Bertera Chevrolet

From the moment Jeremy introduced himself, he was friendly and helpful. I told him what I was looking for and he showed me several cars that fit my requirements. Once I had chosen the car I wanted friendly and helpful. I told him what I was looking for and he showed me several cars that fit my requirements. Once I had chosen the car I wanted he did everything possible to make sure my experience was a good one. He answered any question I had and if he didn't know the answer he found someone who did. After driving the car for a couple of weeks I noticed something amiss with my brakes. I called Jeremy and right away he got me into the service department so they could take a look. He also answered my questions regarding my radio and got me the owner's manual I had requested. I think he is a great salesman. More

Dave was great and knew exactly what I wanted. He was very polite and helped me with any question or concern. I was very pleased with the experience. very polite and helped me with any question or concern. I was very pleased with the experience. More

This is by far the worst experience I have had a car dealership. I drove 90 minutes to the location because I was interested in a Chevorlet Impala and they had reached out to me to tell me they could p dealership. I drove 90 minutes to the location because I was interested in a Chevorlet Impala and they had reached out to me to tell me they could probably offer me more for my vehicle because they had a potential buyer for my trade in. I found out while I was there that this is not how they do this, but instead sell all of their honda's to another dealer. When I looked at their sticker price for the vehicle I wanted and quoted them the price auto trader had given me for my trade in, the manager called me unreasonable when I was looking to pay slightly below the difference of the two. He insisted he was offering me a great deal because he was selling me his vehicle for thousands less than his competitors. While this is kind of true I was also informed that because of the 'great rate' the tires on the vehicle would be barely inspectable unless I wanted to give him $400 more. What's probably the most bothersome is that while the imperfection in my bumper was the reason he insisted my trade in vehicle was worth $800 (more than 10%) less I was told that the dent in the bumper of the vehicle I was considering buying was par for the course. In short, horrible customer service. Avoid at all cost! More

Jeremy was a great salesman to work with while buying a new car. He was very upfront with all costs and nothing was left hidden or unsaid just to get us to the dealership. He definitely gave us a great p new car. He was very upfront with all costs and nothing was left hidden or unsaid just to get us to the dealership. He definitely gave us a great price and worked to make sure all of our needs were met for the car. He also helped get us as much for our trade in as possible. Definitely worth the trip to MA for a great car buying experience. More

Marc was an awesome sales person! I would go back there just to buy another car from him. Over all experience was good. Nice friendly service just to buy another car from him. Over all experience was good. Nice friendly service More

I came into the dealership looking to trade in my vehicle for something newer. Paul was very patient with me and my wrecking crew, as I had my two young boys in tow. Our first visit, we checked out a few c for something newer. Paul was very patient with me and my wrecking crew, as I had my two young boys in tow. Our first visit, we checked out a few cars, test drove a couple, nothing jumped out at me. In the weeks that followed, Paul kept in touch to let me know what was coming in and to try to narrow down what I was looking for, which I wasn't even sure of. After monitoring the online inventory, I went back to the dealership to test drive a Malibu. I decided on a used 2012 LT, which I financed through the dealership and picked up last Friday. Overall, I am very happy with the experience, with one exception - I specifically wanted a vehicle with Bluetooth, and was told this vehicle did have it. However, it does not. While I am disappointed it lacks that option, again, overall it was a good experience and I would likely purchase another car from Paul & Bertera. More

The overall experience dealing with the sales team and finance department was a great. They were very helpful and knowledgeable about the vehicle and my finances, and really worked with to get me the best finance department was a great. They were very helpful and knowledgeable about the vehicle and my finances, and really worked with to get me the best interest rate possible. More

This is our 3rd car purchase with Brian.. He is fantastic and always goes out of his way to get us what we are looking for!!! and always goes out of his way to get us what we are looking for!!! More

This was by the far the best car buying experience i have ever had. Paul Figueiredo was honest and got us the exact car and price we wanted. Vinny Moretti went over all the numbers and we very helpful. I co ever had. Paul Figueiredo was honest and got us the exact car and price we wanted. Vinny Moretti went over all the numbers and we very helpful. I could not ask for a better experience. I would rate it 10 out of 10. if your looking for a new or used car this is the place to come and ask for Paul Figueiredo because he is the best around! More

Bryant Biccum was very helpful in my search for a new vehicle. He listened to what I was looking for in a vehicle, and what I did not want. Jay Freeman assisted Bryant in his seach for my new vehicle. vehicle. He listened to what I was looking for in a vehicle, and what I did not want. Jay Freeman assisted Bryant in his seach for my new vehicle. They ended up coming across a vehicle that was recently brought in that was used, it was in my price range and had a lot of what I was looking for. Both gentleman were very personalble and friendly. Exellent lines of communication. I would refer others to the dealership as well as get another car from them in the future. More