. She was honest and positive throughout the entire experience. I would my friends/family to her when they are looking for their next vehicle. was honest and positive throughout the entire experience. I would my friends/family to her when they are looking for their next vehicle. More
by markpedro
Employees Worked With
Tammy Hayward
June 18, 2012
I wish to share a journey that I had the fine pleasure of working with some very superb individuals who currently work Bertera ! A little about myself, I’m a Retired Veteran of the USA, who has served (25) working with some very superb individuals who currently work Bertera ! A little about myself, I’m a Retired Veteran of the USA, who has served (25) Active years for our great country! I mention this, to point out that I know quality when I see it, My first encounter with Joel Lewis and Brian Hall. Who I’ll refer to as the spearhead of the “A” Team that I was honored to work with, I have one suggestion for Bertera, ” CLONE” these Guys, in addition to there professionalism,the salesmen insight & knowledge of company & product was completely SPOT ON! I can tell you they went above and beyond in what was called for in there defined work criteria, there reassuring manner and cheerful spirit would be a enhancement in any company! I had considered taking my business to other companies within the area but after with my dealing with these (2)individuals,you can rest assured that Bertera is where I’ll be taking all my referrals to from this point forward! Almost forgot why I wrote this, I LOVE MY 2009 Porsche 4S Carreara, I tell you guys, ever sinc my purchase it's Christmas evvery morining! I salut Bertera & Co for their outstanding Sales force & Staff! LOVIN MY NEW RIDE, Thanks to Bertera SFC Derrick A. Capers (RET.) M.Ed, Still Serving!! More
by 2009 Porsche
Employees Worked With
JOEL LEWIS, BRIAN HALL, Brian Hall
