Bertera Chevrolet

I am doing this review as a result of my experiences at Bertera over several years. These experiences include new car purchases, used car purchase, and ongoing use of the service/maintenance facilities. I Bertera over several years. These experiences include new car purchases, used car purchase, and ongoing use of the service/maintenance facilities. I wish to recognize the professionalism of Jeff Hoyt in particular. He bends over backwards to make sure that appointments are honored, the work is done as specified, and any estimates are really on the mark ( no oops factor). I feel that I have good relationship with Jeff and will continue to patronize Bertera for my automotive needs. Art Alois, Monson,MA. More

I was very pleased with the whole buying experience from the first time I went to the dealership until I drove my car home! Carl was great and very professional!!! the first time I went to the dealership until I drove my car home! Carl was great and very professional!!! More

Very friendly sales and service staff helped me get into a nice 2013 Chevy Cruze. Bryant Biccum was very pleasant to work with and Vinnie in finance answered several questions I had. Everyone at Bertera Che a nice 2013 Chevy Cruze. Bryant Biccum was very pleasant to work with and Vinnie in finance answered several questions I had. Everyone at Bertera Chevy greeted me with a smile and a hand shake..Thank you! More

Jeremy was in one word excellent. He was personable and really worked with us on the price. We went on a weekend and it was very busy. Although we did have to wait a little bit they make it very comforta really worked with us on the price. We went on a weekend and it was very busy. Although we did have to wait a little bit they make it very comfortable there for you. The furniture is extremely comfortable and they have two huge televisions for you to watch so if it's a little busy and you have to wait DON'T LEAVE because they will make it worth your wait. I can't say anything bad about anyone there. Jeremy was the best salesman I think we have ever had. Vinny talked to us about the financing and he was also very personable. Even the General Manager came over to us a couple times to make sure everything was okay. Our credit was not the best but they worked with us. We went to a car dealership that was closer to our home before we went to Bertera and although the salesman was friendly they did not work with us. The salesman there said that the supposed deal he was giving us was the best and that we wouldn't get a better deal anywhere else. He told us that all car dealerships go through the same banks and have the same options. Well, he was wrong and shouldn't have told us that because Bertera does have better deals and more options. Thanks again Jeremy. More

When I went to Bertera I was very satisfied with the customer service that I had received from Marc. He listened to my many needs and wants, and showed me different vehicles that fit what I had describ customer service that I had received from Marc. He listened to my many needs and wants, and showed me different vehicles that fit what I had described. Marc did not pressure me to hurry up and get into a car, we took our time looking and driving until I finally found the car that I wanted. My overall experience at this dealership, and with Marc, was more than I could have asked for or even imagined. I would recommend Bertera to anyone I know that is looking for a car. More

The quality of service was first-class, awesome, The quality of service was first-class, awesome, fantabulous, dynamite, four star, prizewinning, classic, an unremitting intellectual courteous atten The quality of service was first-class, awesome, fantabulous, dynamite, four star, prizewinning, classic, an unremitting intellectual courteous attentiveness with personality. The professionalism kept it smooth like wax on a grinding rail. Bertera is a benchmark for all other dealers around. Laudably efficient in producing a satisfied cutomer. My sales consultant David Greenlaw was vicariously patient, candid, and dexterous. My intuition is that it is a well oiled car dealership with accomplished benevolent workers. More

I was in the market to purchase a small 4X4 truck and saw a used Chevy Colorado for sale at the dealership. Since I live about 40 minutes away, I called the dealership to make sure the truck was still avail a used Chevy Colorado for sale at the dealership. Since I live about 40 minutes away, I called the dealership to make sure the truck was still available. I was told that it was, so I drove to the dealership to check it out. After waiting about 1/2 hour for a sales person, I was told that the truck I was interested in was sold the day before, but that they had another similar truck available for about $4,000 more. This was the classic bait and switch routine, so I left there and bought a truck and another dealership. More

Bertera is by far the best dealership in MA. I am lucky enough to have recently bought my dreamcar from them. An all black w/ black interior 2013 Camaro 2SS. It drives so nice its ridiculous not to mention enough to have recently bought my dreamcar from them. An all black w/ black interior 2013 Camaro 2SS. It drives so nice its ridiculous not to mention looks very cool. My wife and I stopped by the other dealerships in MA and compared prices and salespeople. Nobody could beat the price at Bertera and nobody new more about the car than them [They were super nice too!]. The salesman that helped us was Paul Figueiredo. He was awesome, so nice and patient and explained everything to us not to mention got us and awesome rate on the car loan. They didnt have the car I wanted on the lot so he helped us order one from the factory. It came in right when he said it would and was in perfect condition. Paul sat with my wife and I and went over all the features of the car and how they functioned, he knew everything about the interior and the engine. We felt very comfortable driving it home after he told us so much about it and how to take good care of it. I can't thank Paul and Bertera enough for helping me buy my car! Overall you cant go wrong buying from Bertera they really are the best!!! More

Bryant was exstremely curtiuos and friendly. I was there about 4 hours trying to put the deal to bed but, unfortunately my "not so good credit" hurt me. They did get me financed but, I didn't like the % rat about 4 hours trying to put the deal to bed but, unfortunately my "not so good credit" hurt me. They did get me financed but, I didn't like the % rate due to my credit (not their fault).Jeff, the sales Mgr. stepped in to help with the deal( Jeff and I hit it off,telling war stories and so forth-I have been in sales all my life. He is a first class guy also).Let me say one thing. The horror stories you hear about purchasing a vehicle DO NOT EXIT HERE! I may have spent 4 hours there but, I litterally had a ball with Bryant and Jeff. More Bryant than Jeff--just kidding-sorry Jeff-had to do it! I highly recommend this dealership and their employees for your future purchase. For me to say this about anyone is a very tall order for me. Go there and ENJOY your next purchase. Kevin Hatfield More