Bertera Chevrolet
Palmer, MA
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Best experience ever buying a vehicle! When we first arrived at the dealership the place was very busy. We were greeted within 1 minute by a young lady who directed us to a seating area and When we first arrived at the dealership the place was very busy. We were greeted within 1 minute by a young lady who directed us to a seating area and said we would be helped soon. Was not a long wait and Matthew came up and introduced himself with a big smile and shook our hands and assured us he would be right with us. Soon he came and took us to his area and the best experience began! Matt heard what we wanted and went out of his way to explain everything to us. The car for trade that we brought was taken to look over and exactly what we were looking for in a truck was taken for a test drive. Matt heard our concerns regarding payments and made an amazing deal happen! Our whole Bertera experience was the best ever with a car dealership! Everyone was so helpful and friendly, customer service was amazing! We cannot thank you enough Matt for all your help and patience! We will return to Bertera for any future vehicles. Thanks for everything! Sincerely, Paul Morin More
Excellent Experience If you are in the market for a new or used vehicle, Jason Brooks is your man! He went above and beyond to find me the perfect vehicle. We had an excel If you are in the market for a new or used vehicle, Jason Brooks is your man! He went above and beyond to find me the perfect vehicle. We had an excellent experience and were treated well. Out of all the dealerships and salesmen we have dealt with over the years Jason Brooks and Jay Freeman are the best! We will be back! More
Truck Excellent customer service. I recently got home from being away with the military, Bertera helped me get into a new truck in no time! they have a huge Excellent customer service. I recently got home from being away with the military, Bertera helped me get into a new truck in no time! they have a huge selection! I recommend checking this dealership out, if you live far away it’s worth the drive More
Trick or Treat for Trucks I went in on Halloween to look into trading in my pickup truck for a newer model. The staff was friendly and helpful. I drove home in a beautiful, I went in on Halloween to look into trading in my pickup truck for a newer model. The staff was friendly and helpful. I drove home in a beautiful, brand new Chevy Silverado! All treats and no tricks on this Halloween! More
Great customer service Working with Jason Brooks at Bertera was awesome! No pressure to make the sale, and put me in an amazing new car! He continues to follow up after the Working with Jason Brooks at Bertera was awesome! No pressure to make the sale, and put me in an amazing new car! He continues to follow up after the sale to make sure I’m happy. Go see him! More
OK Good time Very well .treated .No problems at all I was informed the car was a 2016. When it arrived it was a 2017. Had to dicker again. Stan Very well .treated .No problems at all I was informed the car was a 2016. When it arrived it was a 2017. Had to dicker again. Stan More
Good Experience Good experience. Staff was friendly and helpful. Although the registration process took a little longer than I would have liked. All around a good dea Good experience. Staff was friendly and helpful. Although the registration process took a little longer than I would have liked. All around a good dealership though, I feel like I got a quality vehicle. More
probably my best lifetime experience buying a car, KUDOS what a wonderful experience buying this new (used)car, from walking in the door and meeting Jay who brought me to Bob who sat with me, asked a few qu what a wonderful experience buying this new (used)car, from walking in the door and meeting Jay who brought me to Bob who sat with me, asked a few questions and then showed me the car of my dreams. After driving the car, I knew I wanted it and I think Bob recognized just how impressed I was with the car, we sat and talked price , finished the sale and Bob spent a lot of time explaining every option available for this car, things to watch for, service options, etc. I left there feeling completely comfortable buying this car and felt like I had someone looking out for my needs at Bertera. Since owning this car, I have been completely satisfied with the car, it was detailed to look like a car that just left the showroom, it had gas in the tank and I also have to add that my salesman has called me every day since the sale to be sure I was satisfied and had no problems. This had been the easyest and best experience buying a car in my life- Thank You Bob More
Knowledge salesman with excellent follow thru Good experience. Treated promptly with respect. Sales was straight forward and open. Given time to review before purchase. I would recommend Good experience. Treated promptly with respect. Sales was straight forward and open. Given time to review before purchase. I would recommend this dealership to a friend More
Purchashing a new car I was very pleased with the service I received from the sales staff. They were helpful and very personable. They were willing to work with me to give I was very pleased with the service I received from the sales staff. They were helpful and very personable. They were willing to work with me to give me a good price. More