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Bertera Chevrolet
Palmer, MA
501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 501 reviews
November 03, 2023
It was a very pleasant experience. My saleman Drake Bucknam was personable and knowledgeable. He was very patient with my unfamiliarity with all the technology in my new Trax and expla My saleman Drake Bucknam was personable and knowledgeable. He was very patient with my unfamiliarity with all the technology in my new Trax and explained everything twice! I would recommend him to anyone I know interested in purchasing a vehicle at Betera. More
by chris
Employees Worked With
Drake Bucknam
September 20, 2023
I'll tell everyone. Save your receipts. They'll tell your off free tires for life. Because the computer says you didn't go for your oil change. xxxxxxxx. I had problems Save your receipts. They'll tell your off free tires for life. Because the computer says you didn't go for your oil change. xxxxxxxx. I had problems with truck first 2 Years, so I went for all oil changes. But the computers say I didn't. xxxx BERTERA More
by Me
Employees Worked With
Jeoff Hoyt, David Bonica, Andrea Lopes
September 05, 2023
This was the best experience I've had with a dealership ever. Drake kept me informed and made it a seamless process. He was low pressure and super easy to talk to . I woud recommend him to anyone looking f ever. Drake kept me informed and made it a seamless process. He was low pressure and super easy to talk to . I woud recommend him to anyone looking for a great experience. More
by johndoe123
Employees Worked With
Drake Bucknam
August 08, 2023
This dealerships customer service is horrible. They do not return calls, even after two attempts to contact them. I had to go to the dealer and pretty much got snubbed after spending fourth five t They do not return calls, even after two attempts to contact them. I had to go to the dealer and pretty much got snubbed after spending fourth five thousand dollars. My vehicle has been in their shop for 15 days and no communication of what the MAJOR ISSUES are. The owner said my 1 star review was not warranted. LOL...it is 100% warranted due to the fact they do not want to call me about my vehicle.after spending this much money and having my brand new vehicle for ONLY 2 days I shouldn't have given suck a bad review. LOL. Absolutely the worst experience buying a vehicle I've ever had. More
by Bboyer318
Employees Worked With
Vinny Moretti, Jacob Mead
June 27, 2023
Terrible Attitude, Not Customer focused . . . . .unless you want to go to the dealership, according to them there are too many issues to consider when purchasing a vehicle . . . even if you s . . . .unless you want to go to the dealership, according to them there are too many issues to consider when purchasing a vehicle . . . even if you seek to purchase online and live two hours away from the dealer you must go to the dealer to address this complex process - gee we sent men to the moon easier than the replies from this dealer representatives! Terribble! More
by kjp
Employees Worked With
Brendan Caseleta, Jacob Mead
April 17, 2023
Bertera Chevrolet was an absolute pleasure to deal with. When they give you their word, they stick to it. Very professional. Matt Coppedge was an excellent salesman…highly recommend him. When they give you their word, they stick to it. Very professional. Matt Coppedge was an excellent salesman…highly recommend him. More
by Cheese ZL1
Employees Worked With
Vinny Moretti, Jacob Mead, Matthew Coppedge
