Bertera Chevrolet

THE SERVICE AT THIS DEALERSHIP WAS GREAT. THEY LISTENED TO MY WANTS AND MADE SURE I WALKED AWAY WITH THEY EXACT CAR I WAS LOOING FOR. BRYANT DID NOT PRESSSURE OR TRY TO FORCE THE SALE AS OTHER DEALERSHIPS TO MY WANTS AND MADE SURE I WALKED AWAY WITH THEY EXACT CAR I WAS LOOING FOR. BRYANT DID NOT PRESSSURE OR TRY TO FORCE THE SALE AS OTHER DEALERSHIPS DID. INSTEAD HE PROVIDED GUIDANCE TO MAKE SURE I DID NOT PAY FOR SOMEHTING I WOULD HATE I THE LONG RUN. I WOULD RECOMMED THE DEALERSHIP AND HIS PERSONAL SERVICE TO ANYONE WHO IS LOOKING TO BUY AND NOT BE PRESSURED INTO A SALE. More

Felix was very nice when we arrived and up until when we purchased our car, after that he seemed bothered by my phone call requesting the spare key we were promised. After "finding" the spare key he seemed purchased our car, after that he seemed bothered by my phone call requesting the spare key we were promised. After "finding" the spare key he seemed annoyed that I asked him to mail me the key and paperwork that they "forgot" to give my son when he picked up his $20,000 car. I expected the friendliness to continue after the purchase but apparently they dont do that. More

Tammy is a professional, excellent sales person. Very satisfied with her attention to detail and making sure we understood the vehicle and made the process very easy! satisfied with her attention to detail and making sure we understood the vehicle and made the process very easy! More

I contacted the folks at Bertera, via email, when I was desperately in need of a reliable vehicle QUICKLY! There were so many cars to choose from...I had no problem selecting several (online) that fit most desperately in need of a reliable vehicle QUICKLY! There were so many cars to choose from...I had no problem selecting several (online) that fit most my criteria. I was able to study the information and Car Fax details of each one before arriving at the dealership. I was a little nervous that day, as I was 300 miles from home & driving a rental car that was due back later that afternoon! After meeting Bob and Marc, I realized that none of my issues were insurmountable. As I described, in great detail, exactly what I needed in a vehicle (affordable, great gas mileage, comfortable enough to transport my 92-year-old Mother, space for wheel chair and/or bicycle, and, hopefully, a unique vehicle...maybe a little quirky...like ME!). A couple hours later I was the proud owner of an adorable Nissan Cube! Everyone at Bertera went the extra mile. Truly a great car-buying experience! More

Great Service LOVE Dave and LOVE my car!Went in not expecting to buy and did. Very pleasant experience..Wish I could afford to buy new cars more often! Ask for Dave! expecting to buy and did. Very pleasant experience..Wish I could afford to buy new cars more often! Ask for Dave! More

I've experienced some shady car dealership before but this one by far is the worst! My husband and I spoke with Felix and that should have been our first clue! Never have I met anyone that rude! We came this one by far is the worst! My husband and I spoke with Felix and that should have been our first clue! Never have I met anyone that rude! We came in to buy a used and were told almost immediately that we could strongly qualify for a new car lease!! We were shocked and excited obviously! They took use to a new cruze and we were elated! We put down some money and waited and waited and waited! We were then told that we would have to come back the next day cause they were unable to get an answer from the bank. Okay so we did. Still no answer and we were told to come back later that day, we did still no answer! We came back on day three now and we are told yet again no answer!! We decided that we would just go with their guarantee credit approval process and asked to see the cars that we would qualify for. They showed us every car that were unacceptable! They then asked for a larger downpayment and show us even worse condition cars! They even showed us a vehicle that had recently rear ended another car and that had been rear ended as well and the price for the severely damaged vehicle was more than some of the newer nicer condition vehicles!!! I was completely confused and appalled! My husband works in the car business and even he was disgusted! They seem to be the slimest dealership I have ever had the displeasure of trying to work with. Even asking for a refund of the money we put down took forever and we have to keep asking for our card back. Never again will I set foot in that dealership and I have a lot of friends that are looking for vehicles as well and I will be sure to warn against visiting Bertera Chevy!!! More