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Bertera Chevrolet

Palmer, MA

4.1
496 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 496 reviews

April 29, 2013

I had the WORST experience here. They talked me into a car i did not even want and lied to me about numbers. But they do it fast so you don't realize that they're ROBBING you until you have a chance to br More

by hatemychevy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carl Binette, Vinny Moretti
April 22, 2013

Paul's professionalism is surpassed by none. We have purchased several cars in the past and never have been given such in-depth instructions on the car's many functions. Excellent job. After purchase More

by lcstory54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 20, 2013

This is the second used vehicle I bought from Bertera. The sales staff is great, the managers keep things running smooth, and the ladies that handle the registration are great to deal with as well. Paul w More

by soldier6490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Freeman, Vinny Moretti
May 05, 2013 -

Bertera Chevrolet responded

Thank you soldier for your business, the review, and more importantly your service. We appreciate the kind words and are proud to be able to deliver you the right vehicle the right way. Respectfully, Brian Yarrows General Manager

April 17, 2013

The salesperson was very knowledgable about the SUV, friendly and professional. He did not use to much pressure just to get the sale, which I really appreciated. More

by talula12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2013 -

Bertera Chevrolet responded

Thanks Talula! We are appreciative of your business and your review. Please come back and see us in service and make sure you enjoy your truck! Respectfully, Brian Yarrows General Manager

April 15, 2013

Mister Hall has a vast amount of experiences in car sales and the auto industry as a whole, not to leave out where to find the best banking institutions for financing ones purchasing of a auto or truck.. Ov More

by JADE59
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Apr 19, 2013 -

Bertera Chevrolet responded

Awesome to hear you had a great experience Jade! We try to make every customer feel the same way. Thanks for the business and the review! Brian Yarrows General Manager

April 13, 2013

Fantastic service, great atmosphere. Found out what we needed and put us in that vehicle. Even helped us get it into our price range, thanks Carl! More

by Sox74fan
Price
Recommend Dealer
Yes
Employees Worked With
Carl Binette
May 05, 2013 -

Bertera Chevrolet responded

Thanks Sox Fan! We are happy when your happy and it sounds like we hit the mark. Enjoy it! Respectfully, Brian Yarrows General Manager

April 09, 2013

Brian Hall is by far the most helpful, professional, and nice customer service oriented individual that I have ever encountered. This deserves something for continued great work! He is always friendly and More

by Mhill009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
April 09, 2013

i was recommended to this dealership from a coworker and was surprised at how great my experience was. I usually felt very pushed around by car salesmen in previous attempts but i never felt that with Dave. More

by gina30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 05, 2013

Horrible experience of buying car from Bartera Chevrolet. Day 1 of driving, came to know car is vibrating. As it was an used car, got only 30 days of warranty, went couple of times to service center to get t More

by lilyb06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeoff Hoyt, Bob Canning
May 05, 2013 -

Bertera Chevrolet responded

Lily, its unfortunate that you had this issue but we can't help if you don't let us know who you are. Please see my private notes and get back to me at the number and email provided so I can try and help you to the best of my ability. Respectfully, Brian Yarrows General Manager

April 01, 2013

David Greenlaw, our salesman, was awesome. He made valuable suggestions. He went out of his way to make our buying experiance at Bertera Chevrolet an exceptional one. So much so that we would recommen More

by Betera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2013 -

Bertera Chevrolet responded

Thank you for your business and also for your review. David will be as pleased to see that you valued his service and recognized his dedication to his customers. Enjoy your vehicle and thank you once again on behalf of the whole team. Brian Yarrows General Manager

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