Bertera Chevrolet

All on my terms! I just bought my 4th vehicle from these folks, and my most recent purchase was a GMC Sierra SLE Z71. Plain and simple, every aspect of this purchase I just bought my 4th vehicle from these folks, and my most recent purchase was a GMC Sierra SLE Z71. Plain and simple, every aspect of this purchase was 'painless and grief free'. They did not attempt to rush, pressure, or sway my thoughts, and everything was explained pretty well. It probably helps that I have knowledge about vehicles, and that I went in to their establishment knowing exactly what I wanted, but these guys still could have tried to be unproffesional and greedy, but that was NOT the case! I needed very specific numbers met, and they helped make the numbers work for the truck that I wanted, and not offer me a truck that would fit my numbers! I know we all have different experiences with things such as buying a vehicle, but hey, like I already mentioned, this is my 4th vehicle from them ..... More

Vehicle Purchase After purchasing a used vehicle from this dealership I quickly became frustrated with the "post sales" experience. It quickly became clear that my ve After purchasing a used vehicle from this dealership I quickly became frustrated with the "post sales" experience. It quickly became clear that my vehicle was never gone through prior to my taking delivery of the vehicle. I was shocked by the lack of attentiveness, rudeness and general nonchalant attitude of every one I encountered. To make a long story short, my vehicle was sold to me with an open recall, no windshield wiper fluid, in need of an oil change, brake job within 5K miles, faulty water pump, a malfunctioning 4WD mechanism, and lastly a head lamp was out. Clearly there were some things missed during the "200 Point" inspection. Several attempts were made to contact the General Manager, all were unsuccessful. Clearly there is an issue with their customer service, and clearly it comes right from the top. Be wary of this dealership. They will sell you a car, and give you a smile . . . however you better hope nothing goes wrong. Bertera Chevrolet is clearly not looking for repeat customers. More

New car purchase I've been looking for a car for sometime. I wanted to get a new Chevrolet product. I looked online and Berterra Chevrolet had good prices and large in I've been looking for a car for sometime. I wanted to get a new Chevrolet product. I looked online and Berterra Chevrolet had good prices and large inventory. I wrote to them and within minutes Stephanie replied to me and was followed up with an email from Jacob. I a pleased to say that they are professional at their job. Jacob is an excellent sales man and I would recommend Berterra Chevrolet to anyone looking for a new or used car. I give them an A+ rating. Thank you Jacob and Stephanie and Berterra Chevrolet. More

Lies,lies,lies purchased a used Buick enclave for $26,000.Nothing but problems since day one.Ask them to do the right thing to trade us out.Nothing they can do.After purchased a used Buick enclave for $26,000.Nothing but problems since day one.Ask them to do the right thing to trade us out.Nothing they can do.After $4000 in repairs car still isn't right.They'll sell you a car but don't expect them Rostand behind it.Avoid this dealership,save yourself the headache More

Intelligent and Honest salesman. Ethan helped me through the entire buying process of my used 2014 Subaru that I bought. Ethan was kind, honest, and made the process of buying my used Ethan helped me through the entire buying process of my used 2014 Subaru that I bought. Ethan was kind, honest, and made the process of buying my used vehicle very easy. Ethan told me that he had only been at this specific dealership for about four days, as he worked at a different one for many years before. I could tell that Ethan was experienced due to the knowledge he has of the car business and the way he put this car buying process at ease. I am lucky to have done business with Ethan; he is an outstanding asset to Bertera Chevrolet. More

Find another dealer!! We live an hour away, had to make four trips to buy the car my daughter liked. To make a very long story short, they chipped the windshield prepping t We live an hour away, had to make four trips to buy the car my daughter liked. To make a very long story short, they chipped the windshield prepping the car and refuse to fix it. Once they have your money you mean nothing to them. More

DO go to Bertera! Four pleasant experiences. Painless, no double talking, no surprises on the invoice. Your budget needs first over selling their vehicles...friendly, Four pleasant experiences. Painless, no double talking, no surprises on the invoice. Your budget needs first over selling their vehicles...friendly, respectful, courteous, knowledgeable, quick. More

"Deal in four days" My wife and I were searching online and found a vehicle of interest at Bertera's in Palmer. The vehicle is a 2007 Mazda CX 7 and appeared to be in gre My wife and I were searching online and found a vehicle of interest at Bertera's in Palmer. The vehicle is a 2007 Mazda CX 7 and appeared to be in great condition. We notified the company of our interest on Sunday via email and visited them on Monday afternoon. The sales person that worked with us was Jacob Mead. We found him to be engaging, accommodating, and genuinely interested in putting us in that Mazda under terms that we could live with. He assured us that the car would be fully serviced from top to bottom and the recall issue would be taken care of. At no additional charge two new tires, a front in alignment, and new brakes all around were completed as maintenance when I picked the vehicle up on Thursday. I highly recommend this dealership and I want to thank Jacob for his assistance and total commitment to proving exceptional service. Charles & Veronica Winters More

Condescending jerks Took a vehicle for a test drive (salesman insisted on going - hmmm). When we got back to the dealership I started pointing out defects in the truck, t Took a vehicle for a test drive (salesman insisted on going - hmmm). When we got back to the dealership I started pointing out defects in the truck, the biggest being that the 4 wheel drive was engaged even though the control was set to 2 wheel drive. Salesman basically told me I was a mental defective and stalked off. I laughed and left. More

Great experience I bought a used car, sight unseen from Bertera. I was hesitant because of some older, negative reviews about this dealership on other websites. My I bought a used car, sight unseen from Bertera. I was hesitant because of some older, negative reviews about this dealership on other websites. My experience was nothing but positive and the car was exactly as described. They were willing to work with me on price and had excellent communication throughout the process. I live in another state and they delivered the car to my house. Thanks for a great experience! More