Bertera Chevrolet

We went to Bertera looking for a used Saab, and after finding out the one we wanted was sold, we test drove another Saab. That particular car was not the right fit for us, so Paul suggested looking at so finding out the one we wanted was sold, we test drove another Saab. That particular car was not the right fit for us, so Paul suggested looking at something new. We found out that a lease vehicle would fit our budget about the same as a used car. Well, we left with a brand new Camaro, and It's been a lot of fun. Everyone at the dealership was honest, and fair, which made the whole process of buying a new car enjoyable. My wife and I would certainly recommend this dealership to friends, and family. More

I didn't feel pushed. The sales rep was patient with my questions and if he didn't know the answer, he researched for me. my questions and if he didn't know the answer, he researched for me. More

We stopped by Betera Chevrolet because we were looking for a vehicle with a little room in the rear seat for our daughter, David show us a Toyota tundra that had what we were looking for and worked with u for a vehicle with a little room in the rear seat for our daughter, David show us a Toyota tundra that had what we were looking for and worked with us to fit the payment into the budget, payment terms were longer than I wanted but over all it is a nice vehicle and put us into something we needed. More

From the moment Jeremy introduced himself, he was friendly and helpful. I told him what I was looking for and he showed me several cars that fit my requirements. Once I had chosen the car I wanted friendly and helpful. I told him what I was looking for and he showed me several cars that fit my requirements. Once I had chosen the car I wanted he did everything possible to make sure my experience was a good one. He answered any question I had and if he didn't know the answer he found someone who did. After driving the car for a couple of weeks I noticed something amiss with my brakes. I called Jeremy and right away he got me into the service department so they could take a look. He also answered my questions regarding my radio and got me the owner's manual I had requested. I think he is a great salesman. More

Dave was great and knew exactly what I wanted. He was very polite and helped me with any question or concern. I was very pleased with the experience. very polite and helped me with any question or concern. I was very pleased with the experience. More

This is by far the worst experience I have had a car dealership. I drove 90 minutes to the location because I was interested in a Chevorlet Impala and they had reached out to me to tell me they could p dealership. I drove 90 minutes to the location because I was interested in a Chevorlet Impala and they had reached out to me to tell me they could probably offer me more for my vehicle because they had a potential buyer for my trade in. I found out while I was there that this is not how they do this, but instead sell all of their honda's to another dealer. When I looked at their sticker price for the vehicle I wanted and quoted them the price auto trader had given me for my trade in, the manager called me unreasonable when I was looking to pay slightly below the difference of the two. He insisted he was offering me a great deal because he was selling me his vehicle for thousands less than his competitors. While this is kind of true I was also informed that because of the 'great rate' the tires on the vehicle would be barely inspectable unless I wanted to give him $400 more. What's probably the most bothersome is that while the imperfection in my bumper was the reason he insisted my trade in vehicle was worth $800 (more than 10%) less I was told that the dent in the bumper of the vehicle I was considering buying was par for the course. In short, horrible customer service. Avoid at all cost! More

Jeremy was a great salesman to work with while buying a new car. He was very upfront with all costs and nothing was left hidden or unsaid just to get us to the dealership. He definitely gave us a great p new car. He was very upfront with all costs and nothing was left hidden or unsaid just to get us to the dealership. He definitely gave us a great price and worked to make sure all of our needs were met for the car. He also helped get us as much for our trade in as possible. Definitely worth the trip to MA for a great car buying experience. More

Marc was an awesome sales person! I would go back there just to buy another car from him. Over all experience was good. Nice friendly service just to buy another car from him. Over all experience was good. Nice friendly service More