Bert Ogden Nissan
McAllen, TX
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Sales person and manager very helpful. And very patience with us as customers. Answered all questions and Fianance Manager as well very professionals all team did everything to get me ap And very patience with us as customers. Answered all questions and Fianance Manager as well very professionals all team did everything to get me approved with my vehicle purchase. Appreciate all the effort they imput. More
Do not buy a vehicle in this Bert Ogden! We Bought a New 2023 Rogue in March 2023 and I have been having so many issues with it. They tell you when your vehicle stays overnight they will loa We Bought a New 2023 Rogue in March 2023 and I have been having so many issues with it. They tell you when your vehicle stays overnight they will loan you a vehicle which is not true! They always say they don't have any available. The Service Manager says "Nissan only sends us the car and we sell and fix them that is it!" We've bought new cars in other Dealerships and never had this bad service like this one! Google up Nissan Roque's and there are a lot of people complaining about it. More
Finance Dep is the worst. I wouldn't recommend them. Even if you have great credit and Down payment. They use the wait trick and make you wait for hours. I don't understand. B I wouldn't recommend them. Even if you have great credit and Down payment. They use the wait trick and make you wait for hours. I don't understand. Been waiting for over 45 days for a voided warranty. They wont call you back. Went in person and was told that they are not handling warranty's that day. To come another day. What an inconvenience. We were a Nissan Family and will not return to that location. More
muy mala experiencia me ofrecieron garantias al mes de la compra ñas cancele y es fecha que no me han retornado el reembolso hasta se molestan porque voy a preguntar donde esta desde 4 de abril 22 que cancel compra ñas cancele y es fecha que no me han retornado el reembolso hasta se molestan porque voy a preguntar donde esta desde 4 de abril 22 que cancele las garantias les mandaron el reembolso 15 de julio del 22 ya estamos octubre y no me lo han depositado al nanco que me financeo y se enojan por preguntar por mi dinero que estoy pagando More
Diana Contreras! !! The best of the best!!! Our personal superstar. We have purchased 6 vehicles from her and will continue doing business with her. Always profesional !! The best of the best!!! Our personal superstar. We have purchased 6 vehicles from her and will continue doing business with her. Always profesional and always looking out for our best interest. Her service is impecable, recomend to everyone!! More
Worst purchase i ever made! If your looking to buy a vehicle avoid yourself some stressful/regretful times. My vehicle has been there for over a month now, it started showing is If your looking to buy a vehicle avoid yourself some stressful/regretful times. My vehicle has been there for over a month now, it started showing issues that very same day after purchase More
We had a really bad experience with service. After buying our 3rd Nissan in the last 6 years, we were told we would get leather seats on our Altima. We were called on Tuesday to take the car i After buying our 3rd Nissan in the last 6 years, we were told we would get leather seats on our Altima. We were called on Tuesday to take the car in and that it would take 1 day to replace them. We’re going into the third day and they haven’t even started on it. This is a perfect example of poor management. If you don’t have the time or personnel to do the job, don’t tell me to bring my car in to just be there. Call me when you are ready to work on it. More
Courteous and friendly. They worked hard to help me get a new vehicle!!! Yay, Alvaro G. Great sales rep!!!! Extremely helpful and superb customer service 👏 They worked hard to help me get a new vehicle!!! Yay, Alvaro G. Great sales rep!!!! Extremely helpful and superb customer service 👏 More