Bertera Chevrolet

Smooth transaction I purchased a 2019 silverado from Matt who fulfilled all expectations of purchasing a new vehicle and also came in on his day off, which also was his I purchased a 2019 silverado from Matt who fulfilled all expectations of purchasing a new vehicle and also came in on his day off, which also was his birthday, to make sure I received the truck and transaction went smoothly. Thanks again and will definitely be back! More

Misleading ads and high pressure sales I was drawn to the dealership because they had advertised very good prices on their website. When it came down to the actual deal the salesman added i I was drawn to the dealership because they had advertised very good prices on their website. When it came down to the actual deal the salesman added in a "Retail Adjustment". The story was that all their advertised pricing is wholesale. A retail adjustment must be added in for retail purchases. This adjustment was over $2,000 on a $22,000 used vehicle. I found this to be deceptive advertising. I could not come to terms on the sale because the salesman continued to avoid providing a bottom line price. I was offered an opportunity to take the car overnight to show it to my wife as she was unable to be with me at the dealership. I agreed to leave a $200 deposit to be refunded when the vehicle was returned. Upon returning the vehicle I was told there was nobody available to process refunds and I would have to come back later. This was after a high pressure attempt to sell the vehicle which I had decided not to purchase. During both visits I was made to wait much longer than I believe was necessary for every little thing. When I returned the vehicle I was left to wait while the entire sales staff held a department meeting leaving me to sit and wait for it's conclusion. I found the customer service to be unacceptable. If you are looking for a stress free buying experience avoid this dealership More

Matt was very helpful and understanding. Bought 2019 Tahoe . Bertera dealer ship was so nice and kind. Everyone was very helpful . Also they called me after I bought my vehicle to see how th Bought 2019 Tahoe . Bertera dealer ship was so nice and kind. Everyone was very helpful . Also they called me after I bought my vehicle to see how things were going if I liked it if there was any issues . That means a lot to me. More

no contact test drove vehicle, had them appraise my car. Preliminary numbers worked ok. Called back next day to try and work out deal, just wanted to know bottom test drove vehicle, had them appraise my car. Preliminary numbers worked ok. Called back next day to try and work out deal, just wanted to know bottom line. Was told would get all that and would call back. Repeatedly tried to reach out to sales rep and management with no call back. Doesn't seem like they really know the basics of sales. More

''Purchasing a 2015 Chevy ltz impala'' Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are ha Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again. More

Awesome lease experience! I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He really catered to my every requested, answered every question on the spot, and continually checked with the finance department on the status of the paperwork. All in all Jason made getting a new car a breeze. I would absolutely recommend Bertera Chevrolet to anyone looking to buy a new car! More

Purchasing Silverado Great customer service, friendly and straightforward. The process was quick and offered the best deal. Vehicle was well prepared for pickup and had ev Great customer service, friendly and straightforward. The process was quick and offered the best deal. Vehicle was well prepared for pickup and had everything I needed to drive off the lot without any worries. More

Excellent customer service Bob Canning has been very helpful to me before and during the sale, he is courteous, friendly and has a great personality. It was a satisfying experie Bob Canning has been very helpful to me before and during the sale, he is courteous, friendly and has a great personality. It was a satisfying experience. More

Great purchase experience. Real people. Straight shooters. Dealt with Jason Brooks and Jay Freeman. This is how all car dealerships should treat their customers. Fair and down Real people. Straight shooters. Dealt with Jason Brooks and Jay Freeman. This is how all car dealerships should treat their customers. Fair and down to earth. 2 thumbs up! More

Bertera sale price wasn't the same when I got there Bertera was advertising 14000 off they only gave me 8000 off and wouldn't budge. I should have walked but loved the truck, just wish they would have w Bertera was advertising 14000 off they only gave me 8000 off and wouldn't budge. I should have walked but loved the truck, just wish they would have worked with me more. More