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Bert Ogden Nissan
McAllen, TX
121 Reviews
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Showing 121 reviews
March 14, 2016
Fast, Friendly, Simple The service provided was very fast and friendly. Jose Cantu approached us and showed us vehicles within the price range we asked for without trying to The service provided was very fast and friendly. Jose Cantu approached us and showed us vehicles within the price range we asked for without trying to get us to go up on price. He also mentioned that he didn't want to give us false information when we asked a question he didn't have an answer to, which helped us feel at ease that he wasn't just trying to sell just any car to us. He was very nice and well mannered. Cole Denckla also helped us out with financing in a big way, the stress and hassle of buying a car was gone when working with Bert Ogden Nissan. More
by rncjr3
Employees Worked With
Jose Cantu and Cole Denckla
November 28, 2015
Salesman, Alan Marquez, has been exceptional I cannot find a survey where we can rate the salesman. But, I do want you to know that Alan Marquez was efficient, honest, and very pleasant to work I cannot find a survey where we can rate the salesman. But, I do want you to know that Alan Marquez was efficient, honest, and very pleasant to work with. He has followed up and checked on my satisfaction. He has made my experience with Bert Ogden very pleasurable, and I would recommend him, specifically. More
by sylvi01
Employees Worked With
Mgr. Hector ??, the beautiful PR lady, the intake person to the service department: excellent reception.
October 29, 2015
Worst experience ever by sales and management Approached a sales man to help look at the vehicles. Was told lie after lie. We asked to see a base model of the Versa. Walked around and the salesman Approached a sales man to help look at the vehicles. Was told lie after lie. We asked to see a base model of the Versa. Walked around and the salesman did not show us what we asked for. We were shown higher end Versas but was told they had been on the lot for a long time, and they would honor a discount. Manager greated us and he was the most disrespectful person I ever experienced at a car dealership. When I asked about the discount he looked at me and said who told you that. The salesman was right behind us and never spoke up. The manager was asking the same questions as the salesman and we told that guy to tell his mansger what we discussed. Again he stayed quiet. The manager was rude and would not answer specific questions from us. I will never return to this dealership. They lost a sale due to their lack of ability to make a car buying experience good. It was nothing short of asking us to leave. So we did. More
by Impalaboss
Employees Worked With
Do not remember names. Too angry.
September 30, 2015
Bad experience Purchased used 2012 Sentra was told it had never been sold had 27,000miles was lied to; found documents stating name of previous owner-filing complain Purchased used 2012 Sentra was told it had never been sold had 27,000miles was lied to; found documents stating name of previous owner-filing complaint for fraud with AG this week. Also told car in excellent condition-have replaced driver side mirror; front right fender loose-had front wheels aligned; front struds need replacing. would never go there again. More
by pissedbuyer
Employees Worked With
used car manager
July 30, 2015
great experience Want to thank josh and Nahum for making my buying experience here at Bert Ogden a very pleasant and stress free one. Thanks for everything! Want to thank josh and Nahum for making my buying experience here at Bert Ogden a very pleasant and stress free one. Thanks for everything! More
by are_9rimas
Employees Worked With
josh
July 30, 2015
Awesomee!!!!! This guys are the bomb! I traded in my truck and didn't ask for a down payment. The customer service is great! The best part is that payment change ve This guys are the bomb! I traded in my truck and didn't ask for a down payment. The customer service is great! The best part is that payment change very little! More
by A_or
Employees Worked With
Luke Wikilson & Santiago Balderas
June 29, 2015
Not helpful at all I recently tried to purchase a used Nissan altima. I went to Bert Ogden Nissan on Jackson . There was a salesperson by the name of Jaime pulido that I I recently tried to purchase a used Nissan altima. I went to Bert Ogden Nissan on Jackson . There was a salesperson by the name of Jaime pulido that I spoke to. I told him that I have always purchased from Altima, maxima, Sentra. Only one time from Bert Ogden. Bert Ogden always asks for money even with my trade in. I have to eventually have to go elsewhere where they don't ask for additional money down. I have tried to give Bert Ogden on many times. They do not try to help you at all. I have 6 sisters and they all used to drive nissans and have all traded in their vechiles and have bought a vechiles elsewhere. They all left for this same reason and won't go back More
by Carguy
Employees Worked With
Jaime pulido
April 28, 2015
Awesome service! About two months ago, I was looking around for a new car. Mr. Juan Aguilar was very helpful and assisted me in the purchase of my car. He adviced me o About two months ago, I was looking around for a new car. Mr. Juan Aguilar was very helpful and assisted me in the purchase of my car. He adviced me on the new 2015 Pathfinder and showed me all the features of this new model. He was very patient and answered every single question that I had. On the other hand, Mr. Santiago Balderas guided me step by step through out the finance process on this purchase. All I can say is that your employees were extremely friendly and helpful. I really had a great time buying my car in your company and would highly recommend this place. More
by marite44
Employees Worked With
Miguel Castillo
April 23, 2015
Great place to buy your next vehicle! his is my 3 vehicle purchase at this dealership. I just purchased the 2015 Rouge, and it's a sweet ride. Omar Ochoa my salesman was great and answered his is my 3 vehicle purchase at this dealership. I just purchased the 2015 Rouge, and it's a sweet ride. Omar Ochoa my salesman was great and answered all my questions (and I had alot of them) . Plus he showed me how to use all the new technology on my Rouge. Gabriel, the finance manager helped me get the deal that fit my budget. I really appreciate the hard work Gabe did to get me the best finance deal. Great customer service guys! Thank you! More
by andrea_rose
Employees Worked With
Miguel Castillo
April 07, 2015
Awesome staff Purchased 3 cars since 2012 at Bert Ogden-McAllen and would highly recommend for anyone to make their car purchase there. Ruben Quintanilla and Ernie Purchased 3 cars since 2012 at Bert Ogden-McAllen and would highly recommend for anyone to make their car purchase there. Ruben Quintanilla and Ernie Fong were friendly, professional and made our shopping experience a great one! More
by Kris
Employees Worked With
Ruben Quintanilla Ernie Fong
