![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Bertera Chevrolet
Palmer, MA
Filter Reviews by Keyword
By Type
Showing 496 reviews
I had the WORST experience here. They talked me into a car i did not even want and lied to me about numbers. But they do it fast so you don't realize that they're ROBBING you until you have a chance to br car i did not even want and lied to me about numbers. But they do it fast so you don't realize that they're ROBBING you until you have a chance to breathe and look over the numbers yourself. I would not recommend this dealership to ANYONE! More
Paul's professionalism is surpassed by none. We have purchased several cars in the past and never have been given such in-depth instructions on the car's many functions. Excellent job. After purchase purchased several cars in the past and never have been given such in-depth instructions on the car's many functions. Excellent job. After purchase and before handing us over the keys to the car, he walked us through your entire facility introducing us to every key person at each station along the way. We have never seen this done before, a very nice personal touch. Our experience will be expressed to family and friends. Excellent job! The only negative thing we have to say, and it's not about Paul, it is the policy of Bertera to charge such a high docking fee (Spencer in Warren charges $22.00 to all). There are dealers in Worcester that charge zero. Rupert & Lorraine Story More
This is the second used vehicle I bought from Bertera. The sales staff is great, the managers keep things running smooth, and the ladies that handle the registration are great to deal with as well. Paul w The sales staff is great, the managers keep things running smooth, and the ladies that handle the registration are great to deal with as well. Paul was my salesman- he was professional and easy going. I would definitely buy another car from him again. More
The salesperson was very knowledgable about the SUV, friendly and professional. He did not use to much pressure just to get the sale, which I really appreciated. friendly and professional. He did not use to much pressure just to get the sale, which I really appreciated. More
Mister Hall has a vast amount of experiences in car sales and the auto industry as a whole, not to leave out where to find the best banking institutions for financing ones purchasing of a auto or truck.. Ov and the auto industry as a whole, not to leave out where to find the best banking institutions for financing ones purchasing of a auto or truck.. Overall a great experiences. I will be back to do business with Mister Hall again. More
Fantastic service, great atmosphere. Found out what we needed and put us in that vehicle. Even helped us get it into our price range, thanks Carl! needed and put us in that vehicle. Even helped us get it into our price range, thanks Carl! More
Brian Hall is by far the most helpful, professional, and nice customer service oriented individual that I have ever encountered. This deserves something for continued great work! He is always friendly and nice customer service oriented individual that I have ever encountered. This deserves something for continued great work! He is always friendly and is ready to answer any questions, and most importantly, is always willing to go above and beyond for the customer. He was able to get me into a brand new car, something that I never though would happen. I would definitely recommend Brain Hall to anyone and everyone looking for an honest, nice professional car sales man that knows there stuff. Thank you again for making the purchase of my first car an extraordinary one! More
i was recommended to this dealership from a coworker and was surprised at how great my experience was. I usually felt very pushed around by car salesmen in previous attempts but i never felt that with Dave. was surprised at how great my experience was. I usually felt very pushed around by car salesmen in previous attempts but i never felt that with Dave. I was planning on trading in my truck which i loved greatly for a more gas dependable vehicle. i have two children aged two and 9 months so money is very tight. Dave understood that and ended up bringing up a car which i had thought of was a decent car even without telling him. He was a great person to talk to and was never trying to rush me. i actually spent 6 hours working with him on a car for me and my family and he never got irritated with me even though i am a very picky person. I would definitely recommend going to bertera in palmer and asking for Dave Greenlaw the next time anyone wants to buy a new car. Gina Scagliarini monson ma More
Horrible experience of buying car from Bartera Chevrolet. Day 1 of driving, came to know car is vibrating. As it was an used car, got only 30 days of warranty, went couple of times to service center to get t Day 1 of driving, came to know car is vibrating. As it was an used car, got only 30 days of warranty, went couple of times to service center to get that fixed, problem didn't get solved. Now another problem with car, struts issue which needs to be replaced which is not a cheap part to be replaced. Just 1 month over from the day I bought, another issue in the front part today, it was hard to drive, tied the front with rope from highway and reached home. This is my worst experience of life. I would never ever recommend to buy any used car from Bartera Chevrolet. I am feeling like I bought a garbage from there which needs to be trashed in few days. More
David Greenlaw, our salesman, was awesome. He made valuable suggestions. He went out of his way to make our buying experiance at Bertera Chevrolet an exceptional one. So much so that we would recommen valuable suggestions. He went out of his way to make our buying experiance at Bertera Chevrolet an exceptional one. So much so that we would recommend him to our family and friends. It's salesmen like Dave that keep people coming back again and again to buy their vehicles at Bertera Chevrolet. More